Thursday, November 6, 2025
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construction and designdisaster recoveryIndustry Voicesrestaurantsroofingvendors

High Impact

by Katie Lee

— By Tom Dawson — The true cost of a roof leak. When most businesses think about the cost of a roof leak, they typically focus on the expense associated with the roofing contractor who comes out and fixes the roof. However, leading brands are beginning to look deeper — quantifying the impact of roof leaks to your organization is not just an issue for the facilities team, but is a challenge that impacts culture, operations and guest experience. For hospitality groups like Brinker International, the impact of a roof …

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Industry Voicesretailerssecurity/loss preventionsoftware/technologyvendors

AI in Retail Security

by Katie Lee

— By Scott Thomas — Improving security and the customer experience. Artificial intelligence (AI) has been discussed in the physical security industry for years and offers strong potential for retail security automation and management. It may be surprising to discover that many retailers already use some form of AI in their security technologies. Analytics engines process massive amounts of data, such as images, text or numbers — using AI algorithms to produce actionable insights. For example, analytics can automatically flag vehicles linked to previous incidents upon arrival and streamline the …

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construction and designIndustry Voicesremodelssoftware/technology

Redeveloping Value

by Katie Lee

— By Sandeep Ahuja — Turning vacant big box stores into assets with AI. Redeveloping these stores has always been costly and slow. AI is starting to change that by giving owners and developers faster ways to rethink these large spaces and plan for their next chapter. Big box vacancies can quickly erode the value of an entire shopping center. With AI, owners no longer have to rely on guesswork about what comes next. In one Florida redevelopment, analysis showed how an empty 82,000-square-foot anchor could be repositioned to generate …

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construction and designfranchise developmentIndustry Voicesremodelsrestaurants

Reimagining Real Estate

by Katie Lee

— By Lawrence Brown — How Rita’s® is turning former banks and dry cleaners into thriving dessert shops. The retail real estate market is at one of its most challenging points in recent memory. Vacancy rates are low, rents are high and construction costs continue to climb. For restaurants and retailers, those dynamics have turned traditional site development into a steep uphill climb. But for Rita’s® Italian Ice & Frozen Custard, this environment has been a catalyst for creativity and growth. At Rita’s, we’ve embraced adaptive reuse and flexible prototypes …

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construction and designCover StoryFrom The Magazineretailers

Showing the Love

by Katie Lee

— Interview by Katie Lee — How Love’s Travel Stops grows its business by listening to customers and keeping their comfort and convenience top of mind. When a company is run with love, it shows. Love’s Travel Stops is more than just the namesake of its founders, Tom and Judy Love, who opened a single filling station in 1964 in Watonga, Oklahoma. Today, this staple of the highway for over six decades remains family-owned and operated. What it has not done is remain complacent: In the modern era, Love’s is …

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disaster recoveryIndustry Voicesproperty managementvendors

Navigating the New Reality

by Katie Lee

— By Candise Shanbron, Esq.—  How retailers and restaurateurs can prepare for increasing natural disasters and insurance challenges. In recent years, weather patterns across the United States have become increasingly erratic and severe. Over just the past year, nearly every region of the country has experienced some form of extreme weather event — be it hurricanes, tornadoes, hailstorms, floods, wildfires or other wind-related catastrophes. No geographical area seems immune, and all signs point toward a continued increase in the frequency and severity of these natural disasters. For those in the …

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Industry Voiceskitchen exhaust/grease controlroofingvendors

Protection Before Inspection

by Katie Lee

— By Tom Dawson — Rooftop grease should not be out of sight, out of mind. For restaurant operators, inspections are a regular part of doing business. McDonald’s owner/operators have discovered that proper rooftop grease containment is a critical factor in ensuring top scores for their Running Great Restaurant (RGR) inspections. McDonald’s owner/operators and other leading restaurant brands understand that every inspection point is important. Careful preparation across all parts of the operation is essential for achieving high scores. From general roof cleanliness to safety, McDonald’s owner/operators share how their …

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construction and designIndustry Voicessoftware/technologyvendors

Streamlining Retail Projects

by Katie Lee

— By Andrew Brister, AIA — How as-built consulting and technology drive faster, profitable store openings. Retailers managing large property portfolios face growing complexity — tight timelines, overlapping projects and pressure to hit grand opening dates. To stay ahead, many are embracing advanced as-built consulting powered by technologies like Building Information Modeling (BIM), laser scanning, mobile mapping and virtual tours. When integrated early in the pre-design and design phases, these tools help reduce uncertainty, align stakeholders and streamline execution. The result: faster, more efficient rollouts with fewer surprises. Managing Multiple …

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Thomas Navarro Single Source Service Provider
Colt Facility MaintenanceContent Partnerdisaster recoveryfacilities managementFeaturesHVAC/RIndustry Contentplumbingrestaurantsretailers

Self-Performing Providers Deliver Consistent, Reliable Service

by Sarah Daniels

One of the biggest challenges that retailers and restaurants face is finding a reliable, single-source facility repair and maintenance partner who has the scope, expertise and capacity to maintain and repair operationally vital systems in multiple locations. When those store and restaurant operators have locations spread across states and regions with varying building, health, fire and safety codes, the difficulty is only compounded, says Thomas Navarro, vice president of business development for Colt Facility Maintenance. The Dallas-based repair and maintenance organization, also known as a self-performing provider, specializes in servicing …

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facilities managementIndustry ContentVendor Spotlightvendors

Vixxo Facility Solutions: Signature Vendor Spotlight

by Katie Lee

— Interview with CJ Jernigan — R&R: Where are you based? How long have you been in business? CJ Jernigan: Vixxo Facility Solutions is headquartered in Scottsdale, Arizona, and has been in the FM industry since 1980 through the merger of several companies. Vixxo brings decades of expertise in delivering proactive, scalable solutions for multi-site facilities across North America. We help our clients spend less and stress less, one work order at a time. R&R: What is your name and title? Jernigan: I’m CJ Jernigan, president of Vixxo, with over …

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