— By Katie Lee — KFC eyes 2022 with a new, urban-oriented evolution of its prototype design, focused on customer convenience and digital efficiency. When Retail & Restaurant Facility Business last featured KFC on its cover, the…
— By Katie Lee — Powering through the pandemic, Batteries Plus continues to see a boost in business through multi-unit franchising. It goes without saying just how challenging the past 18 months have been for retailers, but…
— Interview with Tana Davila — Upgrades to P.F. Chang’s ambiance, design and decor drive traffic and sales — even during the pandemic. This month [September 2021], P.F. Chang’s opened a new flagship in Hawaii, following a 6-month renovation…
— Interview with Neil Gill — As the leader in dog daycare, Dogtopia is on track to open 50 new locations this year through robust retail franchising and a business model that focuses on overall wellness — for the…
— By Katie Lee — Farmer Boys marks its 40th anniversary with a new post-pandemic appreciation for quality and convenience. As Farmer Boys celebrates its 40th anniversary this year, the Riverside, California-based fast-casual concept recalls a memorable, milestone 2020…
— By Katie Lee — How Cincinnati-based boutique retailer, Pet Wants, is both a growing cause and a growing company. We’ve heard all about the pandemic’s doom-and-gloom effect on retail, but 2020 actually ended up being a boon to…
Just in time for its 50th anniversary, Schlotzsky’s rolls out two new prototypes with plans to build on lessons learned during COVID-19. — By Katie Lee — At Schlotzsky’s, the drive-thru has always been a driving force of its…
— Interview with Tim Welsh, Chief Development Officer — QDOBA was already making key changes prior to the pandemic. With a variety of smaller floor plans and a revamped digital suite already in the works pre-COVID, QDOBA Mexican Eats…
— By Katie Lee — Even during a pandemic, Jersey Mike’s continues to grow and evolve — adding 200 stores this year and fully funding the ongoing retrofits of its 1,800+ locations. Ten years ago, Retail & Restaurant Facility…
— By Katie Lee — Tropical Smoothie Cafe has opened more than 100 restaurants each year for the past 3 years — and continues to grow on pace to reach 1,000 locations by 2021. When Retail & Restaurant…