software/technology

Santa Clara, Calif. — Legion Technologies, an innovator in workforce management (WFM), has formed a new partnership with Bealls Inc., a family-owned, privately-held retailer with stores in 22 states. Bealls Inc. will leverage Legion’s AI-native workforce management platform in demand forecasting, automated scheduling, time and attendance tracking, and frontline communications to improve the employee experience for associates across the company’s 650 retail locations. Headquartered in Bradenton, Fla., Bealls Inc. operates under the names bealls, Bealls Florida and Home Centric. The 110-year-old retailer’s longevity is based on the motto “outfitting families …

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Pasadena, Calif. — Dave’s Hot Chicken is enhancing operational capabilities with the integration of Qu’s unified commerce platform. Designed to streamline the brand’s expanding network, Qu’s real-time data management and offline resiliency with Edge computing provide a critical upgrade to the brand’s in-store processes, ensuring seamless operational and guest experiences across locations. “Qu has been a game-changer for us because it provides an easy-to-connect API that allows us to push and pull data in real time,” says Leon Davoyan, chief technology officer of Dave’s Hot Chicken. “Its flexibility and stability …

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— By Chris Jernigan — Meeting the evolving needs of the multi-site facilities sector. The landscape of multi-site facilities management is undergoing significant change. Looking ahead, it is crucial to anticipate and meet the evolving needs and expectations of customers. Companies are constantly seeking ways to distinguish themselves and enhance the customer experience. For facility leaders, this means being prepared to support new projects and ideas as they emerge. However, in focusing on the latest trends, we might sometimes overlook customers who do not fit into these advancements. I recently …

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Miami — ResQ, a leading modern facility management platform, is shining a spotlight on the unsung heroes behind the success of restaurants and hospitality businesses this November with ‘Tradesgiving.’ To celebrate its vendors and their tradespeople, ResQ is offering a limited-time promotion for new vendor selections on the ResQ directory. Customers can enjoy 15% off (up to $100) their next work order when they choose a new vendor from November 1 through November 30, 2024. “Rising labor, inventory and repair costs make it increasingly difficult for hospitality operators to find …

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New York City — Checkmate, a leader in AI-powered ordering solutions for enterprise restaurants, has secured $10 million in Series B funding led by Tiger Global. The round will enable Checkmate to accelerate the adoption of its voice AI and kiosk technologies across the industry. Checkmate has already developed expertise in integrating digital orders into restaurant point-of-sale (POS) systems. This foundation serves as a critical advantage in entering these new business segments. Checkmate offers best-in-class phone ordering and drive-thru AI solutions to some of the country’s largest brands, all seamlessly …

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— By Del Williams — Advanced Emergency Responder Communication Enhancement Systems (ERCES) eliminate potential dead zones in commercial buildings to help first responders stay connected. First responders such as fire, EMS and police depend on reliable two-way radio communication when lives and property are at risk. That’s not always an easy task in many buildings. In-building radio signals are often absorbed or blocked by structures that are larger, underground or constructed of concrete or metal. Additionally, building features designed to create more sustainable facilities such as low-E glass windows can …

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Portland, Ore. — Killer Burger, a fast-growing better burger concept, has implemented technology to increase its operational efficiency and customer satisfaction. The company has launched a test with Toast on self-serving kiosks that allows guests to browse the menu, customize their orders and pay at their own pace — reducing wait times and improving the overall guest experience. Killer Burgers has also launched Toast’s Kitchen Display System to streamline back-of-house operations. Since implementing Toast’s Kitchen Display Systems (KDS), and launching its single-ticket flow operating system, Killer Burger has cut its …

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Seattle — Accelerating the pace of electric vehicle charging, Electric Era, an end-to-end EV charging solution partner, has entered into an EV fast-charging station deployment with fellow Washington state native Costco Wholesale Corporation. The partnership sets an industry-leading pace with just 7 weeks between contract signature to station launch. As EV charging rapidly becomes an essential business objective for retailers, Costco faced a critical challenge: while industry-standard EV infrastructure projects typically take years, the retailer needed a rapid deployment solution for its new Ridgefield, Wash., store that could meet local …

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— By John Wright — Savvy retailers are finding innovative ways to boost efficiency. Modern building management systems can control everything from locked doors and temperature settings, to lighting and even audio and ambiance in today’s retail environments. But can they do more? Some retail leaders think so and are employing new strategies to gain a competitive advantage. “Dark deliveries” have emerged as one such strategy for optimizing efficiency and streamlining operations. This refers to an approach that allows retail stores to receive shipments during off-hours when operations are minimal …

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Atlanta — Better Earth, a leader in sustainable foodservice packaging solutions, has acquired Betterbin, a Software as a Service (SaaS) platform that optimizes recycling and composting education for consumers, retailers and businesses. This acquisition bolsters Better Earth’s mission to create a regenerative circular economy by providing seamless, tech-driven solutions that divert food packaging waste from landfills, improve compliance with solid waste regulations and meet local sustainability goals. With only around 5% of plastics currently being recycled in the United States, the need for smarter waste solutions is more urgent than …

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