Industry Voices

— By Tom Dawson — The true cost of a roof leak. When most businesses think about the cost of a roof leak, they typically focus on the expense associated with the roofing contractor who comes out and fixes the roof. However, leading brands are beginning to look deeper — quantifying the impact of roof leaks to your organization is not just an issue for the facilities team, but is a challenge that impacts culture, operations and guest experience. For hospitality groups like Brinker International, the impact of a roof …

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— By Scott Thomas — Improving security and the customer experience. Artificial intelligence (AI) has been discussed in the physical security industry for years and offers strong potential for retail security automation and management. It may be surprising to discover that many retailers already use some form of AI in their security technologies. Analytics engines process massive amounts of data, such as images, text or numbers — using AI algorithms to produce actionable insights. For example, analytics can automatically flag vehicles linked to previous incidents upon arrival and streamline the …

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— By Sandeep Ahuja — Turning vacant big box stores into assets with AI. Redeveloping these stores has always been costly and slow. AI is starting to change that by giving owners and developers faster ways to rethink these large spaces and plan for their next chapter. Big box vacancies can quickly erode the value of an entire shopping center. With AI, owners no longer have to rely on guesswork about what comes next. In one Florida redevelopment, analysis showed how an empty 82,000-square-foot anchor could be repositioned to generate …

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— By Lawrence Brown — How Rita’s® is turning former banks and dry cleaners into thriving dessert shops. The retail real estate market is at one of its most challenging points in recent memory. Vacancy rates are low, rents are high and construction costs continue to climb. For restaurants and retailers, those dynamics have turned traditional site development into a steep uphill climb. But for Rita’s® Italian Ice & Frozen Custard, this environment has been a catalyst for creativity and growth. At Rita’s, we’ve embraced adaptive reuse and flexible prototypes …

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— By Candise Shanbron, Esq.—  How retailers and restaurateurs can prepare for increasing natural disasters and insurance challenges. In recent years, weather patterns across the United States have become increasingly erratic and severe. Over just the past year, nearly every region of the country has experienced some form of extreme weather event — be it hurricanes, tornadoes, hailstorms, floods, wildfires or other wind-related catastrophes. No geographical area seems immune, and all signs point toward a continued increase in the frequency and severity of these natural disasters. For those in the …

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— By Tom Dawson — Rooftop grease should not be out of sight, out of mind. For restaurant operators, inspections are a regular part of doing business. McDonald’s owner/operators have discovered that proper rooftop grease containment is a critical factor in ensuring top scores for their Running Great Restaurant (RGR) inspections. McDonald’s owner/operators and other leading restaurant brands understand that every inspection point is important. Careful preparation across all parts of the operation is essential for achieving high scores. From general roof cleanliness to safety, McDonald’s owner/operators share how their …

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— By Andrew Brister, AIA — How as-built consulting and technology drive faster, profitable store openings. Retailers managing large property portfolios face growing complexity — tight timelines, overlapping projects and pressure to hit grand opening dates. To stay ahead, many are embracing advanced as-built consulting powered by technologies like Building Information Modeling (BIM), laser scanning, mobile mapping and virtual tours. When integrated early in the pre-design and design phases, these tools help reduce uncertainty, align stakeholders and streamline execution. The result: faster, more efficient rollouts with fewer surprises. Managing Multiple …

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— By Steve Benes — Designing a smarter barrier strategy for your walk-in cooler with air curtains. Walk-in coolers are critical for restaurants and cafeterias to store perishable goods, but they also contribute significantly to energy consumption. To maintain consistent low temperatures, walk-in coolers run continuously with little to no relief. Research from the National Renewable Energy Laboratory (NREL) suggests that refrigeration accounts for about 20% of the total energy use in restaurants, making it a major driver of utility costs. Every time the cooler door is opened, warm air …

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— By Sal Arena — Summer is an ideal time to renew your paved surfaces after the harsh freeze-thaw cycle of winter and even early spring. As temperatures rise and the days get longer, summer brings the perfect opportunity to take stock of your property’s exterior. One area that’s often overlooked until it’s too late? The pavement. After enduring winter’s freeze-thaw cycles, snow removal and salt exposure, asphalt surfaces can take a beating. This is why asphalt sealcoating should be at the top of your maintenance list right now. Sealcoating …

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— By John Fairclough — Be the facility director great vendors want to work with. Great vendors don’t just want work. They want to do work that matters. They want to be appreciated, challenged and trusted. They want to be part of a team that delivers with pride. And the best ones? They have options. That’s why the facility director sets the tone, not just for internal teams but for every vendor interaction. Here’s a story about one world-class facility director — we’ll call her “Amy” — who brought out …

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