Features

Moving the Needle

by Katie Lee November 4, 2021

— By Cedar Blazek — Two major businesses effectively meet and exceed energy-efficiency goals despite COVID-19 challenges. It’s no secret that the onset of the COVID-19 pandemic in March of 2020 brought everything to a screeching halt. Nearly overnight the world was in lockdown, businesses shuttering — some temporarily, some for good — as the overarching “What do we do now?” question blanketed the economic landscape. The pandemic forced widespread shutdowns across sectors and challenged essential businesses to adapt quickly as consumer traffic changed and public health protocols tightened. …

November 4, 2021

construction and design Cover Story From The Magazine restaurants

Change In The Air

by Katie Lee November 4, 2021

— Interview with Tana Davila — Upgrades to P.F. Chang’s ambiance, design and decor drive traffic and sales — even during the pandemic. This month [September 2021], P.F. Chang’s opened a new flagship in Hawaii, following a 6-month renovation to upgrade its design, decor and ambiance to flagship level. The new look is part of P.F. Chang’s overall brand refresh currently underway. The company is on track to refresh all U.S. restaurants by the end of next year. Editor Katie Lee recently interviewed P.F. Chang’s marketing chief, Tana Davila, …

November 4, 2021

Industry Voices pest control vendors

Protect People, Not Pests

by Katie Lee October 28, 2021

— By Dr. Nancy Troyano — Storm recovery tips to keep people safe and prevent pest infestations. As a result of several consecutive storm seasons tracking above-average activity, the National Oceanic and Atmospheric Administration has redefined the qualifications for an “average” hurricane season, increasing the overall storm count. The current 2021 storm season is no exception as it’s tracking to be another busy season. The high winds, heavy rain and flooding that often result from hurricanes, tornadoes and other severe storms can cause extreme structural damage, create safety hazards …

October 28, 2021

construction and design Industry Voices

Reinventing Retail & Restaurants

by Katie Lee October 21, 2021

— By James “Gino” Ginopoulos — As a result of the pandemic, retailers and restaurants are getting a new look. Even prior to the pandemic, many industries were looking for ways to adapt to changes in their markets to maintain a competitive edge. However, like many things, the pandemic accelerated that need to adapt and evolve in order to overcome the challenges stemming from the virus. While certain positive advancements have been made since the onset of the pandemic, like the creation of various vaccines, developers and owners are …

October 21, 2021

Industry Voices pest control

The Enemy Within

by Katie Lee October 20, 2021

— By Alex Blahnik — What is eating at your profits? (It may be smaller than you think.) Maybe supply chain disruptions and historic labor shortages are your biggest problems as you emerge from the pandemic, or perhaps, your challenge is meeting the demand of customers who are returning to the market and trying to purchase and dine their way to a normalcy. Whatever you may be facing, while you trimmed your expenses and obeyed social distancing orders to make it to this point, pests like mice, roaches, flies …

October 20, 2021

Industry Voices restaurants software/technology

From Kitchen to Customer

by Katie Lee October 15, 2021

— By Eric Symon — Keeping restaurants connected to enhance the customer experience. One of the biggest challenges that restaurant owners face is implementing technological advancements to stay current with customer demands. According to a recent survey conducted by Panasonic, 100% of foodservice operators found that the COVID-19 pandemic intensified their sense of urgency to adopt transformational technology. As the industry experiences challenges with labor and an increase in customer preferences for touchless options, adopting such technologies is even more important. Additionally, today’s customer has new priorities whether …

October 15, 2021

Industry Voices roofing vendors

Routine Roof Maintenance

by Katie Lee October 15, 2021

— By Michelle Grojean — Did you know the Number 1 cause of premature roof failure is lack of regular roof inspections? Let’s talk about the necessary protection of one of the largest assets of your commercial building: your rooftop. For the sake of story time, let’s say you recently had a brand new commercial roof installed. What you’re probably thinking here is, “My roof is brand new. Why would I need a roofing contractor to look at it regularly so soon?” You could also be thinking, “Hey, I …

October 15, 2021

facilities management Industry Voices kitchen equipment restaurants

“Tech”-tonic Shift

by Katie Lee October 7, 2021

— By Daniel Estrada — The new frontier for restaurants in the back of the house. If it feels like the restaurant industry has been in the headlines for the last year — it’s because it has. Restaurants are all over the news cycle, with stories ranging from closings to openings, pivots to changing businesses, and a pandemic-inspired boom for tech platforms and digital innovation across all aspects of the industry. From apps that streamline takeout orders and table assignments to staff scheduling and invoice collection, the front-of-house is …

October 7, 2021

Industry Voices restaurants

Legal Considerations for Restaurants Following the Biden Vaccine Mandate

by Katie Lee October 4, 2021

Like broader society, the restaurant industry must contend with the 3-way collision of economic reality, medical ethics and societal health concerns. More specifically, on September 9, 2021, President Biden issued an executive order requiring COVID-19 vaccinations for federal employees. As part of the order, the U.S. Department of Labor was instructed to require all employers with more than 100 employees to mandate vaccinations or require its employees to undergo weekly COVID-19 testing. The restaurant industry has been forced to contend with innumerable, and often times confusing, municipal and state government …

October 4, 2021

Cover Story franchise development From The Magazine retailers

Dog Days

by Katie Lee October 4, 2021

— Interview with Neil Gill — As the leader in dog daycare, Dogtopia is on track to open 50 new locations this year through robust retail franchising and a business model that focuses on overall wellness — for the dogs and their humans. As the saying goes, “Pets are people too.” And lucky are the dogs who get to experience day care at Phoenix-based Dogtopia, which currently operates 166 locations across 35 U.S. states and five Canadian provinces. During the height of the pandemic in 2020, when …

October 4, 2021

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