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Matternet Pilots Drone Delivery in L.A. With Dave’s Hot Chicken

by Katie Lee

Los Angeles — Matternet, the developer of the world’s leading urban drone delivery system, is partnering with Dave’s Hot Chicken to launch a drone delivery pilot, a first for the fast-casual leader. The service will debut in Northridge, a Los Angeles suburb, where eligible residents will be able to order Dave’s Hot Chicken through the Dave’s app and receive it directly to their homes via Matternet’s autonomous M2 drones — arriving hot, fresh and fast. “Each day, more than 10 million food deliveries move through our cities in 2-ton cars, …

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Blain’s Farm & Fleet to Transform Supply Chain Operations with RELEX

by Katie Lee

Atlanta — Blain’s Farm & Fleet, the most trusted name in Midwestern retail, has selected RELEX Solutions, a leading provider of unified supply chain and retail planning technology, to improve its forecasting, allocation and replenishment operations. Blain’s will boost efficiency and enhance customer experience across its distribution center and 45 stores with RELEX. This initiative will bring together delivery, advisory and industry experience from Logic, part of Accenture, with the RELEX AI-driven technology. As Blain’s Farm & Fleet continues to expand and to evolving consumer expectations, it saw the need …

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Target Launches First-of-its-Kind Accessible Self-Checkout Nationwide

by Katie Lee

Minneapolis — Target Corporation has launched a first-of-its-kind accessible self-checkout experience, designed with and for guests with disabilities, including those who are blind or have low vision. Beginning this holiday season and continuing into early 2026, the solution will roll out to self-checkout stations across Target stores nationwide. “This season brings so much joy for our guests, but we know it can be overwhelming, too. That is why even small wins matter — like an accessible self-checkout that helps guests shop their way, with confidence,” says Adrienne Costanzo, executive vice …

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Groucho’s Deli Partners with Square Across 30+ Locations

by Katie Lee

Columbia, S.C. — Groucho’s Deli, a South Carolina-based sandwich shop with an 84-year legacy, has chosen Square’s comprehensive commerce platform to power its operations across more than 30 locations. By leveraging Square’s integrated hardware, software and partner ecosystem, Groucho’s is unifying its operations, streamlining service and preparing for its next phase of franchise expansion — without losing the neighborhood hospitality that has defined the brand for generations. “As we look toward our next phase of growth, we needed a technology partner that could unify our operations across corporate and franchise …

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Streamlining Retail Projects

by Katie Lee

— By Andrew Brister, AIA — How as-built consulting and technology drive faster, profitable store openings. Retailers managing large property portfolios face growing complexity — tight timelines, overlapping projects and pressure to hit grand opening dates. To stay ahead, many are embracing advanced as-built consulting powered by technologies like Building Information Modeling (BIM), laser scanning, mobile mapping and virtual tours. When integrated early in the pre-design and design phases, these tools help reduce uncertainty, align stakeholders and streamline execution. The result: faster, more efficient rollouts with fewer surprises. Managing Multiple …

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kitchen equipmentNewsProduct Spotlightrestaurantssoftware/technologyvendors

Taco Bueno® Selects PAR® Technology to Elevate Restaurant Operations

by Katie Lee

New Hartford, N.Y. — Taco Bueno, a popular quick-service Tex-Mex chain, has selected PAR Technology Corporation as its unified technology partner. The brand will implement PAR POS™ and PAR Hardware™ solutions across its 140 locations to modernize operations, enhance the guest experience and support long term growth. As Taco Bueno scales and streamlines operations across its expanding footprint, the leadership team prioritized finding a technology partner that could offer both enterprise-grade capabilities and intuitive usability for in-store staff. Taco Bueno selected PAR Technology for its comprehensive ecosystem of industry-leading integrations …

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Bluebox Launches Ice-as-a-Service for Retail Vending Equipment

by Katie Lee

Orlando, Fla. — Bluebox Smart Ice and Water introduces the industry’s first on-premise ice and water vending solution functioning as an “Ice-as-a-Service” enterprise. Using an exclusive licensing agreement for the convenience store sector, Bluebox Ice as a Service employs Everest’s VersaVendTM proprietary ice vending equipment. Bluebox lifts responsibility off operators and handles all delivery, setup, preventative maintenance and repairs. With proven 99% uptime and a daily ice production capacity of 2 tons, this equipment produces fresh ice on demand, right at the point of use, and is available 24 hours …

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Inside Bojangles’ Design Strategy

by Katie Lee

— By Jim Cannon — Location design and its impact on operations, franchisee success and guest experience. Restaurant design plays a critical role in the success of any QSR brand. From streamlining operations and supporting menu execution to shaping the guest journey, every design decision has a direct impact on restaurant performance. At Bojangles, our approach to location design evolves as we continue to grow as a brand. And, with nearly five decades of experience behind us, evolving with changing consumer, operations, menu, financial and technology trends is something Bojangles …

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Founder of Wendy’s FreshAi Joins Presto as Co-Founder and President of Presto IQ

by Katie Lee

San Carlos, Calif. — Presto, the company that pioneered drive-thru Voice AI, has tapped Michael Chorey, the founder of Wendy’s FreshAi, to join the company in order to build Presto IQ, the first AI-native dynamic data offering for the quick-service restaurant (QSR) industry. In this role, Chorey will work with Presto to grow its drive-thru Voice AI platform and lead the development of the new Presto IQ business unit. Chorey is widely recognized for pioneering AI experiences that are both operationally sound and emotionally intelligent. Presto IQ will integrate dynamic …

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Push Operations and Crumbl Cookies Partner to Streamline Restaurant Management

by Katie Lee

Vancouver, B.C. — Push Operations, the all-in-one cloud-based workforce management platform built uniquely for the hospitality industry, has forged a strategic partnership with Crumbl Cookies, one of North America’s fastest-growing dessert chains. This collaboration makes Push’s integrated HR, payroll, scheduling and time-tracking solutions available to Crumbl’s 1,000+ locations, enabling franchise owners who adopt the platform to optimize operations through data-driven decisions. The partnership addresses challenges faced by multi-location franchisees with automated solutions that reduce administrative tasks while enhancing labor cost management. Participating franchise owners can leverage real-time analytics to balance staffing …

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