— By Jay Fiske — IoT & S3: How connected equipment improves restaurant safety, service and sustainability. Every restaurant facility manager is acutely aware of how critical their back-of-house equipment (cooking, refrigeration, HVAC, etc.) is as the lifeline of their operations. When these machines go down, or an issue arises, the result is often costly health or safety concerns that can force facility closures, negatively impact customer satisfaction, and harm brand perception. In addition, back-of-house equipment also drives the bulk of the very heavy energy use in restaurants — driving …
