software/technology

Dallas — Bonchon, a global leader in Korean fried chicken, is marking a franchise milestone with its 150th U.S. location, which opened in February. The Jonesboro, Ark., location was Bonchon’s first restaurant in the state with additional Arkansas stores to open this year. Bonchon’s strong start to 2025 also involved entering new markets in Florida, Arkansas and Iowa. “This year is off to an exciting start with new store openings and franchise agreements, bringing Bonchon’s craveable Korean fried chicken to even more guests,” says Bonchon CEO Suzie Tsai. “We’re accelerating …

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— By Thibaud Denolle — Unlocking retail efficiency with the rise of facial biometrics. Ordering your favorite meal at a fast food restaurant could soon be as effortless as unlocking your phone. With a quick scan of your face, you can skip the lines and get straight to enjoying your meal. This exciting new reality is powered by facial biometrics, a technology that’s set to transform the shopping experience. From speeding up checkouts to boosting customer loyalty, facial biometrics offers a world of possibilities for both consumers and retailers. This …

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Arlington, Va. — Golden Corral®, the nation’s largest buffet restaurant chain, is evolving beyond its in-store dining roots with a full-scale technology transformation. Partnering with Qu, Golden Corral has launched an advanced cloud-based platform that modernizes operations, expands digital ordering and sets the stage for long term growth. Founded in 1973, Golden Corral Corporation and its franchisees operate 351 locations across 39 states and Puerto Rico, serving all-you-can-eat buffet meals. The Golden Corral system has achieved a 31% increase in Average Unit Volume (AUV) since 2019 — making it arguably …

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— By Ron Harwood — The future of outdoor media systems and the capability of wireless controls and data collection. The police and fire chiefs run the public safety areas along with road commissioners who try to give their officers fast access to information. Environmental planners and water resource commissioners deal with water, earth and air quality and are always in need of much more data to monitor and control their systems. Public lighting is concerned with keeping the lights on, paying for energy and maintaining vast amounts of equipment. …

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Atlanta — NCR Voyix Corporation, a leading global provider of digital commerce solutions, has promoted Darren Wilson to executive vice president and president, retail and payments, effective immediately. He previously served as executive vice president and president, international. “Darren is a proven, growth-oriented leader and trusted colleague who has already added tremendous benefit since joining NCR Voyix last year,” says James G. Kelly, president and CEO, NCR Voyix. “I look forward to working with Darren as we continue to drive enhanced value for our existing base of retail customers and …

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Lincolnshire, Ill. — LG Electronics USA and BrightSign LLC have formed a collaboration resulting in a new series of LG ultra high-definition (UHD) digital signage displays running BrightSignOS. These displays will be available to U.S. customers in the second quarter of 2025, with international markets following. The new LG 49-, 55-, and 65-inch UV5N series models will run the trusted BrightSignOS on LG’s powerful, embedded system-on-a-chip (SoC) multi-core processor. These displays are designed to transform content delivery and offer a wide variety of BrightSign partner content management system (CMS) solutions. …

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Toledo, Ohio — Marco’s Pizza, one of the nation’s fastest-growing pizza brands, enters 2025 on the heels of a landmark year. With 85 franchises awarded and 70 new store openings in 2024, Marco’s surpassed its 1,200th store milestone. Marco’s enters 2025 with a renewed focus on multi-unit franchise development, with 65% of 2024 agreements coming from existing franchisees. Key growth areas include expansion into non-traditional locations and international markets, including Mexico. “Marco’s leads the charge in growth, innovation and customer satisfaction,” says Tony Libardi, co-CEO and president of Marco’s Pizza. …

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— By Caleigh Peterson — How Spice Village improved communication and store operations with two-way radios. With the retail industry facing more challenges than ever before, effective communication is crucial. A study published by the International Journal of Business Communication found that clear communication is correlated with higher sales performance. This is especially evident for the retail industry. To ensure a business runs smoothly, it’s essential for retail owners and managers to find solutions to address these issues. In the bustling heart of Waco, Texas, Spice Village, a sprawling retail …

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Pomona, Calif. — Apex Imaging Services welcomes former Target and Bureau Veritas executive Blake Brosa to its leadership team. He joins Apex with nearly 20 years of AEC management and business development leadership experience. Previously, Brosa spent 6 years with Target Corporation in various property development roles and the last decade with Bureau Veritas, where he oversaw sales, marketing, strategy and client experience. “Retailers are seeking single-source solutions and partners that can truly deliver at scale,” says Brosa. “I was immediately impressed by Apex’s differentiated self-perform capabilities, investment in its …

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New York City — Sensei, a global leader in autonomous retail technology, recently debuted its groundbreaking autonomous supermarket at NRF 2025: Retail’s Big Show, which took place in New York City from Jan. 12-14. Sensei introduces real-time basket technology and an autonomous experience with assisted sales — transforming customer convenience and operational efficiency. “Sensei’s technology goes beyond eliminating checkout lines — it enhances the entire shopping journey while providing retailers with invaluable real-time data to optimize their operations,” says Vasco Portugal, CEO and co-founder of Sensei. “We’re excited to bring …

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