vendors

Paytronix Partners with Voicify to Bring Voice-Based Ordering to Restaurants

by Katie Lee November 29, 2022

Newton, Mass. — Voicify, a conversational AI (Artificial Intelligence) platform used to deliver custom voice assistants, and Paytronix Systems, Inc., the most advanced digital guest experience platform for restaurants and retail, have formed a new partnership that enables restaurants to incorporate voice ordering across all customer touch points. Integrating the Voicify voice food ordering assistant with the Paytronix customer experience platform (CXP) allows both organizations to accelerate business development goals in the restaurant industry while offering expanded digital products and services to shared customers. Restaurant ordering options range from mobile …

November 29, 2022

News people retailers vendors

Boston Retail Solutions Announces CEO Retirement & Succession Plan

by Katie Lee November 23, 2022

Vero Beach, Fla. — Boston Retail Solutions (formerly known as Boston Barricade) has announced that Bob Putnam plans to retire at the end of 2022 after 30 years with the company. He will become a special advisor to the board of directors. Randy Ahlm, the current COO of Boston Retail Solutions, has been named the new CEO. Since founding the company in 1992, Putnam built the company into a market leader for retail solutions, including modular barricades, large-scale graphics and vehicle wraps. He expanded the company’s national footprint, made strategic …

November 23, 2022

construction and design disaster recovery Industry Voices roofing vendors

Proactive Protection

by Katie Lee November 16, 2022

— By Shawn Morrow — Proactive practices to protect your retail/restaurant roof when severe weather strikes. Severe weather events can be considered the Number 1 enemy to a commercial roof. Depending on where a building is located in the country, a roof can fall prey to snow and ice storms in the winter, high wind, hail and rainstorms in the spring and summer, and hurricanes in the fall. Unfortunately, severe weather events are on the rise due to global weather pattern changes. In fact, the EPA recently reported that …

November 16, 2022

kitchen exhaust/grease control News restaurants vendors

Restaurant Technologies Named Vendor of the Year by the KFC Northwest Franchisee Association

by Katie Lee November 14, 2022

Mendota Heights, Minn. — Restaurant Technologies (RT) and its Total Oil Management solution was recognized as the Vendor of the Year at the KFC Northwest Franchisee Association (KFCNWFA) conference held in Waikoloa Village, Hawaii, in early November. The award recognizes vendors who have set themselves apart through superior support and service, and enables KFC franchisees to deliver on the promise of consistent and reliable food quality. “We are honored to be recognized as the Vendor of the Year by such a valued partner,” says Curt Morford, national account executive for …

November 14, 2022

News retailers software/technology vendors

ALDI U.S. and Spryker Testing New Digital Commerce Platform

by Katie Lee November 9, 2022

Berlin and New York — ALDI U.S. and Spryker Systems have been working together to develop a new online food & grocery shopping experience for the U.S. market, offering grocery delivery or curbside pickup for ALDI U.S. shoppers. The new digital commerce platform is currently being tested with a select group of U.S. customers and is planned to be rolled out nationally in a phased approach. “Our partnership with Spryker will allow our shoppers another way to access the incredible value they expect from ALDI,” says Scott Patton, ALDI’s vice …

November 9, 2022

Industry Voices vendors

In Service of Experience

by Katie Lee November 9, 2022

— By Cindy Price — Superpowers your business can’t ignore: customer service and customer experience. Are you aware that your business possesses superpowers? It’s true. Like Dorothy and the ruby slippers, you’ve had them all along. So what are these superpowers? Customer Service and Customer Experience. The two are direct contributors to your business’s success — and reputation. Attracting and retaining customers is always your goal. What helps you reach it are these unique to you superpowers. Although linked together, customer service and customer experience also possess notable differences. …

November 9, 2022

construction and design facilities management News people remodels vendors

Sevan Celebrates 4 Leadership Promotions

by Katie Lee November 4, 2022

Downers Grove, Ill. — Sevan Multi-Site Solutions, Inc., a global leader in innovative program management for clients with multiple sites, announces four leadership promotions. Sevan has four tenured team members who have been promoted into senior vice president and vice president positions. The company’s commitment to career development directly drives internal promotions at every level in the organization bi-annually. “It is critical for our team members to have access to robust career development plans, learning paths, mentorship and an avenue that recognizes their hard work,” says Jim Evans, founder and …

November 4, 2022

flooring/floor care jan/san News retailers software/technology vendors

Sam’s Club Finalizes National Deployment of Robotic Inventory Scanners from Brain Corp

by Katie Lee October 27, 2022

Bentonville, Ark., and San Diego — Sam’s Club®, a division of Walmart Inc. and a leading membership warehouse club, has completed a national, chainwide rollout of ‘Inventory Scan’ towers that have been added to its existing fleet of robotic scrubbers in partnership with Brain Corp, an artificial intelligence (AI) company creating transformative core technology in robotics. “Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities. Our autonomous scrubbers have exceeded this goal. In addition to increasing the consistency and frequency of …

October 27, 2022

News people restaurants software/technology vendors

Ziosk Sets Sights on Growth with New Executive Hires

by Katie Lee October 19, 2022

Dallas — Ziosk®, an industry-leading technology platform that helps restaurants increase operational efficiency and optimize the guest experience, is ushering in a new era of innovation with the appointment of three new executive leadership team members: Eric Neilson, chief technology officer; Steve Beckham, chief marketing and brand officer; and Sandro Natale, chief innovation officer. “As we continue our journey toward elevating the dining experience, our goal at Ziosk is to better understand our clients’ guests and ensure that we’re providing the tools necessary to help meet their needs on their …

October 19, 2022

News Product Spotlight restaurants software/technology vendors

Hobart Introduces Latest in Fleet Management with New HTe Software

by Katie Lee October 17, 2022

Troy, Ohio — Hobart has introduced the newest edition of HTe Enterprise Asset Scale Management Software. HTe Enterprise is the latest in fleet management and offers several new features. Hobart’s HTe Enterprise improves efficiency, reduces downtime and increases profitability all from the convenience of a desktop PC. This web-based tool is a software package for retailers to directly manage their scale fleets and lends itself to a multi-user experience in grocery environments. In today’s grocery stores, scales are all connected devices and require firmware updates, configuration updates and updates to …

October 17, 2022

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