software/technology

ServiceChannel Launches New Partner Ecosystem for the FM Industry

by Katie Lee April 14, 2025

Greenville, S.C. — ServiceChannel, a leading platform for the procurement and delivery of facilities services, has introduced a new online ecosystem that offers multi-site customers and service providers access to a network of facilities management tools, services and solution providers. The ServiceChannel Partner Ecosystem contains a vetted directory of the company’s strategic partners and their offerings. Current members of the ecosystem include partners in key areas such as remote monitoring (IoT), field service management, asset collection, facilities management consulting, payment solutions and technology implementation. “We’re deeply committed to investing in …

April 14, 2025

construction and design Industry Voices jan/san Product Spotlight remodels restroom cleaning software/technology vendors

Rest & Recharge

by Katie Lee April 10, 2025

— By Cassie Keeler — Case study: How The Battery Atlanta™ renovated its restrooms to be more durable and well-functioning. The Battery Atlanta™ is a bustling and unprecedented entertainment experience situated alongside Truist Park — a haven for baseball fans. Spanning 2.25 million square feet, The Battery Atlanta combines numerous restaurants, stores, parks and entertainment venues and is open to the public 365 days a year, not just on game days. The Challenge The design team was tasked with transforming a parking manager’s office and two unisex restrooms into a …

April 10, 2025

Industry Content security/loss prevention software/technology Vendor Spotlight vendors

Salto North America: Signature Vendor Spotlight

by Katie Lee April 10, 2025

— Interview with John Wright — R&R: Where are you based, and how long has Salto been operating? John Wright: Salto, along with Gantner and Vintia, comprise SALTO WECOSYSTEM. Salto develops world-class hardware and networked, cloud and mobile access control platforms. With global headquarters in Spain, and North America headquarters in the Atlanta area, Salto is used daily by 40 million users in over 40,000 installations via 8.1 million access points. Salto has been providing access control solutions since 2001. R&R: What is your name and title? How long have …

April 10, 2025

News Product Spotlight retailers software/technology vendors

Prime Markets Brings Simbe’s Inventory Robot to Stores in Saudi Arabia

by Katie Lee April 7, 2025

San Francisco — Simbe has partnered with Universal Cold Store (Prime Markets), a leading grocery retail chain in Saudi Arabia, with the introduction of its autonomous robot, Tally. This first-of-its-kind implementation in the Kingdom of Saudi Arabia is expected to enhance inventory management, improve pricing accuracy and elevate the customer experience across select Prime Markets locations, establishing them as pioneers in retail technology adoption within the region. Traditionally, store teams spend up to 30 hours per week manually taking inventory, a tedious task that’s inherently prone to human error. Recent …

April 7, 2025

News people software/technology vendors

NCR Voyix Appoints New Chief Product Officer

by Katie Lee March 26, 2025

Atlanta — NCR Voyix Corporation, a leading global provider of digital commerce solutions, has appointed Nick East as its new chief product officer, effective immediately. In this key executive leadership position, East will oversee product innovation and marketing across the company’s broad technology product portfolio. “Nick’s achievements in driving innovation uniquely position him to lead our product team as we focus on delivering leading products and features to meet our customers’ needs,” says Jim Kelly, NCR Voyix’s chief executive officer. “Nick has the right experience to ensure product remains at …

March 26, 2025

News people retailers software/technology

Academy Sports + Outdoors Adds EVP & Chief Information Officer

by Katie Lee March 12, 2025

Katy, Texas — Academy Sports + Outdoors, a leading full-line sporting goods and outdoor recreation retailer, has appointed Sumit Anand to the role of executive vice president and chief information officer. He will oversee all enterprise technology operations including cybersecurity, IT infrastructure and operations, and IT shared services supporting the company’s corporate, distribution center and retail initiatives. Prior to joining Academy, Anand served in a variety of executive roles for At Home, based in Dallas, including chief information officer and head of strategy and was previously senior vice president of …

March 12, 2025

News Product Spotlight restaurants software/technology vendors

Presto Expands Voice AI-Powered Drive-Thru Solutions at Wienerschnitzel

by Katie Lee March 10, 2025

San Mateo, Calif. — Presto Phoenix, Inc., a leading provider of AI-driven solutions for the quick-service restaurant (QSR) industry, has expanded a partnership with Galardi Group, the parent company of Wienerschnitzel, to deploy its cutting-edge Voice AI ordering technology across the chain’s drive-thru locations. The Galardi Group now has 35 locations operating with Presto’s Voice AI in the drive-thru. The company has already enrolled over 50 locations, with rapid 2025 expansion plans for Wienerschnitzel’s nationwide network of over 350 corporate and franchise drive-thru locations. “We’re thrilled to expand our partnership …

March 10, 2025

construction and design News remodels retailers software/technology supply chain

Target Plans to Open Approximately 20 New Stores in 2025

by Katie Lee March 5, 2025

Minneapolis — At its financial community meeting in early March, Target Corporation outlined how ongoing investments will aim to accelerate its strategy and drive billions of dollars of profitable sales growth across its multi-channel business by 2030. Plans for 2025 and beyond include: • Elevating shopping with technology: The retailer will innovate with search, social and data-driven personalization. That includes enhancing solutions powered by artificial intelligence (AI) that offer more relevant product recommendations, optimize search results and integrate with social media trends. • New stores and remodels: Through its ongoing …

March 5, 2025

construction and design franchise development News restaurants software/technology vendors

Bonchon Opens 150th U.S. Restaurant

by Katie Lee March 4, 2025

Dallas — Bonchon, a global leader in Korean fried chicken, is marking a franchise milestone with its 150th U.S. location, which opened in February. The Jonesboro, Ark., location was Bonchon’s first restaurant in the state with additional Arkansas stores to open this year. Bonchon’s strong start to 2025 also involved entering new markets in Florida, Arkansas and Iowa. “This year is off to an exciting start with new store openings and franchise agreements, bringing Bonchon’s craveable Korean fried chicken to even more guests,” says Bonchon CEO Suzie Tsai. “We’re accelerating …

March 4, 2025

Industry Voices security/loss prevention software/technology vendors

Turning Retail on its Face

by Katie Lee February 27, 2025

— By Thibaud Denolle — Unlocking retail efficiency with the rise of facial biometrics. Ordering your favorite meal at a fast food restaurant could soon be as effortless as unlocking your phone. With a quick scan of your face, you can skip the lines and get straight to enjoying your meal. This exciting new reality is powered by facial biometrics, a technology that’s set to transform the shopping experience. From speeding up checkouts to boosting customer loyalty, facial biometrics offers a world of possibilities for both consumers and retailers. This …

February 27, 2025

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