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Toast Restaurant Q1 Trends Report: Dine-In Growth Surges, Takeout and Delivery Decline

by Katie Lee

Boston — Toast, the all-in-one digital platform built for restaurants, has unveiled its Q1 Restaurant Trends Report, providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform, which serves approximately 62,000 locations in the U.S. In Q1, the operating environment continued to change rapidly for restaurant operators — pandemic restrictions lifted throughout the U.S., leading to a surge in guests dining in, all while the industry continued to face a sustained labor shortage alongside rising input prices due to supply …

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Superior Group of Companies Names Retail Operations Veteran as its New CFO

by Katie Lee

Seminole, Fla. — Superior Group of Companies, Inc. has appointed Michael Koempel to the role of chief financial officer (CFO), effective May 31, 2022. He previously served as COO of various major retail brands. Koempel, with more than 30 years of broad financial experience, has an impressive record of building and scaling high growth apparel and retail brands. Most recently, Koempel was chief operating officer of IT’SUGAR®, one of the largest specialty candy retailers in the U.S. Prior to that, Koempel served as chief operating officer of Victoria’s Secret Lingerie, …

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Veeve and Albertsons Partner to Expand AI-Powered Shopping Carts

by Katie Lee

Seattle — Veeve Inc., a leading retail technology startup, has formed an agreement with Albertsons Companies that will make Veeve Smart Carts available to customers at a few dozen stores across the country. Once launched later this year, consumers will be able to use the smart carts to skip the checkout line with a fast, convenient and contactless way to shop. Veeve Smart Carts feature a touch screen that provides a running total for in-cart items and a built-in scale for easy produce purchase. The tech-enhanced carts will also integrate …

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Golden Corral Partners with SMG

by Katie Lee

Kansas City, Mo. — Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has added a new customer experience partnership with Golden Corral. America’s largest buffet and grill restaurant brand chose SMG for its dedicated professional services, restaurant industry expertise and robust technology platform. “As our brand builds upon our comeback, and creates the strategic building blocks of our future growth, it will be critical to maintain a pulse on how our guests feel about their Golden Corral dine-in and off-premise experiences,” …

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Smart Solution

by Katie Lee

— By Meg Mason — How Lowe’s has reduced water use and its carbon footprint with smart irrigation.   Lowe’s is focused on reducing its environmental impact while also increasing the efficiency of its operations. To address these goals, Lowe’s installed HydroPoint smart irrigation controllers to optimize landscape irrigation at more than 900 of its stores. Each year, the controllers reduce water use at these facilities by about 650 million gallons, saving Lowe’s an estimated $5 million in total water costs.1 Because water treatment and pumping use a lot of …

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Array Appoints New Chief Operating Officer

by Katie Lee

Toronto — Array Marketing, the market leader in end-to-end in-store merchandising solutions, has appointed Alex Bertoldo as chief operating officer. He most recently held the position of vice president of operations for SPX Corporation, a $1 billion global supplier of highly engineered products and technologies. In that global role, Bertoldo had oversight of 10 manufacturing facilities and worked across teams to drive operational efficiencies, while also engaging with client teams to enable customer satisfaction and growth. Prior to that, he was with IDEX Corporation, a manufacturer of fluidics systems and …

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Albertsons and Uber Expand Partnership to Over 2,000 Stores Nationwide

by Katie Lee

San Francisco — Uber Technologies, Inc. and Albertsons Companies, Inc. have expanded their partnership to include more than 2,000 of the grocer’s banner stores nationwide, including Albertsons, Safeway, Jewel-Osco, ACME, Tom Thumb, Randalls and more through Uber Eats. This expansion brings nearly 800 new locations to Uber Eats including to consumers in Connecticut, Indiana, New Hampshire, Utah, Vermont and Rhode Island for the very first time. To enable this growth, Albertsons Cos. stores are more accessible within the Uber Eats app than ever before. Now, in addition to stores being …

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C-Store Chain Adopts Gilbarco Veeder-Root’s Self-Checkout in 50 Stores

by Katie Lee

Greensboro, N.C. — Pete’s of Erie Inc., a convenience store retailer with 50 stores across Kansas, Oklahoma and Missouri, has selected Gilbarco Veeder-Root’s Passport® Express Lane™ self-checkout system to elevate the overall customer experience and store efficiency. The brand will install Express Lane in all 50 stores along with the CPI Paypod cash recyclers to ensure all forms of payment including cash, card and contactless options are available to customers. “Busy stores create new challenges in the shopping experience and we’re no different,” says Doug Mercer, information technology director. “Self-checkout allows us to maintain the …

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Veteran Supply Chain Professional Joins Virtual Restaurant Company Nextbite

by Katie Lee

Los Angeles and Denver — Nextbite, a leader in virtual restaurants, has hired Dominic Calcagno, a supply chain leader experienced in national QSR foodservice supply chain management, as director of supply chain. Calcagno will lead Nextbite’s supply chain team focusing on driving operational excellence, introducing new capabilities, controlling costs and building its supply chain partnerships. Prior to Nextbite, he held leadership positions at HAVI, a supply chain services company, where he managed various aspects of the supply chain for McDonald’s North America. During this time, he led source & spend …

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Bold Strategies, Inc. Hires Former Walmart CX Executive as COO

by Katie Lee

Rogers, Ark. — Bold Strategies, Inc., (BOLD) a leading end-to-end e-commerce strategy and services firm, has appointed Matt Parry as its new chief operating officer (COO) effective immediately. BOLD accelerates profitable growth for brands in the consumer-packaged goods (CPG) space. The company helps brands who want to sell to consumers on their own direct-to-consumer (DTC) websites and on major marketplaces, including Instacart, GoPuff, Amazon and Walmart.com. In addition to a complete multifunctional growth team, BOLD clients benefit from the company’s proprietary e-commerce playbook, software and optimization toolkit. Parry most recently …

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