Product Spotlight

Crane Payment Innovations Opens First Depot Service Center

by Katie Lee November 27, 2024

Mt. Prospect, Ill. — Crane Payment Innovations (CPI), a Crane NXT, Co. company and a global leader in payment technology, has opened its first depot service center where customers can send their CPI components and Cummins Allison products to be serviced. “This is a significant milestone to be able to offer our customers the flexibility and versatility they want in a service provider,” says Chase Andrews, CPI’s vice president and general manager of service. “I can’t emphasize enough how proud I am of this team and all their hard work …

November 27, 2024

News Product Spotlight retailers software/technology vendors

Bealls Inc. Selects Legion WFM to Optimize Labor Operations

by Katie Lee November 22, 2024

Santa Clara, Calif. — Legion Technologies, an innovator in workforce management (WFM), has formed a new partnership with Bealls Inc., a family-owned, privately-held retailer with stores in 22 states. Bealls Inc. will leverage Legion’s AI-native workforce management platform in demand forecasting, automated scheduling, time and attendance tracking, and frontline communications to improve the employee experience for associates across the company’s 650 retail locations. Headquartered in Bradenton, Fla., Bealls Inc. operates under the names bealls, Bealls Florida and Home Centric. The 110-year-old retailer’s longevity is based on the motto “outfitting families …

November 22, 2024

franchise development kitchen equipment News Product Spotlight restaurants software/technology vendors

Dave’s Hot Chicken Partners with Qu to Enhance Operations

by Katie Lee November 21, 2024

Pasadena, Calif. — Dave’s Hot Chicken is enhancing operational capabilities with the integration of Qu’s unified commerce platform. Designed to streamline the brand’s expanding network, Qu’s real-time data management and offline resiliency with Edge computing provide a critical upgrade to the brand’s in-store processes, ensuring seamless operational and guest experiences across locations. “Qu has been a game-changer for us because it provides an easy-to-connect API that allows us to push and pull data in real time,” says Leon Davoyan, chief technology officer of Dave’s Hot Chicken. “Its flexibility and stability …

November 21, 2024

facilities management News Product Spotlight restaurants software/technology vendors

ResQ Celebrates Tradesgiving, Honors FM Vendors

by Katie Lee November 15, 2024

Miami — ResQ, a leading modern facility management platform, is shining a spotlight on the unsung heroes behind the success of restaurants and hospitality businesses this November with ‘Tradesgiving.’ To celebrate its vendors and their tradespeople, ResQ is offering a limited-time promotion for new vendor selections on the ResQ directory. Customers can enjoy 15% off (up to $100) their next work order when they choose a new vendor from November 1 through November 30, 2024. “Rising labor, inventory and repair costs make it increasingly difficult for hospitality operators to find …

November 15, 2024

kitchen equipment News Product Spotlight restaurants software/technology vendors

Checkmate Raises $10 Million to Scale Restaurant Voice AI and Kiosk Solutions

by Katie Lee November 7, 2024

New York City — Checkmate, a leader in AI-powered ordering solutions for enterprise restaurants, has secured $10 million in Series B funding led by Tiger Global. The round will enable Checkmate to accelerate the adoption of its voice AI and kiosk technologies across the industry. Checkmate has already developed expertise in integrating digital orders into restaurant point-of-sale (POS) systems. This foundation serves as a critical advantage in entering these new business segments. Checkmate offers best-in-class phone ordering and drive-thru AI solutions to some of the country’s largest brands, all seamlessly …

November 7, 2024

News Product Spotlight security/loss prevention software/technology vendors

Hibbett Chooses Cequence Security to Revolutionize API Security and Bot Management

by Katie Lee September 19, 2024

Santa Clara, Calif. — Cequence, a pioneer in API security and bot management, has been selected by Hibbett, a leading athletic-inspired fashion retailer, to enhance Hibbett’s automated threat detection capabilities and enable comprehensive inventory management, compliance and API protection across all online and in-store brands. Like many retailers, Hibbett operates in a hybrid IT environment, juggling both on-premises and cloud-based systems for its retail and online operations. After critical SaaS migration to Oracle Cloud and Azure Active Directory, the company prioritized robust API security to ensure secure and efficient API …

September 19, 2024

Industry Voices kitchen equipment plumbing Product Spotlight restaurants vendors

Optimizing Efficiency

by Katie Lee September 18, 2024

— By Sharon Cho and Justin Shreiner — Selecting optimal water heating systems to meet the needs of full-service restaurants. Full-service restaurants are harsh environments for commercial water heaters. They operate for long hours, often from early morning to midnight, with continuous 140° hot water necessary for food prep, cooking and cleaning. This constant demand places a significant strain on water heating equipment and requires units that can withstand heavy use and provide consistent performance. For this reason, selecting the proper water heater is necessary to keep restaurants operational, remain …

September 18, 2024

Industry Voices kitchen equipment kitchen exhaust/grease control Product Spotlight restaurants vendors waste management/recycling

Exhaustive Analysis

by Katie Lee September 18, 2024

— By Christopher Collins, AIA, NCARB — The good, the bad & the ventless …exhaust hoods. The look of dismay on the chef’s face told me everything I needed to know: the vent hood was not cutting it and big money was going to be burned trying to remedy his woes. The issue was the ventless hood that was used for the cooking appliances. And not really the exhaust type that was being employed, but more of the expectations around that piece of equipment. That’s when I realized what ventless …

September 18, 2024

ADA compliance News Product Spotlight retailers vendors

Walmart Enhances In-Store Accessibility with Specialized Caroline’s Carts

by Katie Lee September 12, 2024

Bentonville, Ark. — Walmart has introduced Caroline’s Carts into all its stores in several states: Arizona, Alabama, Louisiana, Tennessee, Kentucky, New Mexico, Colorado, Missouri, Oklahoma, Arkansas and Texas. The specially designed carts help caregivers of children and adults with disabilities navigate Walmart stores more easily. The retailer’s multimillion-dollar investment is part of a larger commitment to champion inclusivity and accessibility in all its stores. “Helping our customers save money and live better is more than our mission — it’s our driving force,” says Cedric Clark, executive vice president of store …

September 12, 2024

News Product Spotlight restaurants software/technology vendors

Chili’s Grill & Bar Partners with Ziosk

by Katie Lee September 5, 2024

Dallas — Ziosk, the pioneer of pay-at-the-table and a leading restaurant ordering and payment platform, has teamed up with Chili’s Grill & Bar. Through this partnership, Chili’s has rolled out Ziosk tablets to more than 1,100 locations to simplify the payment process, right at the table. Ziosk’s innovative pay-at-the-table solution eliminates the wait time associated with paying the bill, providing a frictionless, secure process that drives loyalty and charity program participation and optimizes service. With a 90% adoption rate, pay-at-the-table is a reliable way to empower guests and offer more …

September 5, 2024

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