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The Road to Energy Sustainability

by Katie Lee

— By Jason Narod —   Why it pays for your retail and restaurant facilities to be grid-interactive.     Rising costs, energy mandates, electrification trends and more prevalent power disruptions — as seen recently in California and Texas — are all trends putting the energy transition at the forefront of business stakeholder priorities. More energy demand due to mass electrification collides with needs to decarbonize existing buildings as much as possible. Commercial businesses will be disproportionately burdened by the costs and forced to adapt to these quickly changing trends …

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SpotOn Names New Chief Product Officer & Chief Innovation Officer

by Katie Lee

San Francisco — SpotOn, the top-rated software and payments partner for restaurants and small businesses, has named Bryan Solar as its new chief product officer. Solar joins SpotOn from Block, where he was the general manager for Square for Restaurants. He has also held leadership positions at Google, where he managed various SMB and restaurant-related projects. SpotOn’s co-founder and former chief product officer, Doron Friedman, will take on the newly-created role of chief innovation officer. “I’ve been closely watching SpotOn since its founding in 2017. Their ability to combine innovation, …

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All In On Energy Efficiency

by Katie Lee

— By Al Subbloie —   How one Arkansas-based IHOP operator received new equipment, lowered his energy bills and improved operations without out-out-pocket costs.   Restaurants use anywhere from five to seven times more energy per square foot than other commercial buildings, and for quick-service restaurants energy consumption can be up to 10 times more. In an industry that traditionally operates on narrow profit margins, any reduction in energy costs will dramatically improve the bottom line. As many restaurant businesses are feeling the squeeze from rising inflation and increasing labor …

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Walmart Expands Partnership with DroneUp for Drone Delivery in Select States

by Katie Lee

Bentonville, Ark. — Walmart’s new drone delivery service is expanding. In partnership with DroneUp, Walmart will offer drone delivery in six states by the end of the year, including Arizona, Arkansas, Florida, Texas, Utah and Virginia. In total, there will be 34 stores making drone delivery available in 23 cities nationwide by year end. “Drone delivery makes it possible for our customers to shop those last-minute or forgotten items with ease, in a package that’s frankly really cool. Being on the forefront of that innovation at Walmart is something we’re …

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Trigo, REWE Launch Germany’s First Fully Automated Supermarket

by Katie Lee

Tel Aviv, Israel, and Munich, Germany — Trigo, an Israel-based computer vision company that builds systems for autonomous checkout and retail analytics, has rolled out Germany’s first fully-autonomous cashierless supermarket in partnership with German grocery giant REWE Group. The new “Pick&Go” supermarket in the Bavarian capital Munich allows customers to walk in, select their items off the shelves, and leave without having to pay at checkout. Unlike self-checkout devices such as stationary or mobile scanners and digital carts, Pick&Go shoppers only scan once on their phones when they enter the …

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MaintenX Donates Gifts to Tampa Bay Children Through Salvation Army’s Angel Tree Program

by Katie Lee

Tampa, Fla. — MaintenX, one of the largest national facility maintenance and repair companies in the U.S., has donated 700-plus toys and gifts to the Salvation Army’s Angel Tree program to brighten the holidays for 134 disadvantaged Tampa Bay children. The donation continues an annual charitable tradition that also includes companywide programs with Habitat for Humanity and Metropolitan Ministries. On Dec. 2, a team of about 10 MaintenX employees traveled in a convoy of vehicles to the Salvation Army center in South St. Petersburg to drop off the toys and …

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Rubio’s Coastal Grill Partners with SMG

by Katie Lee

Kansas City, Mo. — Service Management Group (SMG), a global customer, employee and brand experience management partner to more than 500 brands, has formed a new partnership with Rubio’s Coastal Grill. The fast-casual restaurant chain specializing in Baja-inspired Mexican food selected SMG to improve real-time, prescriptive feedback across its guest journey. Based in Carlsbad, Calif., Rubio’s has more than 150 locations across California, Arizona and Nevada. Co-founder Ralph Rubio opened the first location as a walk-up taco stand in 1983 in San Diego’s Mission Bay, and the brand’s reputation and …

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The Home Depot Purchases 100 MW of Solar Energy from National Grid Renewables

by Katie Lee

Atlanta — According to The Home Depot, 100 MW of solar energy purchased from National Grid Renewables at its solar and storage project in Denton County, Texas (known as Noble) will generate the approximate equivalent of nearly 8% of The Home Depot’s total electricity usage. The solar farm is National Grid Renewables’ largest solar energy project to date, and its first utility-scale energy storage project. The Home Depot has pledged to produce or procure 100% renewable electricity equivalent to the electricity needs for all Home Depot facilities by 2030, expanding …

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Paytronix Partners with Voicify to Bring Voice-Based Ordering to Restaurants

by Katie Lee

Newton, Mass. — Voicify, a conversational AI (Artificial Intelligence) platform used to deliver custom voice assistants, and Paytronix Systems, Inc., the most advanced digital guest experience platform for restaurants and retail, have formed a new partnership that enables restaurants to incorporate voice ordering across all customer touch points. Integrating the Voicify voice food ordering assistant with the Paytronix customer experience platform (CXP) allows both organizations to accelerate business development goals in the restaurant industry while offering expanded digital products and services to shared customers. Restaurant ordering options range from mobile …

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Boston Retail Solutions Announces CEO Retirement & Succession Plan

by Katie Lee

Vero Beach, Fla. — Boston Retail Solutions (formerly known as Boston Barricade) has announced that Bob Putnam plans to retire at the end of 2022 after 30 years with the company. He will become a special advisor to the board of directors. Randy Ahlm, the current COO of Boston Retail Solutions, has been named the new CEO. Since founding the company in 1992, Putnam built the company into a market leader for retail solutions, including modular barricades, large-scale graphics and vehicle wraps. He expanded the company’s national footprint, made strategic …

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