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SpotOn Opens Hawaiʻi Technology Showroom for Restaurant Operators

by Katie Lee

Honolulu — SpotOn, a leading restaurant technology and financial services company, has opened its new Hawaiʻi showroom. Located at KEAWE Retail in Our Kakaʻako, SpotOn’s dedicated showroom is designed for restaurant and hospitality operators to experience restaurant technology firsthand in a live and interactive environment, marking a major commitment to the state’s restaurant and hospitality community. Inspired by modern hospitality and technology experiences, the showroom was designed as a hands-on space where restaurant and bar owners, operators and managers can explore SpotOn’s technology in real world scenarios alongside SpotOn’s local …

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International Dairy Queen Hires Chief Technology Officer

by Katie Lee

Minneapolis — International Dairy Queen, Inc. (IDQ) has hired Phil Crawford to join the company as executive vice president and chief technology officer, reporting to the president and CEO. He leads IT and retail technology for the company and its more than 7,800 DQ® restaurants worldwide. “Technology plays an increasingly critical role in empowering our business for our employees, franchisees and fans,” says Troy Bader, president and CEO at International Dairy Queen. “Phil’s proven success as a restaurant business and technology leader positions us for continued growth as we live …

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Menu Order AI Appoints Chief Operating Officer

by Katie Lee

Needham, Mass. — Menu Order AI has appointed Krishna Kumar as fractional chief operating officer (COO), strengthening the company’s leadership team as it expands its AI-powered platform for restaurants and consumers. He brings decades of experience leading artificial intelligence, software development, enterprise technology and global product initiatives. “Krishna’s operational expertise and deep understanding of artificial intelligence make him an invaluable addition to our leadership team,” says Melissa Butler, founder and CEO of Menu Order AI. “As we continue expanding our restaurant partnerships and consumer platform, his leadership will help accelerate …

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construction and designCover Storyfacilities managementfranchise developmentFrom The Magazinekitchen equipmentrestaurantssoftware/technology

The Best Kind of Delicious

by Katie Lee

— By Katie Lee — Smoothie King unveils its next chapter with a new brand campaign and in-store transformation, celebrating over 50 years of balancing nutrients and flavor. In 1973, Smoothie King introduced a bold new F&B category to the world, literally coining the term “smoothie.” Since then, the king of smoothies has grown to more than 1,200 U.S. locations — and more than 200 new store commitments — with over 1,500 available trade areas in its development pipeline. Now underway on a new brand evolution, Smoothie King is setting …

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Badger Technologies Names Retail Industry Veteran as Next CEO

by Katie Lee

Nicholasville, Ky. — Badger Technologies, a product division of Jabil Inc., has appointed retail industry veteran John Gehre as chief executive officer. He brings more than 25 years of executive leadership experience spanning merchandising, inventory management, supply chain and store operations for top retailers, including Bass Pro Shops, Michaels, The Container Store and H-E-B. As CEO, Gehre will lead Badger Technologies’ next phase of growth, focused on accelerating innovation across the robotics and AI capabilities that power the company’s retail intelligence solutions, strengthening customer relationships and expanding adoption of its …

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Casey’s to Add 400 New Stores and Accelerate F&B Offerings

by Katie Lee

Ankeny, Iowa — Casey’s General Stores, Inc., a leading convenience store chain in the United States, has unveiled its new 3-year strategic plan. Since introducing its last strategic plan in 2023, the company has exceeded its strategic and financial targets, adding more than 500 stores and joining the S&P 500. Now it plans to add 400 additional stores, accelerate its F&B offerings and enhance operational efficiency. “Our success over the last 3 years reinforces what makes Casey’s unique: a differentiated model that brings together restaurant-quality food, best-in-class convenience and fuel …

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energy managementfacilities managementgreen newsHVAC/RIndustry Voicesrestaurantssoftware/technologyvendors

The Energy Intelligence Model

by Katie Lee

— By Matt Browning — How QSR chains are moving beyond reactive maintenance. For a quick-service restaurant operator managing hundreds of locations, equipment failure is never just a maintenance problem — it’s a guest experience problem, a food safety problem and a bottom-line problem…all at once. A malfunctioning HVAC unit on a hot summer afternoon sends customers out the door. A refrigeration anomaly discovered too late means spoiled inventory and potential health code violations. An emergency repair call on a holiday weekend carries a price tag that can erase a …

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Vixxo Facility Solutions Wins ConnexFM 2026 Supplier of the Year Award

by Katie Lee

Scottsdale, Ariz. — Vixxo Facility Solutions was named the 2026 ConnexFM Supplier of the Year after receiving multiple client nominations telling a consistent story of partnership. “Vixxo exemplifies what this award is all about, a supplier that raises the bar for the entire industry,” says Bill Yanek, CEO of ConnexFM. “Their commitment to innovation, accountability and execution is exactly the kind of excellence we are proud to recognize.” That recognition reflects real results in the field. Each nomination described the same experience: a partner that shows up, solves problems and …

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Interface Systems Introduces Digital Keys to Simplify Access Control

by Katie Lee

St. Louis, Mo. — Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers and commercial businesses, has launched Digital Keys, a mobile credential solution for Digital Monitoring Products (DMP) access control systems. Digital Keys enables businesses to replace traditional cards, fobs and physical keys with secure mobile credentials stored directly in Apple Wallet and Google Wallet. Designed for retailers, quick-service restaurants and other distributed enterprises, Digital Keys simplifies access management by allowing administrators to issue, update, schedule and revoke employee, contractor and vendor …

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Walmart Adds Express Delivery From In-Store Restaurants, Starting with Subway®

by Katie Lee

Bentonville, Ark. — Beginning this month, Walmart customers in select locations can order Subway directly through the Walmart app or Walmart.com and have their meal delivered in as little as 30 minutes or less, either on its own or alongside their Walmart Express Delivery order. This marks Walmart’s first restaurant integration within Express Delivery and reflects the company’s broader focus on helping customers simplify everyday life by bringing groceries, household essentials, fashion, prescriptions and restaurant meals together in one convenient experience. The service offers a flat Walmart Express Delivery fee …

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