restaurants

San Diego — Mike’s Red Tacos, the celebrated San Diego-born beef Birria brand, is fueling rapid national growth with the launch of a dynamic franchising initiative. An accomplished team of restaurant industry leaders is spurring expansion through a strategic investment in the brand. Together with the original Mike’s Red Tacos founder, they have created remarkable momentum for the brand, securing development agreements with experienced franchisees from Dave’s Hot Chicken, Jersey Mike’s, Blaze Pizza, Dunkin’, Little Caesars, Carl’s Jr, Wetzel’s Pretzels, etc. that total more than 200 planned locations. Leading the …

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Austin, Texas — Loman AI, an industry-leading Voice AI phone answering platform for restaurants, has formed a new partnership with SpotOn, a leading restaurant technology company, that enables restaurants using SpotOn POS to deploy AI-powered phone automation across their operations. This integration transforms the phone from a chronic operational bottleneck into a scalable, always-on revenue channel for SpotOn users. Through this partnership, restaurants using SpotOn can now leverage Loman’s AI voice agent to automate inbound phone calls 24/7/365. Loman answers calls instantly, takes orders, books reservations, handles payment securely, answers …

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— By Jamie Tuinstra — Essential heating strategies for food halls and communal dining areas. Food halls and communal dining spaces have become essential gathering places, allowing patrons to enjoy great culinary variety in a lively, sociable environment. Such venues can be ideal for family outings, group meet-ups or simply for long, leisurely nights out. When winter arrives, though, these large, high-traffic environments face a significant operational challenge: maintaining a warm, comfortable atmosphere for guests without compromising safety or incurring excessive utility costs. Effective heating is not simply a matter …

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Dallas — Black Sheep Coffee, an international coffee brand with a rapidly expanding U.S. presence, has secured a 20-store multi-unit development agreement across the Dallas-Fort Worth (DFW) metroplex. The deal marks a significant step in the brand’s Texas growth strategy and continued expansion across the United States. The agreement will bring 20 additional locations to the DFW region over the next 5 years, with planned sites across Richland Hills, Bedford, Plano, Garland, Rowlett, Mobile City, Sunnyvale, Richardson and Sachse. The expansion builds on Black Sheep Coffee’s established footprint in North …

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New York City — Gregorys Coffee, a culture-defining coffee brand born in New York City, has officially launched its franchise program. After nearly 20 years of perfecting the craft coffee experience and scaling to more than 50 cafés, Gregorys is expanding through franchising with a proven brand, a time-tested model, deep guest loyalty and infrastructure built for long term growth. Since opening its first café in Manhattan in 2006, Gregorys has spent two decades earning loyalty through a quality-first approach that touches every part of the guest experience — from …

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— Interview with Natalie Clarke — R&R: Where are you based and how long has the company been in business? Natalie Clarke: Headquarters is located in New Castle, Pennsylvania. We have been in business since 1956. R&R: What is your name and title, and how long have you been with the company? Clarke: Natalie Clarke, marketing manager, 1 year. R&R: What trades/services do you offer retailers and restaurants? Clarke: Berner manufactures high-performance air curtains for both front- and back-of-house applications. Our solutions support code compliance and cleanliness at service doors …

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Wichita, Kan. — Freddy’s Frozen Custard & Steakburgers has appointed Todd Paladini as chief information officer (CIO), a newly created role and the first CIO position in the restaurant brand’s history. In this role, Paladini will lead the brand’s enterprise technology strategy and partner across the business to help accelerate scalable growth and enhance the guest and franchisee experience. Paladini brings more than two decades of international IT leadership experience, with a track record of building and modernizing technology capabilities for multi-unit, guest-focused brands. Over the course of his career, …

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Fort Worth, Texas — HTeaO, the nation’s leading iced tea franchise, has appointed Chris Phillips as chief financial officer. In this role, Phillips will oversee the company’s finance, accounting, information technology and strategic planning functions as HTeaO continues its rapid expansion across the U.S. Phillips brings more than two decades of experience leading finance and strategy for highly franchised, multi-brand restaurant organizations. His background includes senior leadership roles with some of the most recognizable names in the industry, including Popeyes Louisiana Kitchen and Darden Restaurants. “Chris brings the rare combination …

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Irvine, Calif. — Mountain Mike’s Pizza, a leading family-style pizza chain for nearly 50 years, closed out 2025 with record unit growth, expanded national reach and more. Capping off the year, Mountain Mike’s grew its leadership team with the appointment of Sumi Ghosh as president and COO, strengthening the brand’s operational foundation as it enters its next growth phase. In 2025, Mountain Mike’s Pizza opened 24 new restaurants nationwide, marking the most new restaurant openings in its history, entered six new markets and reached a brand-defining milestone with the opening …

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Richmond, Va. — Vicious Biscuit, an award-winning fast-casual breakfast concept, is expanding into Virginia for the first time. The brand has selected its inaugural location in the Old Dominion at 3036 Stony Point Rd. in Richmond, marking a key milestone in its continued national franchise growth. Located in the Stony Point Shopping Center, the 3,678-square-foot restaurant will be operated by franchise partner GR Waldrop, a Virginia native and longtime Jersey Mike’s operator doing business as Big Boys Biscuits, LLC. Waldrop is developing the market as part of a 4+ unit …

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