vendors

Menlo Park, Calif. — Dragonfruit AI, retail’s first massively scalable video AI platform, has named Ray Cooke — most recently senior vice president at Hanwha Techwin America — as its new vice president of business development. Dragonfruit’s Frontier was custom-built for Retail Loss Prevention/Asset Protection (Video Summaries, ORC Investigations, OSHA Compliance, Slip/Fall, Liquid Spill), Store Operations (Checkout Metrics, Point-of-Sale Analysis with Video Verification) and Marketing/Merchandising (In-store Commerce Funnels). Designed from the ground-up for multi-location retailers, Frontier provides the flexibility for retailers to start solving their most pressing needs and add …

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Stratham, N.H. — Position Imaging, Inc, a pioneer in package logistics and asset tracking technology, has added Lucas Carvalho as senior vice president of operations. Carvalho will lead all Global Operations, Service, Fulfillment and Human Resources across all of Position Imaging’s business units. The company is now adapting its tracking technology to retail logistics. Before joining Position Imaging, Carvalho, in his role as executive vice president of corporate resources, spent 17 years leading the team at BAMSI, an organization with over 2,000 employees operating out of 120 locations throughout Massachusetts. …

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St. Louis — On Aug. 29, 2022, Panera Bread began testing AI technology in drive-thru lanes with an aim to improve and enhance the guest experience. With support from OpenCity, select Panera bakery-cafes in the greater Rochester, N.Y., area have implemented OpenCity’s proprietary voice AI ordering technology, called “Tori,” for drive-thru orders, with the goal of maximizing efficiency and increasing speed of orders. Guests at Panera Bread cafes in Greece, N.Y., and Webster, N.Y., are the first Panera locations to experience this drive-thru innovation. Tori is installed at these select …

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Stone Mountain, Ga. — Heatcraft Refrigeration Products, LLC, a manufacturer of commercial refrigeration equipment and systems as part of Lennox International, has promoted Bob Landi to vice president and general manager. In this role, Landi will apply his proven operations and supply chain acumen to continue to grow the business and deliver customer-centric solutions. “There is no one more capable to serve in this position than Bob Landi,” says Gary Bedard, president and chief operating officer, Worldwide Refrigeration at Lennox International. “During his 20-year career with Heatcraft and Lennox, Bob’s …

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Dallas — CBRE Group, Inc. has acquired E2C Technology, an Artificial Intelligence/ Machine Learning (AI/ML) data-driven technology company that will enhance and further differentiate its facilities management service offering and unlock significant value for clients through cost efficient operational reliability and technical excellence, sustainability solutions and improved workplace experience. CBRE already utilizes E2C’s cloud-based Nexus solution for rapid onboarding of commercial buildings based on AI/ML models for data ingestion, aggregation and normalization. CBRE’s Smart Facilities Management solutions, which includes data and intelligence from its management of billions of square feet, …

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Glenview, Ill. — IBEX, an ITW Food Equipment Group brand, has recently named Lisa Tyler as business development manager. She has more than 20 years of foodservice experience. In this new role, Tyler will be responsible for strategy, implementation and management of all business development activities for IBEX. She will develop new relationships with prospective customers and seek out existing customers who could benefit from using the first of its kind rapid-cook oven. She will develop product mix, programs and services to increase sales volumes. “As IBEX becomes more well-known, …

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— By Jason Menser —   Knowing the right people in 24-hour facilities management helps improve the overall flow of business and maintenance concerns.     Building maintenance is a part of sound building management. It raises the property’s total value, boosts user experience and removes potential safety hazards. Routine and planned maintenance is beneficial and preferable, but not all maintenance problems happen at an ideal time. Therefore, a dedicated resource is vital to keep things running smoothly and mitigating risk. Around-the-clock maintenance facilities management improves the lifespan of the …

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St. Louis — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, has teamed up with WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the U.S. WKS is deploying Interface’s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands including El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts and Blaze Pizza. By implementing virtual guard services, WKS will offer better security for its employees and customers while reducing the cost of securing …

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Chicago — ECS Global is a retail solutions company that helps businesses, including retail stores, strengthen their communication with their customers with the ECS5 retail solution system. ECS5 integrates all communications to the customer, including digital and print signage, multimedia displays, shelf tags, promotions and more, all in one central system. From this system, retail stores can easily manage and provide impactful retail communication across locations. One of the latest retail stores to harness the power of ECS5 is The Container Store. The Container Store is a retailer that provides …

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Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become necessary. The newly launched tool allows for asset tracking, risk management and mitigation, compliance, lease management, vendor management and remote monitoring. The management tool reduces the operation and financial burden of dark sites from time of announcement, until they are no longer part of the real estate portfolio. Specifically related …

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