software/technology

Prep Now for HVAC Manufacturer Backlogs, Service Delays in 2025

by Sarah Daniels September 4, 2024

An approaching shift in refrigerants for heat pumps and air-conditioning systems will have far-reaching implications for restaurant and retail operators, potentially delaying the availability of new equipment, replacement parts and access to the service providers needed to install or repair them. “In the months before a rule change like this, everybody starts to scramble to get ready,” says John Brightwell, regional project manager at facilities repair service provider MaintenX. “We’ve budgeted for this and have adjusted our equipment, tools and training to install and service the new systems; but if …

September 4, 2024

facilities management News retailers software/technology vendors

Nuqleous Named to 2024 Inc. 5000 List of Fastest-Growing Private Companies

by Katie Lee August 30, 2024

Bentonville, Ark. — Nuqleous, a leader in B2B SaaS solutions specializing in big data, retail analytics and space planning optimization, has been included on the prestigious 2024 Inc. 5000 list of America’s fastest-growing private companies. For the fourth consecutive year, Nuqleous’s dedication to driving retail excellence and operational efficiency has earned it the rank of No. 3,822 overall, and within the top 500 in the software category. “Being recognized on the Inc. 5000 list for 4 years running reflects the hard work and dedication of our team and is a …

August 30, 2024

Industry Voices management restaurants software/technology vendors

The Race to Digitize

by Katie Lee August 21, 2024

— By Mani Kulasooriya — How e-commerce can help restaurants fight rising costs and challenges. Restaurant operators are often running an uphill marathon. From hiring and schedules to inventory management and food ordering, back-end operations can present neverending challenges. To make matters worse, according to the National Restaurant Association’s “2024 State of the Restaurant Industry” report, 97% of operators now cite rising food and labor costs as pressing issues. Fortunately, foodservice has entered a new leg of the race. E-commerce is emerging as a secret weapon to streamline operations and …

August 21, 2024

energy management facilities management News Product Spotlight retailers software/technology vendors

ENTOUCH Expands Demand Response Program with 24 Hour Fitness

by Katie Lee August 20, 2024

Richardson, Texas — ENTOUCH, a leader in energy management and smart building technology, has expanded its demand response program in partnership with 24 Hour Fitness, the 40-year leader in health and fitness. This milestone highlights the effectiveness of ENTOUCH’s cutting-edge solutions in reducing energy usage, driving profitability and supporting sustainability initiatives for multisite operators. In 2023, 24 Hour Fitness implemented ENTOUCH’s demand response program across an initial 100 locations in California and Texas. The initiative proved highly successful, saving 35 MW of energy and significantly contributing to the reduction of …

August 20, 2024

Industry Voices Product Spotlight restaurants software/technology vendors

Enhanced Experience

by Katie Lee August 15, 2024

— By Savneet Singh — How cutting-edge tech helped Hooters of America upgrade its dining experience. Americans love experiences, with the majority (61%) of Gen Z and Millenials choosing to invest in them, according to Experian, over retirement savings. And with all the money they’re spending, they anticipate outstanding outcomes — especially when it comes to dining. Competition in this sector is fierce, with seemingly endless options for the 9 in 10 customers who enjoy going out to eat, per a February 2024 report by the National Restaurant Association. The …

August 15, 2024

energy management News Product Spotlight restaurants software/technology vendors

Budderfly Acquires Sunverge’s Distributed Energy Resource Management Platform

by Katie Lee August 14, 2024

Shelton, Conn. — Budderfly, a preferred sustainability partner for commercial businesses with repeatable footprints, has acquired a grid-edge distributed energy resource management system (DERMS) from Sunverge Energy. Former Sunverge employees with decades of DERMS and energy market experience will join Budderfly’s growing team of almost 400 employees. Using Sunverge’s technology, Budderfly can aggregate distributed energy resources (DERS) across its sites, positioning it to create virtual power plants (VPPs) capable of providing flexibility to the grid, increasing resiliency for customers and growing new revenue streams. With greater control over its energy …

August 14, 2024

Industry Voices kitchen equipment property management restaurants software/technology vendors

Analyzing Your Assets

by Katie Lee August 8, 2024

— By Lindsey Walker — Why asset tracking software is good for your restaurant business. Operating a foodservice or restaurant business involves managing various appliances, each essential for daily tasks like cooking and refrigeration. Integrating these appliances into a system that gathers data for decision-making can be time-consuming. The Internet of Things (IoT) offers a solution by utilizing appliance data to optimize property management and enhance business performance with real-time insights. From ensuring customer satisfaction to maintaining quality standards, running a restaurant or café requires careful attention to detail to …

August 8, 2024

energy management facilities management green news Industry Voices retailers software/technology vendors waste management/recycling

Sustainable Retail

by Katie Lee July 30, 2024

— By Andy Anderson — The business case for prioritizing environmental responsibility. While the retail industry plays an indispensable role in our society, bringing valuable — and often essential — products and services to consumers, and serving as a major source of employment and economic growth, it also takes a significant toll on the environment. In fact, the industry accounts for roughly 25% of global emissions, with much of these emissions occurring in the retail value chain. From the energy-intensive demands of brick-and-mortar stores to the packaging and transportation waste …

July 30, 2024

News restaurants software/technology vendors

PAR Punchh® and Yumpingo® Partner to Elevate Customer Experience for Restaurants

by Katie Lee July 26, 2024

New Hartford, N.Y. — Yumpingo®, a leader in customer experience services for restaurants, has forged a partnership with ParTech, Inc. and PAR’s leading loyalty solution, PAR Punchh®. Together, they aim to transform customer experiences, enhance loyalty and drive growth through innovative platform integration. By combining Punchh’s loyalty solutions with Yumpingo’s customer experience management, restaurant brands gain powerful tools to engage guests and deliver exceptional service. “By merging our loyalty solutions with Yumpingo’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer …

July 26, 2024

News people Product Spotlight restaurants software/technology vendors

Chargebee Appoints President of Go-to-Market & SVP, Global Sales

by Katie Lee July 8, 2024

San Francisco — Chargebee, a leading subscription and revenue growth management platform, has named Brian Clark as president of go-to-market and Andrew Sherwood as senior vice president of global sales. Clark and Sherwood will accelerate Chargebee’s go-to-market focus on helping companies capture the opportunity in the evolving market with Chargebee’s uniquely flexible and robust revenue growth management platform. Clark brings 20+ years of experience in executive leadership roles at industry-defining companies. Most recently, he served as chief revenue officer (CRO) at Vista-backed Work Management Software company Wrike. Sherwood will lead …

July 8, 2024

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