— Interview with Tina Swanson — R&R: Where are you based and how long has Restaurant Technologies been in business? Tina Swanson: Restaurant Technologies is based in Minneapolis and has been providing automated solutions to restaurants for more than 20 years. R&R: What is your title and how long have you been with the company? Swanson: I lead the field sales, customer experience, account management and sales force effectiveness functions. I have been part of the Restaurant Technologies team since 2012. R&R: What trades/services do you offer retailers and restaurants? …
Features
— Interview with Melissa Jones — Melissa Jones is business unit leader of Pentair Residential & Commercial Filtration. R&R: Where are you based and how long has the company been in business? Melissa Jones: Pentair was founded 1966 and is based in Golden Valley, Minnesota. Everpure, our industry-leading foodservice water treatment brand, was founded in 1933. R&R: What trades/services do you offer retailers and restaurants? Jones: Products: Everpure brand water treatment products. – Point-of-use solutions for a wide range of water-using foodservice applications including coffee/tea, fountain beverage, steam cooking, ice …
— Interview with Taylor Rhodes — R&R: Where are you based and how long has the company been in business? Taylor Rhodes: We’re celebrating an exciting milestone in 2019 — 20 years! It’s amazing to see how SMS Assist has evolved. What started as a floor care business with three employees is now a facility maintenance company with more than 800 employees working within our cloud-based platform, One by SMS Assist. R&R: What is your title and how long have you been with the company? Rhodes: My name is Taylor …
— By William Gagnon — High-speed hand dryers offer total solution for retail restroom challenges. Cleanliness and general appearance are top concerns for successful retail and restaurant establishments, which often rely on positive brand reputation and word-of-mouth advertising to keep their businesses running. Even one patron complaint about this aspect of a facility — including its restroom — can have detrimental consequences. These establishments are often tasked with finding solutions that will not only keep the restroom environment visibly clean for employees and patrons, but ensure that they meet even …
— By Angela Tucker, Ph.D. — It’s not just a restaurant problem: Here are some common pests in retail facilities. With frequent deliveries, changing inventories and new visitors every day, retailers face a unique set of pest control challenges and problems. Customers may be alarmed by signs of a pest issue, and these unwelcome visitors may even lead to costly damage to inventory and facilities. Retail facility executives should familiarize themselves with general pest control processes and ensure they are followed. Of course, some pests call for special attention. It’s …
— By Carol L. Carey — It’s also what’s OUTSIDE that counts with customers. Your company has prepared by making sure the market research has been done, you have all the latest gadgets, toys, clothing and items everyone would want to buy. Each location is stocked, product and staffing budgets are approved, but are you really prepared? Do you see what I see? Many companies plan and budget for interior cleaning and maintenance. They outline preventative maintenance programs for janitorial services, HVAC, flooring, painting and even lighting. Their focus is …
— By John Goetz — Establishing a food safety culture with chemical dispensers. In a 2017 study published by Kline & Company, food safety compliance in commercial kitchens and food preparation areas was rated as the Number 1 emerging trend by the 750+ end users surveyed.1 Compliance with food safety standards is so important because it can make or break the success of a restaurant. Take Chipotle’s food safety crisis as an example. In 2015, E. coli and norovirus outbreaks forced some locations to close temporarily after 55 customers …
— By Jay Black — LEDs are the secret to success when it comes to reducing facility costs. Facility maintenance and management can no doubt be expensive, hence why many managers are left to find options that can help them cut costs and be more efficient with their budgets. Of these everyday expenses, one which offers the most potential for reducing costs is energy — more specifically, lighting. According to Energy Star, approximately 657,000 retail buildings in the U.S. consume more than $20 billion in energy each year. While lighting …
For its guests and its team members, Del Taco is in the early stages of delivering a new look and brand refresh. — By Katie Lee — When Southern California-based Del Taco recently launched a brand refresh that puts a more modern emphasis on its value, freshness and heightened hospitality, it embarked on several back-of-house and guest-facing initiatives that, yes, better serve its guests — but also better serve (and inspire) its team members. “When people think about innovation, they tend to think just consumer-facing,” says Chad Gretzema, senior vice …
R&R: Where are you based and how long has the company been in business? Steve Peldiak: Watterson is based in Schaumburg, Illinois, with additional branch offices located across the United States. We have been in business since 2001. R&R: What is your title and how long have you been with the company? Peldiak: I joined Watterson as president in 2012; prior to that I spent 15 years working for a national retailer where I was the divisional vice president of facilities. R&R: What trades/services do you offer retailers and restaurants? …