facilities management

— By Chuck Stamm — Pavement thickness is the foundation of a long-lasting investment. For commercial property managers and facility directors, few investments impact curb appeal, safety and long term costs as much as your pavement. From parking lots to access roads, asphalt is the first impression your property makes — and one of the most expensive assets to repair or replace. One of the most important factors determining whether that investment lasts 5 years or 20 is pavement thickness. It’s not just a technical detail — it’s the foundation …

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  Groenlo, The Netherlands — Nedap, a global leader in item-level inventory visibility, has teamed up with Abercrombie & Fitch Co., a leading global omnichannel specialty retailer of apparel and accessories based in New Albany, Ohio. The retailer will see Nedap’s iD Cloud platform implemented across numerous Abercrombie & Fitch stores in North America, Europe, the Middle East, Africa (EMEA) and the Asia-Pacific region (APAC). Following a successful 15-store pilot, Abercrombie & Fitch Co. (A&F Co.) began deploying Nedap’s iD Cloud Store solution in June 2025, with full implementation scheduled …

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New York City — Bikky, a customer data platform built exclusively for multi-unit restaurants, has partnered with Taco John’s®, one of the largest QSR Mexican restaurant brands in the country. The brand started out in the mid-1960s as a small Cheyenne, Wyo., taco stand. Two local businessmen wanted to share the taco stand’s unique flavors with the world and bought the franchise rights in 1969. From there, Taco John’s restaurants began popping up in the Midwest. “We have franchisees that have been with us for 50 years and they know …

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Red Bank, N.J. — SMG Holdings recently kicked off its annual Season of Giving campaign with a Thanksgiving Food Drive to help local families in need. Partnering with Fulfill of Monmouth & Ocean Counties, SMG is collecting meal kits to ensure that everyone in the community can enjoy a warm and plentiful holiday season. Fulfill of Monmouth & Ocean Counties is a nonprofit 501(c)(3) organization. This initiative marks the first event for 2025 in SMG’s annual Season of Giving, a series of community outreach efforts designed to share love, gratitude …

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— By Etrit Demaj — Smart tech rewrites the retail maintenance playbook. Retail and restaurant operators have long accepted reactive maintenance as the cost of doing business. When equipment breaks, facility teams respond, often at high cost and with little warning. But this break-fix cycle no longer works in today’s environment of shrinking margins, energy mandates and rising customer expectations. A growing number of multi-site operators are shifting to a proactive, tech-enabled maintenance model that prevents problems, instead of waiting for them to arise. This approach turns building systems into …

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Bill Schaphorst proactive maintenance quote from article

For restaurants, few things are more disruptive or expensive than an equipment failure during working hours. Whether it’s a failed refrigerator, a backed-up drain or an HVAC unit that quits in the height of summer, a single breakdown can halt operations, spoil inventory, drive away customers and result in lost revenue and trust. Yet most of these expensive emergencies can be prevented through proactive maintenance. “Regular inspections and cleaning schedules are the simplest way for restaurants to safeguard uptime and extend the lives of their critical systems,” says Bill Schaphorst, …

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Nijmegen, the Netherlands — Planon, a leading global provider of smart sustainable building management software, has appointed Sylvain Lamy as chief revenue officer (CRO) for facilities and field services, joining the company’s executive management team. In this position, Lamy will lead Planon’s global commercial organization for the facilities and field services business lines, driving sales, services and partner growth worldwide. “Sylvain brings a strong track record in scaling enterprise software businesses and leading high-performing international teams,” says Peter Ankerstjerne, CEO of Planon. “His commercial acumen and customer-centric mindset will be …

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Addison, Ill. — Parts Town, a technology innovator and distributor of original equipment manufacturer (OEM) foodservice parts, HVAC parts and residential appliance parts, has named the 10 final recipients of its 2025 Technician Scholarship Award program at this year’s Commercial Food Equipment Service Association (CFESA) Annual Conference. CFESA is the leading trade association dedicated to advancing the commercial food equipment service industry through training, advocacy and professional development. Since the launch of the program in 2022, Parts Town has awarded more than $85,000 in scholarships, including more than $22,000 in …

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San Antonio — Rackspace Technology®, a leading end-to-end hybrid cloud and AI solutions company, has teamed up with Total Wine & More, America’s Wine Superstore® to advance its digital transformation through a strategic, multi-cloud approach. The retailer adopted two public cloud platforms, Microsoft Azure and Google Cloud, selecting the best cloud for each of its major technology initiatives. It chose Rackspace to provide flexible, managed support and gained valuable cloud optimization expertise. “We needed a partner who could support our multi-cloud strategy and provide consistent, expert guidance across both Azure …

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Thomas Navarro Single Source Service Provider

One of the biggest challenges that retailers and restaurants face is finding a reliable, single-source facility repair and maintenance partner who has the scope, expertise and capacity to maintain and repair operationally vital systems in multiple locations. When those store and restaurant operators have locations spread across states and regions with varying building, health, fire and safety codes, the difficulty is only compounded, says Thomas Navarro, vice president of business development for Colt Facility Maintenance. The Dallas-based repair and maintenance organization, also known as a self-performing provider, specializes in servicing …

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