— By Jesse Wood — How document management software can help the restaurant industry. When your entire business is focused on bringing customers the services they need, paperwork often feels like it just gets in the way. However, in the digital age of virtual documents and cloud storage, the hassle is completely unnecessary. What is a Document Management System? Imagine a world without collating, sorting or searching for hours through big filing boxes of old documents for a single form. What if you didn’t even have to organize your own …
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— By Mike Weber — Improve your total finished floor care program. They say that a first impression is usually what sticks, no matter what changes or upgrades are made later. When people enter your business, the first things they’re likely to see are your floors, which, depending on how clean or dirty the floors look, can shape their perceptions. Floors that appear dirty, scuffed or dull can convey the impression that the facility’s cleanliness standards are lacking. Studies have shown that facility appearance ratings can drop as much as …
— By Bradley Vanover — When epoxy pipe restoration makes (dollars and) sense. The first call to our national facilities maintenance group was an emergency. Sewage was backing up into the restroom of a major department store. Not good for business. Plumbers were called, quotes given, and shock ensued. Replacing old cast iron pipes is a pricey fix, but not a surprising one. Cast iron is notoriously subject to corrosion, particularly in waste lines where hydrogen sulfide gas forms. Drain cleaners, a common fix for slow-running pipes, often contain sulfuric …
— By Dan Diehl — Navigating the digital transformation of building products and services. The building products, services and solutions industry is being transformed. Like many industries before it, the market for commercial building products, services and solutions (BPSS) is undergoing a digital transformation. This sector has been a relative innovation laggard for several reasons, including: the long life cycles of buildings and major building systems; the fact that each building is somewhat unique, requiring engineered systems; and the win/lose legacy culture that traces its roots to the hardball construction …
The ‘retail-tainment’ venue creates a golfing and gaming experience that makes socializing a sport. — Interview by Katie Lee — Golf is generally a quiet, solo sport. Topgolf turns that conventional wisdom upside down with a large, world-class entertainment destination that brings golf to players of all ages and skill levels — and brings those players together for a fun, rowdy time with friends, family, food and drinks. With 50+ locations open worldwide and up to 10 new venues planned in 2019, the retail/restaurant concept is a leader in the …
— By Del Williams — Streamlining reporting, monitoring and operations requires a flexible POS system and quick, supportive vendor response. In the quick-service restaurant (QSR) arena, both established and emerging franchises understand the importance of choosing the right POS system to keep operations functioning smoothly. Although there are many options on the market, most POS systems offer similar technological advantages: the commonalities include hardware such as POS terminals with touchscreen interfaces and credit card swiping mechanisms as well as the software that ties to all to back office operations. Today, …
R&R: Where are you based and how long has the company been in business? Frank Bacchetta: We are based out of Eatontown New Jersey; Total Comfort Group has been in business since 2008. R&R: What is your title and how long have you been with the company? Bacchetta: Frank Bacchetta, president and CEO. I am a co-founder and have been here since inception (2008). R&R: What trades/services do you offer retailers and restaurants? Bacchetta: The trades that we offer are electrical, HVAC, plumbing, refrigeration and facilities management. R&R: In what …
R&R: Where are you based and how long has the company been in business? Carol Carey: Headquartered in the beautiful Florida Panhandle, Superior Facility Service Group is a family owned and operated company specializing in commercial maintenance and repair, bird control and prevention, and disaster restoration. Incorporated in 2002 as Right Way Restoration, adding a local facility service company with MEC in 2010, and after merging with Carey Consulting we rebranded in December 2013 as Superior Facility Service Group, Inc., which has provided a more effective, nationwide service company to …
R&R: Where are you based and how long has the company been in business? Clare Thomas: Proudly, Canton, Ohio, since 1866. Under the same family ownership, offering five generations of quality products. R&R: What is your title and how long have you been with the company? Thomas: National sales manager. I started with Metropolitan Ceramics in August of 2005. My background in ceramic tile dates back to 1995, working in distribution, contracting and now for the manufacturer. R&R: What trades/services do you offer retailers and restaurants? Thomas: We are a …
— By Wade Christensen — Preserve the value of your concrete floor. One of the most valuable assets of any commercial building is the concrete floor. It’s also the most likely abused. From restaurants and supermarkets to shopping malls and hospitals and everything in between, new and existing concrete floors need to be protected from everyday wear and potentially damaging substances. In 2018, Tin Roof Bars, a chain of popular restaurants in the South that is recognized for exceptional live music, an amazing culinary experience and a lively, eclectic venue, …