Friday, November 7, 2025
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software/technology

Industry Voicesretailerssecurity/loss preventionsoftware/technologyvendors

AI in Retail Security

by Katie Lee

— By Scott Thomas — Improving security and the customer experience. Artificial intelligence (AI) has been discussed in the physical security industry for years and offers strong potential for retail security automation and management. It may be surprising to discover that many retailers already use some form of AI in their security technologies. Analytics engines process massive amounts of data, such as images, text or numbers — using AI algorithms to produce actionable insights. For example, analytics can automatically flag vehicles linked to previous incidents upon arrival and streamline the …

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Newspeopleretailerssoftware/technology

Bed Bath & Beyond Appoints EVP and Chief Digital, Product & Technology Officer

by Katie Lee

Murray, Utah — Bed Bath & Beyond, Inc., owner of Bed Bath & Beyond, Overstock, buybuy BABY and a blockchain asset portfolio, has appointed Rick Lockton as executive vice president and chief digital, product and technology officer. In his new role, Lockton will lead all digital, AI, product and technology functions, advancing Bed Bath & Beyond’s position as a leader in retail innovation and home technology. Effective Nov. 3, 2025, Lockton will join the executive leadership team to lead the company’s digital transformation and product innovation strategy. He will oversee …

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facilities managementNewsretailerssoftware/technologysupply chainvendors

Total Wine & More Partners with Rackspace Technology

by Katie Lee

San Antonio — Rackspace Technology®, a leading end-to-end hybrid cloud and AI solutions company, has teamed up with Total Wine & More, America’s Wine Superstore® to advance its digital transformation through a strategic, multi-cloud approach. The retailer adopted two public cloud platforms, Microsoft Azure and Google Cloud, selecting the best cloud for each of its major technology initiatives. It chose Rackspace to provide flexible, managed support and gained valuable cloud optimization expertise. “We needed a partner who could support our multi-cloud strategy and provide consistent, expert guidance across both Azure …

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NewsProduct Spotlightretailerssoftware/technologyvendors

Gap Inc. Partners with Google Cloud in Retail Operations

by Katie Lee

San Francisco and Sunnyvale, Calif. — Gap Inc. has formed a multi-year partnership with Google Cloud to accelerate its human-centered digitally-enabled technology strategy, with AI powering the company’s plans to reimagine retail across its portfolio of brands, including Old Navy, Gap, Banana Republic and Athleta. “AI is redefining what’s possible in retail, and we’re building our future technology roadmap around it,” says Sven Gerjets, chief technology officer at Gap Inc. “We believe this partnership gives us the expertise and speed to bring AI to life across our business, empowering teams, …

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construction and designIndustry Voicesremodelssoftware/technology

Redeveloping Value

by Katie Lee

— By Sandeep Ahuja — Turning vacant big box stores into assets with AI. Redeveloping these stores has always been costly and slow. AI is starting to change that by giving owners and developers faster ways to rethink these large spaces and plan for their next chapter. Big box vacancies can quickly erode the value of an entire shopping center. With AI, owners no longer have to rely on guesswork about what comes next. In one Florida redevelopment, analysis showed how an empty 82,000-square-foot anchor could be repositioned to generate …

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Newspeoplerestaurantssoftware/technology

Whataburger Welcomes New Chief Digital and Technology Transformation Officer

by Katie Lee

San Antonio — Whataburger has appointed Rohit Kapoor as executive vice president, chief digital and technology transformation officer. He brings more than three decades of global leadership experience across the restaurant and retail industries, where he has consistently led large-scale digital transformations that elevate both customer and team member experiences while enabling sustainable growth. Before joining Whataburger, Kapoor served as executive vice president and chief information officer at Claire’s, where he modernized the company’s end-to-end technology landscape, strengthening its digital foundations and enhancing omnichannel engagement. He previously held senior leadership …

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managementNewspeopleProduct Spotlightretailerssoftware/technologyvendors

Dollar Tree Selects Legion WFM to Transform Labor Operations, Enhance Associate Experience

by Katie Lee

Redwood City, Calif. — Legion Technologies, an innovator in workforce management (WFM), is partnering with Dollar Tree, Inc. to deliver enhanced labor optimization and associate engagement to its fleet of stores and distribution centers across North America. “As a retailer with more than 9,000 stores, 18 distribution centers and over 150,000 associates, we needed a next-generation solution that would allow us to better manage our labor budget while increasing associate engagement. Legion’s platform showed us we didn’t have to compromise,” says Jocelyn Konrad, chief of Dollar Tree Stores and enterprise …

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NewsProduct Spotlightrestaurantssoftware/technologyvendors

Matternet Pilots Drone Delivery in L.A. With Dave’s Hot Chicken

by Katie Lee

Los Angeles — Matternet, the developer of the world’s leading urban drone delivery system, is partnering with Dave’s Hot Chicken to launch a drone delivery pilot, a first for the fast-casual leader. The service will debut in Northridge, a Los Angeles suburb, where eligible residents will be able to order Dave’s Hot Chicken through the Dave’s app and receive it directly to their homes via Matternet’s autonomous M2 drones — arriving hot, fresh and fast. “Each day, more than 10 million food deliveries move through our cities in 2-ton cars, …

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NewsProduct Spotlightretailerssoftware/technologysupply chainvendors

Blain’s Farm & Fleet to Transform Supply Chain Operations with RELEX

by Katie Lee

Atlanta — Blain’s Farm & Fleet, the most trusted name in Midwestern retail, has selected RELEX Solutions, a leading provider of unified supply chain and retail planning technology, to improve its forecasting, allocation and replenishment operations. Blain’s will boost efficiency and enhance customer experience across its distribution center and 45 stores with RELEX. This initiative will bring together delivery, advisory and industry experience from Logic, part of Accenture, with the RELEX AI-driven technology. As Blain’s Farm & Fleet continues to expand and to evolving consumer expectations, it saw the need …

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ADA complianceconstruction and designNewsProduct Spotlightretailerssoftware/technology

Target Launches First-of-its-Kind Accessible Self-Checkout Nationwide

by Katie Lee

Minneapolis — Target Corporation has launched a first-of-its-kind accessible self-checkout experience, designed with and for guests with disabilities, including those who are blind or have low vision. Beginning this holiday season and continuing into early 2026, the solution will roll out to self-checkout stations across Target stores nationwide. “This season brings so much joy for our guests, but we know it can be overwhelming, too. That is why even small wins matter — like an accessible self-checkout that helps guests shop their way, with confidence,” says Adrienne Costanzo, executive vice …

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