Variety Show
— Interview with Eduardo Luz — Panera puts on a show with several new design formats catering to the needs of an increasingly digital and off-premise guest. If variety is the spice of life, the many evolving iterations
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Customer First
— By Katie Lee — David’s Bridal exists for magical moments — and puts customers front and center its new store format. In November 2022, David’s Bridal announced plans to debut a new store format systemwide, following
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Keeping Up With Kohl’s
— By Katie Lee — Kohl’s expands with smaller-format stores, including Sephora in-store shops; launches new digital conveniences; and reduces its environmental impact. Kohl’s is going big …by strategically going small. While some traditional discount department stores
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Quality Over Quantity
The Hummus & Pita Co., which marks its 10th anniversary this year, keeps its location count low and its bar for quality high. — By Katie Lee — With two years of pandemic-related upheaval in the rearview mirror,
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Speaking to the Next Generation
— By Katie Lee — KFC eyes 2022 with a new, urban-oriented evolution of its prototype design, focused on customer convenience and digital efficiency. When Retail & Restaurant Facility Business last featured KFC on its cover, the
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Power Play
— By Katie Lee — Powering through the pandemic, Batteries Plus continues to see a boost in business through multi-unit franchising. It goes without saying just how challenging the past 18 months have been for retailers, but
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Change In The Air
— Interview with Tana Davila — Upgrades to P.F. Chang’s ambiance, design and decor drive traffic and sales — even during the pandemic. This month [September 2021], P.F. Chang’s opened a new flagship in Hawaii, following a 6-month renovation
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Dog Days
— Interview with Neil Gill — As the leader in dog daycare, Dogtopia is on track to open 50 new locations this year through robust retail franchising and a business model that focuses on overall wellness — for the
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Convenience Through COVID
— By Katie Lee — Farmer Boys marks its 40th anniversary with a new post-pandemic appreciation for quality and convenience. As Farmer Boys celebrates its 40th anniversary this year, the Riverside, California-based fast-casual concept recalls a memorable, milestone 2020
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Pet Project
— By Katie Lee — How Cincinnati-based boutique retailer, Pet Wants, is both a growing cause and a growing company. We’ve heard all about the pandemic’s doom-and-gloom effect on retail, but 2020 actually ended up being a boon to
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