Product Spotlight

San Carlos, Calif. — Presto, the company that pioneered drive-thru Voice AI, has tapped Michael Chorey, the founder of Wendy’s FreshAi, to join the company in order to build Presto IQ, the first AI-native dynamic data offering for the quick-service restaurant (QSR) industry. In this role, Chorey will work with Presto to grow its drive-thru Voice AI platform and lead the development of the new Presto IQ business unit. Chorey is widely recognized for pioneering AI experiences that are both operationally sound and emotionally intelligent. Presto IQ will integrate dynamic …

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Vancouver, B.C. — Push Operations, the all-in-one cloud-based workforce management platform built uniquely for the hospitality industry, has forged a strategic partnership with Crumbl Cookies, one of North America’s fastest-growing dessert chains. This collaboration makes Push’s integrated HR, payroll, scheduling and time-tracking solutions available to Crumbl’s 1,000+ locations, enabling franchise owners who adopt the platform to optimize operations through data-driven decisions. The partnership addresses challenges faced by multi-location franchisees with automated solutions that reduce administrative tasks while enhancing labor cost management. Participating franchise owners can leverage real-time analytics to balance staffing …

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St. Paul, Minn. — Ecolab Inc., a global sustainability leader offering water, hygiene and infection prevention solutions and services, has launched Ecolab® RushReady™, a new AI-powered program within its Ecolab® KitchenIQ™ platform. Designed to help restaurant leaders improve shift performance and profitability, RushReady combines real-time data, intelligent recommendations and human coaching to tackle the complexities of daily operations and elevate the overall experience for guests. The engagement begins with a connection into each restaurant’s unique data sources, enabling the platform to work on transforming back-of-house operations through: • RushReady AI-driven …

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Ponte Vedra, Fla. — Hibbett, Inc., a leading athletic-inspired fashion retailer, has renewed its contract with Digital Wave Technology for its Product Experience Management (PXM) solution. The renewal reflects Hibbett’s commitment to achieving a measurable impact on scaling product content, streamlining internal processes and enhancing their digital shopping experience. “As Hibbett grows, we need partners who can help us scale with speed and precision,” says Bill Quinn, chief information officer (CIO), Hibbett. “Digital Wave’s PXM has been instrumental in improving content accuracy, team alignment and time to market. We’re excited …

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San Jose, Calif. — Energous Corporation d/b/a Energous Wireless Power Solutions, a leader in over-the-air (OTA) wireless power networks, has launched the e-Sense tag: a battery-free, maintenance-free wireless sensor for location and temperature monitoring in retail, supply chain and logistics environments. Energous now offers a complete ambient IoT platform consisting of wirelessly-powered, battery-free sensors, RF-based energy transmitters and cloud-based monitoring software. This integrated system enables uninterrupted, real-time visibility across supply chains without relying on batteries, manual maintenance or conventional wired infrastructure. The tag continuously reports temperature and location data to …

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— By Tremaine Kirkman — Revolutionizing retail facilities — specifically grocers — with AI solutions. Independent grocery retail facilities, such as neighborhood markets, corner stores, family-run supermarkets and bodegas, fuel the heart of our communities. They bring fresh, often local, goods to consumers; offer diverse product selections; and foster a sense of connection while contributing significantly to local economies. However, as large retail chains with extensive resources dominate the grocery market, smaller and independent grocery retailers face mounting challenges, compounded by minimal adoption of advanced technology due to price and …

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Shelton, Conn. — Budderfly, a preferred sustainability partner for commercial businesses, has significantly expanded its Virtual Power Plant (VPP) platform, activating real-time demand response across four of the country’s largest energy markets: California Independent System Operator (CAISO), Independent System Operator (ISO) New England, Pennsylvania-New Jersey-Maryland (PJM) Interconnection, and Southwest Power Pool (SPP) service territories. The milestone signifies a decisive move into active grid participation for Budderfly, which now orchestrates behind-the-meter commercial sites through real-time energy market programs. Initial deployments leverage thermostatic control of HVAC systems and will expand to include …

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Sleepy Hollow, N.Y. — Simbe, a market leader in retail shelf digitization, has formed a strategic partnership with DeCicco & Sons, a family-owned New York grocery chain. The partnership brings Simbe’s Store Intelligence™ platform to DeCicco’s flagship Sleepy Hollow, N.Y., location, which opened in March 2025, as well as additional stores in Eastchester and Larchmont. Simbe’s platform delivers real-time, storewide visibility into pricing accuracy, product availability and inventory placement — supporting greater operational precision and in-store execution. “At DeCicco & Sons, we’ve always prided ourselves on providing the finest selection …

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Newton, Mass. — Paytronix, an Access Group company, and the leader in guest engagement for restaurants and convenience stores, has appointed technology industry veteran Nonita Verma as its new general manager. A seasoned executive with over two decades of leadership experience, Verma brings a proven track record of scaling global platforms and driving hyper-growth. Verma’s appointment, along with changes to Paytronix’s executive team, will help accelerate its growth and provide its customers with a flexible, industry-leading guest engagement platform that meets their challenges. Verma previously served as a chief strategy …

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— By James Walton — Emerging trends & technologies in energy management that retail and restaurant businesses need to know about. Energy management is critical to any multi-site business. Rising energy costs and inefficiency directly affect the bottom line and sustainability goals. Businesses should constantly be looking for ways to improve their energy management practices. In recent years, significant technological advancements have revolutionized how energy is managed and consumed. These emerging energy management technologies deliver more efficiency and offer greater control and visibility into a business’s energy usage. Let us …

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