Cleveland, Ohio — Legacy Roofing Services, one of the largest commercial roofing service providers in the United States, is celebrating its 10-year anniversary this month as one of the premier commercial and residential roofing services company in Ohio and Pennsylvania. Legacy Roofing Services was founded in 2012 as a father-and-son business. By the end of 2012, the company had approximately 20 employees, two trucks and $3 million in annual revenue. Today, the company has more than 175 employees and a fleet of 60 trucks with 2022 revenue expected to exceed …
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— By Jason Srain — How to use your parking lot to make a great first impression. According to a Princeton study published by the Association for Psychological Science, first impressions are made within the first 7 seconds of meeting. That does not leave much time to showcase your business, impress customers or charm potential investors. So what can you do to make a better first impression? You can start by fixing up your parking lot. Like long lines, dated waiting rooms and bad customer service, a poorly maintained …
— By Doug Groves — Is your retail business insured for a cyber attack? A critical piece of information for retail businesses and franchisees to consider is the exclusion of cyber liability from standard insurance policies. In fact, most don’t even sell or offer cyber coverage. As reports of cyber incidents increase by the day, now is the time for every business owner to review their insurance coverage with their provider. The upside of this 21st century risk is the growing availability of tailored coverages and policies offering protection …
— By Tom Dawson — Tips to extend the life of a roof. A new roof is a substantial investment that can cost thousands of dollars. With adequate maintenance and attention, a roof’s lifespan can be significantly increased. If a roof is left unmaintained or ignored, expensive repairs or replacement costs will arise. The purpose of this article is to provide several money-saving suggestions that can be immediately implemented and introduce other long term strategies to extend the lifespan of a roof. Keep the Manufacturer’s Warranty Valid Many businesses …
Richardson, Texas — ENTOUCH, a leader in multisite energy management solutions, has hired Jordan Statt and Simone Samms as vice president of channel development and director of product management, respectively. In his role, Statt will build upon the growth of ENTOUCH’s channel partners and expand on the company’s vision to develop a robust channel and partner ecosystem. Samms will shape the product management team, focusing on delivering solutions directly impacting customer goals and strategic growth. Statt brings a decade of business and channel development leadership expertise to the role. Before …
Chicago — On June 7, 86 Repairs, the repair and maintenance (R&M) management platform built for the restaurant industry, released The State of Repairs. The annual report offers restaurant operators invaluable insight into repairs and maintenance data. Today’s restaurant operator is pressed for time and resources from all directions, juggling the customer experience, high employee turnover and navigating changes in the supply chain. Repairs might only become a priority once a critical repair need has forced them to stop service. And routine maintenance can fall through the cracks because of …
Boston — Toast, the all-in-one digital platform built for restaurants, has unveiled its Q1 Restaurant Trends Report, providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform, which serves approximately 62,000 locations in the U.S. In Q1, the operating environment continued to change rapidly for restaurant operators — pandemic restrictions lifted throughout the U.S., leading to a surge in guests dining in, all while the industry continued to face a sustained labor shortage alongside rising input prices due to supply …
Seminole, Fla. — Superior Group of Companies, Inc. has appointed Michael Koempel to the role of chief financial officer (CFO), effective May 31, 2022. He previously served as COO of various major retail brands. Koempel, with more than 30 years of broad financial experience, has an impressive record of building and scaling high growth apparel and retail brands. Most recently, Koempel was chief operating officer of IT’SUGAR®, one of the largest specialty candy retailers in the U.S. Prior to that, Koempel served as chief operating officer of Victoria’s Secret Lingerie, …
Seattle — Veeve Inc., a leading retail technology startup, has formed an agreement with Albertsons Companies that will make Veeve Smart Carts available to customers at a few dozen stores across the country. Once launched later this year, consumers will be able to use the smart carts to skip the checkout line with a fast, convenient and contactless way to shop. Veeve Smart Carts feature a touch screen that provides a running total for in-cart items and a built-in scale for easy produce purchase. The tech-enhanced carts will also integrate …
Kansas City, Mo. — Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has added a new customer experience partnership with Golden Corral. America’s largest buffet and grill restaurant brand chose SMG for its dedicated professional services, restaurant industry expertise and robust technology platform. “As our brand builds upon our comeback, and creates the strategic building blocks of our future growth, it will be critical to maintain a pulse on how our guests feel about their Golden Corral dine-in and off-premise experiences,” …