Product Spotlight

ServiceChannel Launches New Partner Ecosystem for the FM Industry

by Katie Lee April 14, 2025

Greenville, S.C. — ServiceChannel, a leading platform for the procurement and delivery of facilities services, has introduced a new online ecosystem that offers multi-site customers and service providers access to a network of facilities management tools, services and solution providers. The ServiceChannel Partner Ecosystem contains a vetted directory of the company’s strategic partners and their offerings. Current members of the ecosystem include partners in key areas such as remote monitoring (IoT), field service management, asset collection, facilities management consulting, payment solutions and technology implementation. “We’re deeply committed to investing in …

April 14, 2025

construction and design Industry Voices jan/san Product Spotlight remodels restroom cleaning software/technology vendors

Rest & Recharge

by Katie Lee April 10, 2025

— By Cassie Keeler — Case study: How The Battery Atlanta™ renovated its restrooms to be more durable and well-functioning. The Battery Atlanta™ is a bustling and unprecedented entertainment experience situated alongside Truist Park — a haven for baseball fans. Spanning 2.25 million square feet, The Battery Atlanta combines numerous restaurants, stores, parks and entertainment venues and is open to the public 365 days a year, not just on game days. The Challenge The design team was tasked with transforming a parking manager’s office and two unisex restrooms into a …

April 10, 2025

News Product Spotlight retailers software/technology vendors

Prime Markets Brings Simbe’s Inventory Robot to Stores in Saudi Arabia

by Katie Lee April 7, 2025

San Francisco — Simbe has partnered with Universal Cold Store (Prime Markets), a leading grocery retail chain in Saudi Arabia, with the introduction of its autonomous robot, Tally. This first-of-its-kind implementation in the Kingdom of Saudi Arabia is expected to enhance inventory management, improve pricing accuracy and elevate the customer experience across select Prime Markets locations, establishing them as pioneers in retail technology adoption within the region. Traditionally, store teams spend up to 30 hours per week manually taking inventory, a tedious task that’s inherently prone to human error. Recent …

April 7, 2025

News Product Spotlight restaurants software/technology vendors

Presto Expands Voice AI-Powered Drive-Thru Solutions at Wienerschnitzel

by Katie Lee March 10, 2025

San Mateo, Calif. — Presto Phoenix, Inc., a leading provider of AI-driven solutions for the quick-service restaurant (QSR) industry, has expanded a partnership with Galardi Group, the parent company of Wienerschnitzel, to deploy its cutting-edge Voice AI ordering technology across the chain’s drive-thru locations. The Galardi Group now has 35 locations operating with Presto’s Voice AI in the drive-thru. The company has already enrolled over 50 locations, with rapid 2025 expansion plans for Wienerschnitzel’s nationwide network of over 350 corporate and franchise drive-thru locations. “We’re thrilled to expand our partnership …

March 10, 2025

kitchen equipment News Product Spotlight restaurants software/technology vendors

Golden Corral Teams Up with Qu to Reinvent Buffet Operations

by Katie Lee February 19, 2025

Arlington, Va. — Golden Corral®, the nation’s largest buffet restaurant chain, is evolving beyond its in-store dining roots with a full-scale technology transformation. Partnering with Qu, Golden Corral has launched an advanced cloud-based platform that modernizes operations, expands digital ordering and sets the stage for long term growth. Founded in 1973, Golden Corral Corporation and its franchisees operate 351 locations across 39 states and Puerto Rico, serving all-you-can-eat buffet meals. The Golden Corral system has achieved a 31% increase in Average Unit Volume (AUV) since 2019 — making it arguably …

February 19, 2025

construction and design exterior services/landscaping Industry Voices lighting parking lots Product Spotlight security/loss prevention signage software/technology vendors

Eyes in the Sky

by Katie Lee February 19, 2025

— By Ron Harwood — The future of outdoor media systems and the capability of wireless controls and data collection. The police and fire chiefs run the public safety areas along with road commissioners who try to give their officers fast access to information. Environmental planners and water resource commissioners deal with water, earth and air quality and are always in need of much more data to monitor and control their systems. Public lighting is concerned with keeping the lights on, paying for energy and maintaining vast amounts of equipment. …

February 19, 2025

News people Product Spotlight software/technology vendors

NCR Voyix Appoints EVP & President, Retail and Payments

by Katie Lee February 14, 2025

Atlanta — NCR Voyix Corporation, a leading global provider of digital commerce solutions, has promoted Darren Wilson to executive vice president and president, retail and payments, effective immediately. He previously served as executive vice president and president, international. “Darren is a proven, growth-oriented leader and trusted colleague who has already added tremendous benefit since joining NCR Voyix last year,” says James G. Kelly, president and CEO, NCR Voyix. “I look forward to working with Darren as we continue to drive enhanced value for our existing base of retail customers and …

February 14, 2025

disaster recovery facilities management Industry Voices Product Spotlight retailers software/technology

Radio Revolution

by Katie Lee January 22, 2025

— By Caleigh Peterson — How Spice Village improved communication and store operations with two-way radios. With the retail industry facing more challenges than ever before, effective communication is crucial. A study published by the International Journal of Business Communication found that clear communication is correlated with higher sales performance. This is especially evident for the retail industry. To ensure a business runs smoothly, it’s essential for retail owners and managers to find solutions to address these issues. In the bustling heart of Waco, Texas, Spice Village, a sprawling retail …

January 22, 2025

News people Product Spotlight retailers software/technology vendors

Rack Room Shoes Improves Store Operations with Zebra Technologies Workcloud Software

by Katie Lee January 14, 2025

Lincolnshire, Ill. — Zebra Technologies Corporation, a global leader in digitizing and automating frontline workflows, has helped Rack Room Shoes to operate with greater efficiency, leveraging Zebra’s Workcloud Task Management software and mobile computing solutions. For a century, Rack Room Shoes, with more than 500 stores across 36 states, has been committed to offering high-quality, brand-name footwear at competitive prices while ensuring exceptional customer service. To maintain its commitment, the retailer needed to streamline its operations and overcome communication bottlenecks so its store associates could be more productive and accelerate …

January 14, 2025

News Product Spotlight software/technology vendors

Crane Payment Innovations Opens First Depot Service Center

by Katie Lee November 27, 2024

Mt. Prospect, Ill. — Crane Payment Innovations (CPI), a Crane NXT, Co. company and a global leader in payment technology, has opened its first depot service center where customers can send their CPI components and Cummins Allison products to be serviced. “This is a significant milestone to be able to offer our customers the flexibility and versatility they want in a service provider,” says Chase Andrews, CPI’s vice president and general manager of service. “I can’t emphasize enough how proud I am of this team and all their hard work …

November 27, 2024

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