Features

— By John Wright — Savvy retailers are finding innovative ways to boost efficiency. Modern building management systems can control everything from locked doors and temperature settings, to lighting and even audio and ambiance in today’s retail environments. But can they do more? Some retail leaders think so and are employing new strategies to gain a competitive advantage. “Dark deliveries” have emerged as one such strategy for optimizing efficiency and streamlining operations. This refers to an approach that allows retail stores to receive shipments during off-hours when operations are minimal …

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Mike Garcia Colt Car Strike quote from article

By the time you finish reading this article, somewhere in the United States, a car will have run over the curb of a busy road, crossed the sidewalk and crashed into a retail space. “There’s not a doubt in my mind that somebody is driving into a storefront right now,” says Jessica Suazo, regional service manager for Colt Facility Maintenance, based in Dallas. Suazo’s company specializes in systems of bollards that protect buildings from these collisions. Also, for buildings not properly protected from collisions, companies like Colt provide emergency services. …

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— By David Shove-Brown, Robert Ervin & Katy Curtis — Expert strategies for aesthetic, functional and sustainable spaces. In recent years, there has been a noticeable shift in dining preferences, with more people gravitating toward outdoor environments rather than traditional indoor atmospheres, largely influenced by the pandemic even years later. This is evident across various settings, from bustling sidewalk cafes to outdoor-themed restaurants and even rooftop gardens and bars. Designing outdoor dining spaces has evolved into an art form that balances aesthetics, functionality and a strong connection with one’s surroundings. …

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— By Katie Lee — Mountain Mike’s Pizza, a Newport Beach, California-based family-style pizza chain for more than 45 years, continues to scale the heights toward the peak of franchise success. Born out of the Bay Area in 1978, Mountain Mike’s Pizza started franchising in 1981 and grew steadily and regionally over the ensuing decades. More recently, Chris Britt and Ed St. Geme, former multi-unit Burger King franchisees and Stanford alumni who frequented the chain in college, came along and shook things up. In 2017, the pair acquired the company …

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Bill Earl Roof Preventative Maintenance quote

For retail and restaurant facility owners, a proactive roofing maintenance strategy is essential to prevent costly issues down the line, says Bill Earl, director of roofing operation at MaintenX. “You just spent $200,000 on a roof. Preventive maintenance is about protecting that investment,” he explains. Many roofing issues are not caused by material failures but by external factors like mishandling equipment or damage from storm debris. Earl emphasizes that routine maintenance can prevent small problems from escalating into major repairs. For restaurants, where foot traffic on roofs is common, damage …

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— By Amanda Anderson — Why you should proactively implement a pest prevention program. I don’t mean to be a pest, but do your facilities have a pest prevention program in place? Research has shown that preventative measures are crucial to keeping a safe and clean environment for both customers and employees, while cutting down on costs associated with pest treatments. Maintaining vigilant pest control programs remains crucial to keeping these unwelcome guests from creeping through the cracks and into your facility. Spotting a cockroach in the restroom should serve …

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— By Tim Conn — 8 tips to appeal to Gen Z and future franchisees. Franchising has long been a successful business model, offering entrepreneurs the opportunity to own a business with an established brand and built-in support system. As the economic landscape evolves, the demographic that franchise owners must appeal to is also shifting. Generation Z, those born between 1997 and 2012, is emerging as a powerful consumer group and a growing pool of future franchisees. It’s imperative that current franchise owners understand and adapt to the values, preferences …

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— By Greg Pittman — How exterior painting enhances curb appeal and draws in customers. The visual appeal of the outside of a business can play an integral role in attracting customers and ensuring its success. One of the most effective ways to enhance curb appeal that business owners tend to look is through exterior painting. Regardless of the type of business you’re running — whether a restaurant, retail store, medical facility, educational institute, fitness center or hotel — the building’s exterior is the first impression for the passersby. It …

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Tsanacas Colt Multiple Facilities quote from article

Running a retail or restaurant facility requires balancing costs, maintenance and operational uptime — a challenge that is further compounded when dealing with multiple stores. Facility owners and operators face the challenge of keeping their properties in top condition while managing expenses and minimizing disruptions to business. In the retail and restaurant industries, any downtime at all can be costly. A malfunctioning bathroom or a broken HVAC system can lead to customer dissatisfaction, lost revenue and temporary closures. Preventative maintenance and proactive scheduling can address these concerns by managing costs, staggering …

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— By Sharon Cho and Justin Shreiner — Selecting optimal water heating systems to meet the needs of full-service restaurants. Full-service restaurants are harsh environments for commercial water heaters. They operate for long hours, often from early morning to midnight, with continuous 140° hot water necessary for food prep, cooking and cleaning. This constant demand places a significant strain on water heating equipment and requires units that can withstand heavy use and provide consistent performance. For this reason, selecting the proper water heater is necessary to keep restaurants operational, remain …

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