— By Katie Fairchild — 9 steps to managing multi-location restaurant businesses. The dynamic world of running multi-units, multi-brands and franchises offers many advantages. From full-service to fast food and everything in between, having the efficiencies that come with an existing brand, business model and established infrastructure can be an advantage for operators. However, with these advantages comes unique challenges. One of the major issues for operators of multiple entities is that the individual businesses or locations may have their own goals, processes, software, language and more. The final goal …
vendors
— By Scott Stewart & Jack French — Reduce energy usage this winter without leaving your customers in the cold. As the cold months of winter set in, restaurant owners and chain store facility managers are tasked with the dual challenge of maintaining a warm and inviting ambiance in their establishments and managing energy costs effectively. This balancing act is essential for creating a comfortable customer environment while ensuring operational efficiency. This article offers a winter weatherization guide with practical tips designed to help prepare your restaurant for the colder …
Santee, Calif. — BLAIR SIGN PROGRAMS, a leading national sign and graphics company, has launched its newly redesigned website. The new web page is based upon a “less is more” design aesthetic and features design/build work examples of national retail, branding and custom design solutions in the built environment. The site navigation is visual, intuitive and analogous with the project identity and wayfinding designs provided by BLAIR SIGN PROGRAMS in the built environment. “Our clients need solutions to the ‘clicks versus bricks’ challenge in today’s retail environments,” says Scott Blair, …
New Hartford, N.Y. — PAR Technology Corporation, a global foodservice technology company and provider of unified commerce for enterprise restaurant brands, has closed two transactions that expand its cloud-based unified commerce software offerings into convenience stores and fuel retailers, as well as international markets. PAR has entered into an agreement to acquire TASK Group for cash and PAR common stock at an implied value of approximately $206 million assuming an all-cash transaction, and has completed its acquisition of Stuzo Holdings, LLC for approximately $190 million paid in cash and stock. …
Oceanside, Calif. — KBS, the largest privately held facility services provider in North America, has appointed Chris Studney as its new chief commercial officer. Studney will be responsible for sales, strategic account management and marketing at KBS. Studney is a highly successful global real estate and facilities services executive with a 25-year track record of driving industry leading growth at scale with clients, including in the same industries and services as KBS. Studney was previously with JLL, one of the largest commercial real estate services companies in the world and a …
— By Glen Greenawalt — 3 hospitality employment challenges facing the industry today. It’s ironic that “Down Under,” the 1980s anthem about a group of Australians traveling the world, is by the band Men at Work. In the song, the protagonists clearly are not working — just like much of today’s working age U.S. population. What’s going on with employment trends, and how can hospitality employers get the workers needed to ensure guests get a guest experience? Here are the top three workforce challenges our team sees facing the industry …
— Interview with Melanee Jech — R&R: Where are you based and how long has the company been in business? Melanee Jech: We are based in the Greater Philadelphia area with additional self-perform locations throughout the Northeast and Midwest using certified partners to further support our nationwide clients. Our branch operations have been in business 40+ years and have recently added our National Service Center in 2022 to support the nationwide demand. R&R: How long have you been with the company? Jech: I have been with the company for just …
Cincinnati — JSI Store Fixtures, an LSI Industries Inc. company, has shipped its first order of refrigerated retail displays featuring environmentally friendly R290 refrigerant this month. JSI’s standalone refrigeration systems are a mainstay in the U.S. grocery market. The new R290 is a propane-based system that provides customers with an alternative product that is a non-toxic, zero ozone-depleting refrigerant with a Global Warming Potential (GWP) of 3, compared to common HFC Refrigerant having a GWP rating greater than 1,400. “Interest in this product is very high and we anticipate continued …
Superior Facility Service Group, Inc.: Signature Vendor Spotlight
— Interview with Carol L. Carey — R&R: Where are you based and how long have you been in business? Carol L. Carey: Headquartered south of Atlanta, Superior Facility Service Group is a family-owned and operated company, specializing in commercial maintenance, bird control and disaster restoration. Incorporated in 2013, we strive to provide a comprehensive service to meet all your maintenance & repair needs on the national level. We endeavor to meet and exceed your requirements, standards, budgetary constraints and timelines by providing a “Superior Job” at the best pricing …
Boston — Toast, the digital technology platform built for restaurants, has formed an agreement with Caribou Coffee to implement Toast Enterprise Solutions across 500 initial coffeehouse locations in the United States. In addition to Toast point-of-sale (POS) terminals, Caribou Coffee will use Toast Payments, Kitchen Display Systems (KDS) and Multi-Location Management. To help support the brand’s growing coffeehouse footprint, Caribou Coffee sought a modern technology partner with a robust, scalable POS solution that would be easy to use for all stakeholders including company and franchisee operators and team members. Focused …