Features

— By Anthony Sanchez — Riding the rising wave of retail demand through strategic repositioning. Good news for retail and restaurant stakeholders: demand for in-person shopping, services, dining, entertainment and activities is on the rise. Research shows that annual U.S. retail growth more than tripled year-over-year between 2010 and 2021, nearly 90% of retail sales are still occurring in person and more than half of U.S. consumers dined out more often in 2022 over the previous year. What’s more, among open-air lifestyle centers, March 2023 visits increased 15.3% month over …

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— By Josh Agosto — Why HVAC/R maintenance is essential to optimize efficiency, protect ROI and mitigate costs. Many businesses only call a contractor when their HVAC/R (heating, ventilation, air conditioning and refrigeration) systems aren’t functioning properly, despite these units requiring routine maintenance and occasional repairs. Neglected HVAC/R equipment not only increases unnecessary energy consumption but significantly heightens the risk of fires and gas leaks. By understanding why routine maintenance of HVAC/R units is a leading best practice, one can ensure optimal efficiency, protect the organization’s investment, and avoid costly …

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— By Paul Hafen — The importance — and urgency — of cybersecurity in the retail industry post-pandemic. The retail industry has completely transformed over the past few years, and more changes are on the way. As customers hunkered down during the pandemic, online shopping became incredibly popular — forcing retailers to up their game. While companies ramped up their e-commerce services, something that often got overlooked was cybersecurity. Because retailers lagged on installing cybersecurity during their e-commerce boom, there is an increasingly urgent need to improve cyber defenses in …

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— By Tony Hunsoo Ahn — A bakery concept that features delicious design and a tasty layout. Store design and layout are pivotal to making a favorable first impression — and to maintaining the feeling for returning guests. Walk into any TOUS les JOURS (TLJ) location across the U.S., and you’ll find an inviting ‘cafeteria-style’ grab-and-go environment with a large display of individually wrapped pastries, encouraging customers to add their items — all-time favorites and new desires — to a tray as they approach the register. TLJ is committed to …

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— By Krystal Vasquez — Sustainability moves every retail owner should consider. Retailers continue to struggle with tackling sustainability in their properties. The COVID-19 pandemic increased the urgency of engaging in environmentally friendly practices, and retailers are facing more and more pressure to reduce their impact on the environment. Unfortunately the desire to make a retail business sustainable and achieving sustainability are two very different things, and the path to long term retail sector sustainability remains a challenge. Commercial properties, in particular retail stores and restaurants, have plenty of room …

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— By Sarah Carter — The benefits of bird abatement at your retail facility. It’s opening time! Customers are lined up at the door, ready to shop. As they walk through the entrance, they are greeted with a smile from a friendly associate letting them know they’re available if any assistance is needed. The customer tells them they are only here for a few things since the weather’s getting warmer and it’s time for a little gardening. The customer continues to the outside department, down an aisle, searching for the …

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— Interview with Tom Real — How restaurants and retail stores can capitalize on the post-pandemic revival. Although brick-and-mortar stores and restaurants were among the real estate sectors that suffered the most during the pandemic, these sectors also came roaring back as the crisis subsided. Owners of retail and restaurant properties are now looking for enticing amenities and engaging experiences that will pique investor and customer interest. We spoke with Tom Real, vice president of engineering and preconstruction at OTL, a leader in water features, rockwork and themed environments, about …

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— By Andrew Munday — What’s next after ghost kitchens? Restaurants are expanding their reach with a new business model: a partnership with ‘Local Kitchens.’ The restaurant industry has evolved rapidly over the last decade, with much of this evolution accelerating since the pandemic. We’ve seen new technologies emerge with consumer behaviors evolving in tandem. These changes have forced restaurant founders to adapt, pushing them to seek out new partnerships for expansion and to explore new business models emerging within the industry. When a restaurant is successful, the owners face …

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— By Kristin Harlow —   Owners are incorporating new uses and tenants in their retail redevelopment projects that help foster an environment where consumers want to linger.   The future of retail has been questioned many times in the last few years, but the sector continues to evolve and overcome the obstacles that arise. Today’s consumers want a gathering place to dine, drink and be entertained, especially after the isolation and stay-at-home mandates they endured throughout the pandemic. With that in mind, owners are redeveloping many underutilized retail properties …

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— By Michael Spataro — Why intelligent automation will be key for successful workforce management in 2023 and beyond.   Throughout 2022, many businesses were left scrambling to fill shifts, properly serve customers and attract and retain hourly employees. In 2023, businesses in the retail, hospitality and restaurant industries will need to find new ways to manage their hourly workforce, find ways to streamline their labor operations and operate more effectively — while also delivering a better experience for their frontline employees and customers. The solution: intelligent automation powered by …

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