Features

Streamlining Retail Projects

by Katie Lee September 12, 2025

— By Andrew Brister, AIA — How as-built consulting and technology drive faster, profitable store openings. Retailers managing large property portfolios face growing complexity — tight timelines, overlapping projects and pressure to hit grand opening dates. To stay ahead, many are embracing advanced as-built consulting powered by technologies like Building Information Modeling (BIM), laser scanning, mobile mapping and virtual tours. When integrated early in the pre-design and design phases, these tools help reduce uncertainty, align stakeholders and streamline execution. The result: faster, more efficient rollouts with fewer surprises. Managing Multiple …

September 12, 2025

Thomas Navarro Single Source Service Provider

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Self-Performing Providers Deliver Consistent, Reliable Service

by Sarah Daniels September 8, 2025

One of the biggest challenges that retailers and restaurants face is finding a reliable, single-source facility repair and maintenance partner who has the scope, expertise and capacity to maintain and repair operationally vital systems in multiple locations. When those store and restaurant operators have locations spread across states and regions with varying building, health, fire and safety codes, the difficulty is only compounded, says Thomas Navarro, vice president of business development for Colt Facility Maintenance. The Dallas-based repair and maintenance organization, also known as a self-performing provider, specializes in servicing …

September 8, 2025

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Vixxo Facility Solutions: Signature Vendor Spotlight

by Katie Lee September 3, 2025

— Interview with CJ Jernigan — R&R: Where are you based? How long have you been in business? CJ Jernigan: Vixxo Facility Solutions is headquartered in Scottsdale, Arizona, and has been in the FM industry since 1980 through the merger of several companies. Vixxo brings decades of expertise in delivering proactive, scalable solutions for multi-site facilities across North America. We help our clients spend less and stress less, one work order at a time. R&R: What is your name and title? Jernigan: I’m CJ Jernigan, president of Vixxo, with over …

September 3, 2025

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HOODZ International: Signature Vendor Spotlight

by Katie Lee August 27, 2025

— Interview with Nathan Willard — R&R: Where are you based and how long has the company been in business? Nathan Willard: HOODZ is based out of Ann Arbor, Michigan. We have been in business since 1972 and have provided franchising opportunities since 2009. R&R: What is your name and title, and how long have you been with the company? Willard: My name is Nathan Willard, and I have acted as president of HOODZ International since 2015. R&R: What trades/services do you offer retailers and restaurants? Willard: As the leading …

August 27, 2025

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Inside Bojangles’ Design Strategy

by Katie Lee August 21, 2025

— By Jim Cannon — Location design and its impact on operations, franchisee success and guest experience. Restaurant design plays a critical role in the success of any QSR brand. From streamlining operations and supporting menu execution to shaping the guest journey, every design decision has a direct impact on restaurant performance. At Bojangles, our approach to location design evolves as we continue to grow as a brand. And, with nearly five decades of experience behind us, evolving with changing consumer, operations, menu, financial and technology trends is something Bojangles …

August 21, 2025

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Cutting Cooler Costs

by Katie Lee August 13, 2025

— By Steve Benes — Designing a smarter barrier strategy for your walk-in cooler with air curtains. Walk-in coolers are critical for restaurants and cafeterias to store perishable goods, but they also contribute significantly to energy consumption. To maintain consistent low temperatures, walk-in coolers run continuously with little to no relief. Research from the National Renewable Energy Laboratory (NREL) suggests that refrigeration accounts for about 20% of the total energy use in restaurants, making it a major driver of utility costs. Every time the cooler door is opened, warm air …

August 13, 2025

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Summer Sealcoating

by Katie Lee August 6, 2025

— By Sal Arena — Summer is an ideal time to renew your paved surfaces after the harsh freeze-thaw cycle of winter and even early spring. As temperatures rise and the days get longer, summer brings the perfect opportunity to take stock of your property’s exterior. One area that’s often overlooked until it’s too late? The pavement. After enduring winter’s freeze-thaw cycles, snow removal and salt exposure, asphalt surfaces can take a beating. This is why asphalt sealcoating should be at the top of your maintenance list right now. Sealcoating …

August 6, 2025

Justin Hicks roof walkpads MaintenX quote From article

Content Partner exterior services/landscaping facilities management Features HVAC/R kitchen exhaust/grease control MaintenX restaurants retailers roofing

The Other Overhead: Love Your Roof, Customers Will Thank You

by Sarah Daniels August 4, 2025

A roof is often out of sight and out of mind for business operators, but failure to regularly inspect the roof risks more than voiding the roofing manufacturer’s warranty. An undetected and unaddressed leak, loose debris or similar rooftop hazard can expose a restaurant or retail operation to water damage, wildlife infestations, electrical failures and even fires. That’s why Justin Hicks, senior roofing account manager at MaintenX, encourages clients to schedule regular inspections by one of the company’s roofing experts. MaintenX is a facility maintenance provider serving multisite retailers, restaurants …

August 4, 2025

facilities management Industry Voices vendors

The Gold Standard

by Katie Lee July 30, 2025

— By John Fairclough — Be the facility director great vendors want to work with. Great vendors don’t just want work. They want to do work that matters. They want to be appreciated, challenged and trusted. They want to be part of a team that delivers with pride. And the best ones? They have options. That’s why the facility director sets the tone, not just for internal teams but for every vendor interaction. Here’s a story about one world-class facility director — we’ll call her “Amy” — who brought out …

July 30, 2025

flooring/floor care Industry Voices vendors

Proactive Steps Forward

by Katie Lee July 23, 2025

— By Kevin Bourassa — Mitigating risk in retail & restaurant facilities. In the retail and restaurant industry, risk management is essential. From bustling kitchens to high-traffic customer areas, slips and falls pose a serious threat to both employees and guests. The right flooring can significantly reduce these risks, ensuring a safer environment while protecting your business from potential liabilities. Slips, trips and falls account for 30% of all reported injuries in North America and are the leading cause of workplace accidents in restaurants, hotels and public buildings, according to …

July 23, 2025

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