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BILCO Celebrates 100th Year in Business

by Katie Lee

New Haven, Conn. — From its inception as a small iron shop to manufacturing the first metal basement door to worldwide expansion as the industry leader in specialty access products, BILCO’s first 100 years have demonstrated innovation and engineering excellence. As it enters its second century in business, the long term horizon for BILCO, based in New Haven, Conn., promises more of the same along with renewed emphasis on growth, modernization and expanded market presence. Quanex, a publicly traded manufacturing company serving OEMs in construction and other industries, acquired BILCO …

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Olo Partners with Zipline to Bring Autonomous Drone Delivery to Restaurants

by Katie Lee

New York City — Olo Inc., a leading restaurant technology provider, has formed a strategic partnership with Zipline, the world’s most experienced and advanced autonomous delivery service, to integrate drone delivery capabilities into the Olo platform. Expected to launch in early 2026, the integration will enable restaurant brands using Olo Rails to offer Zipline’s autonomous drone delivery as a fulfillment option, streamlining operations while expanding their reach to serve more guests faster, more conveniently and more efficiently. Olo Rails consolidates orders from third-party marketplaces directly into restaurants’ point-of-sale systems and …

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Remote Work

by Katie Lee

— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …

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Palmer Digital Group Sees Record Business Growth in 2025

by Katie Lee

Aurora, Ill. — Palmer Digital Group, a full-service supplier and installer of indoor and outdoor digital kiosks, drive-thru digital menu boards and canopy systems, celebrated 5 years of rapid business growth with the move into a 2,500-square-foot office space at the end of 2024. The move foreshadowed that bigger things were on the way — a reality reflected in the company’s record-breaking annual revenue in 2025. PDG’s launch of two new products and investment in three new laser machines and robot welder paved the way for the company’s most successful …

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Taco John’s Boosts Franchisee Relations with Bikky

by Katie Lee

New York City — Bikky, a customer data platform built exclusively for multi-unit restaurants, has partnered with Taco John’s®, one of the largest QSR Mexican restaurant brands in the country. The brand started out in the mid-1960s as a small Cheyenne, Wyo., taco stand. Two local businessmen wanted to share the taco stand’s unique flavors with the world and bought the franchise rights in 1969. From there, Taco John’s restaurants began popping up in the Midwest. “We have franchisees that have been with us for 50 years and they know …

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Planon Appoints Chief Revenue Officer for Facilities and Field Services

by Katie Lee

Nijmegen, the Netherlands — Planon, a leading global provider of smart sustainable building management software, has appointed Sylvain Lamy as chief revenue officer (CRO) for facilities and field services, joining the company’s executive management team. In this position, Lamy will lead Planon’s global commercial organization for the facilities and field services business lines, driving sales, services and partner growth worldwide. “Sylvain brings a strong track record in scaling enterprise software businesses and leading high-performing international teams,” says Peter Ankerstjerne, CEO of Planon. “His commercial acumen and customer-centric mindset will be …

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The Big Chill

by Katie Lee

— By Ramez Naguib — Exploring the benefits of glycol chillers in restaurants. Glycol chillers are specialized refrigeration systems and often involve the use of antifreeze. A popular application is in beverage production, wherein the food grade chemical propylene glycol is used.i Glycol is not a refrigerant; instead, it is a fluid that is used to carry heat from one location to another in much the same way as a conventional refrigerant does. But, unlike a refrigerant, glycol does not undergo a state change (from a liquid to a gas, …

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Gap Inc. Partners with Google Cloud in Retail Operations

by Katie Lee

San Francisco and Sunnyvale, Calif. — Gap Inc. has formed a multi-year partnership with Google Cloud to accelerate its human-centered digitally-enabled technology strategy, with AI powering the company’s plans to reimagine retail across its portfolio of brands, including Old Navy, Gap, Banana Republic and Athleta. “AI is redefining what’s possible in retail, and we’re building our future technology roadmap around it,” says Sven Gerjets, chief technology officer at Gap Inc. “We believe this partnership gives us the expertise and speed to bring AI to life across our business, empowering teams, …

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Dollar Tree Selects Legion WFM to Transform Labor Operations, Enhance Associate Experience

by Katie Lee

Redwood City, Calif. — Legion Technologies, an innovator in workforce management (WFM), is partnering with Dollar Tree, Inc. to deliver enhanced labor optimization and associate engagement to its fleet of stores and distribution centers across North America. “As a retailer with more than 9,000 stores, 18 distribution centers and over 150,000 associates, we needed a next-generation solution that would allow us to better manage our labor budget while increasing associate engagement. Legion’s platform showed us we didn’t have to compromise,” says Jocelyn Konrad, chief of Dollar Tree Stores and enterprise …

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ITW Food Equipment Group Appoints New VP of US FEG Dealer Sales Organization

by Katie Lee

Glenview, Ill. — ITW Food Equipment Group has appointed Ray Peden as its new vice president of U.S. FEG dealer sales organization. He will lead the ITW FEG dealer sales team in generating organic growth by providing dealer support and strengthening partner relationships, as well as maintaining a critical focus on key customers. Peden and the sales team will also be responsible for driving growth through their product application expertise across the ITW FEG premium brands, including Hobart, Traulsen, Baxter, Vulcan and Wolf. “We are excited to welcome Ray to …

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