vendors

Tampa, Fla. — As record high temperatures sweep the United States, HVAC systems are being pushed to their limits in more places than ever before. If you live in a part of the country accustomed to more moderate summers, scorching temperatures and the stress of heavier-than-normal use can cause cooling systems to break down. The Pacific Northwest and Mountain West have experienced unprecedented temperatures, with highs in Portland, Ore., reaching a record 116 degrees in August. Heat advisories and even excessive heat warnings are also in effect across the South …

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Austin, Texas — The newest addition to U.S. Pave’s network is in Austin, Texas, providing area businesses with commercial asphalt and paving services. U.S. paves offers asphalt installation and repairs, parking lot repair and striping, seal coating and sidewalk repair. The professional team has access to a nationally reaching supply network, ensuring that customers get the best quality every time. The goal of the U.S. Pave network is to bring together the best paving contractors in the country and offer those looking for paving services a one-stop-shop for local and …

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— By Adam Povlitz — Best practices and applying lessons learned during COVID-19 to commercial cleaning.   For a time, the COVID-19 pandemic ushered in an era of remorseless uncertainty, and every industry across the nation grappled with how to address the pandemic safely while making every effort to keep businesses afloat. This is especially true for retail and restaurants in our cities and neighborhoods. In the early days of the pandemic, closures caused widespread damage to our favorite shopping and dining spots. For retail outfits, operations shifted and relied …

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Hamilton, Ohio — Kaivac, developers of the No-Touch Cleaning® system and other smart cleaning machines, has appointed Keith Hartman to be the company’s vice president of marketing. He will be replacing long-time vice president of marketing, Tom Morrison, who is retiring at the end of this year. Hartman has a long history in the professional facility services industry, having spent 21 years working for Cintas. His many roles at Cintas included director of sales and operations, director of training and development, and senior marketing manager. “We are lucky to have …

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— By Marian Nolletti — The dangers of rooftop grease.   Any type of grease from animal fats or vegetable fats on a rooftop can reduce the roof system’s resistance to UV rays and heat. Plus, it can cause premature deterioration of your roof, as well as increase the risk of fires and slips and falls. If all of that isn’t bad enough, it can also void most roof warranties and violate environmental regulations. Grease will destroy any roof system if left sitting on it. Common defects from it include …

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Newton, Mass. — Paytronix Systems, Inc., an advanced digital guest experience platform, has partnered with Kansas City restaurant management group KC Hopps to leverage its Paytronix Order & Delivery to open two takeout-only establishments bearing the name Stroud’s Express. The new restaurants are located in Lee’s Summit, Mo., and Mission, Kan. When COVID-19 restrictions shut down indoor dining rooms, KC Hopps took advantage of Paytronix Order & Delivery to start a new brand, Stroud’s Express. An offshoot of the original Stroud’s, a Kansas City institution since 1933, the Express locations …

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Dublin, Ohio and Miami — The Wendy’s Company and REEF, the largest operator of mobility, logistics hubs and kitchens, have formed a new development commitment to open and operate 700 delivery kitchens over the next 5 years across the U.S., Canada and the United Kingdom. The commitment builds upon the successful test of eight delivery kitchens in Canada beginning in late 2020. Through this commitment, REEF will become the first Wendy’s® franchisee in the United Kingdom. Wendy’s and REEF expect to open approximately 50 delivery kitchens in 2021, with the …

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Richfield, Wis. — Hy-Brid Lifts, an industry leader in high-quality, low-level access equipment, has introduced an online Parts Service Center and used equipment offering on the company’s website. The added online tools enhance the customer experience by making it easy to order parts 24/7 and provide access to high quality used equipment. “We are continuing to implement technology and services to make customers’ lives easier,” says Marshall Shaver, Hy-Brid Lifts’ vice president of sales and marketing. “This year has presented a whole array of new challenges and opportunities. We are …

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Kansas City, Mo. — Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has partnered with quick-service restaurant franchise Taco John’s. The Mexican QSR brand chose SMG for its differentiated software with a service (SwaS) offering, deep industry expertise and robust integration capabilities. Spurred by record-breaking sales and rapid growth, Taco John’s needed an enterprise experience management solution that would allow it to capture guest feedback at nearly 400 restaurants and uncover customer insights throughout the customer journey. The brand partnered …

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Rochester, N.Y. — Waste Harmonics, a national managed waste service provider, has acquired Contelligent, a global leader in intelligent container monitoring solutions and analytics. With the acquisition, Waste Harmonics will expand the breadth of its service offerings, integrating Contelligent’s innovative technology to provide its customers with elite waste management services. Waste Harmonics and Contelligent share a sense of values and a similar transparent approach to doing business, with a focus on providing superior customer experience. Contelligent, formerly known as One Plus Systems, is the longest running and original fullness monitoring …

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