Friday, May 9, 2025
Read the Magazine Subscribe

Product Spotlight

kitchen exhaust/grease controlNewspeopleProduct Spotlightrestaurantssoftware/technologyvendorswaste management/recycling

Restaurant Technologies Appoints Chief Financial Officer

by Katie Lee

Minneapolis — Restaurant Technologies has named Matthew Micowski as its newest chief financial officer (CFO), succeeding Bob Weil who has held the position since 2007 and has transitioned to a strategic advisor position within the organization.  Micowski brings over two decades of strategic financial leadership across the technology and healthcare industries, most recently serving as the senior vice president and CFO at NAMSA since 2021. “Matthew’s record of successfully accelerating growth, driving operational transformation and proactively setting companies up for future success made him stand out in a highly competitive …

Continue Reading
0 FacebookTwitterPinterestEmail
NewsProduct Spotlightretailerssoftware/technologyvendors

Lowe’s Deploys First At-Scale AI Assistant for Retail Associates

by Katie Lee

Charlotte, N.C. — Lowe’s has launched Mylow Companion, an AI tool aimed at improving customer service and speeding associate onboarding. Purpose-built for associate sales floor devices, the app provides fast access to product details, project advice and inventory information. The launch to all associates across Lowe’s more than 1,700 stores marks the first time a retailer has successfully implemented this kind of technology at scale. Associate expertise is uniquely valuable for home improvement retailers, as customers ask daily about a variety of complex projects and thousands of different products. Mylow …

Continue Reading
0 FacebookTwitterPinterestEmail
NewsProduct Spotlightrestaurantssoftware/technologyvendors

Toast Launches AI-Powered Intelligence for Restaurants

by Katie Lee

Boston — Toast has introduced ToastIQ, an intelligence engine delivering timely prompts, personalized recommendations and automated workflows designed to transform daily restaurant operations. Built natively into Toast’s end-to-end platform, ToastIQ draws on insights from millions of transactions and interactions across 130,000+ locations and fuses Toast’s deep hospitality expertise and integrated platform with AI, historical patterns and proprietary insights. As it evolves, ToastIQ will enable every role — from server to general manager to chef — to operate faster, smarter and more efficiently. Key features include: For servers: • Menu Upsells: …

Continue Reading
0 FacebookTwitterPinterestEmail
HVAC/RIndustry VoicesProduct Spotlightretailerssoftware/technologysupply chainvendors

Storage of the Future

by Katie Lee

— By Dana Krug — The future of retail: technology-forward, customer-centric and efficient. For years, consumer behavior has been the driving force behind the rapid growth of omnichannel retail. Today, this trend has become more pronounced than ever, with 73% of shoppers regularly engaging with multiple channels throughout their buying journey. The pandemic further accelerated this shift, making curbside pickup and other omnichannel conveniences a standard expectation rather than a luxury. Now, the future of retail is being shaped by the evolving preferences of Gen Z and millennial shoppers, who …

Continue Reading
0 FacebookTwitterPinterestEmail
facilities managementNewsProduct Spotlightsoftware/technologyvendors

ServiceChannel Launches New Partner Ecosystem for the FM Industry

by Katie Lee

Greenville, S.C. — ServiceChannel, a leading platform for the procurement and delivery of facilities services, has introduced a new online ecosystem that offers multi-site customers and service providers access to a network of facilities management tools, services and solution providers. The ServiceChannel Partner Ecosystem contains a vetted directory of the company’s strategic partners and their offerings. Current members of the ecosystem include partners in key areas such as remote monitoring (IoT), field service management, asset collection, facilities management consulting, payment solutions and technology implementation. “We’re deeply committed to investing in …

Continue Reading
0 FacebookTwitterPinterestEmail
construction and designIndustry Voicesjan/sanProduct Spotlightremodelsrestroom cleaningsoftware/technologyvendors

Rest & Recharge

by Katie Lee

— By Cassie Keeler — Case study: How The Battery Atlanta™ renovated its restrooms to be more durable and well-functioning. The Battery Atlanta™ is a bustling and unprecedented entertainment experience situated alongside Truist Park — a haven for baseball fans. Spanning 2.25 million square feet, The Battery Atlanta combines numerous restaurants, stores, parks and entertainment venues and is open to the public 365 days a year, not just on game days. The Challenge The design team was tasked with transforming a parking manager’s office and two unisex restrooms into a …

Continue Reading
0 FacebookTwitterPinterestEmail
NewsProduct Spotlightretailerssoftware/technologyvendors

Prime Markets Brings Simbe’s Inventory Robot to Stores in Saudi Arabia

by Katie Lee

San Francisco — Simbe has partnered with Universal Cold Store (Prime Markets), a leading grocery retail chain in Saudi Arabia, with the introduction of its autonomous robot, Tally. This first-of-its-kind implementation in the Kingdom of Saudi Arabia is expected to enhance inventory management, improve pricing accuracy and elevate the customer experience across select Prime Markets locations, establishing them as pioneers in retail technology adoption within the region. Traditionally, store teams spend up to 30 hours per week manually taking inventory, a tedious task that’s inherently prone to human error. Recent …

Continue Reading
0 FacebookTwitterPinterestEmail
NewsProduct Spotlightrestaurantssoftware/technologyvendors

Presto Expands Voice AI-Powered Drive-Thru Solutions at Wienerschnitzel

by Katie Lee

San Mateo, Calif. — Presto Phoenix, Inc., a leading provider of AI-driven solutions for the quick-service restaurant (QSR) industry, has expanded a partnership with Galardi Group, the parent company of Wienerschnitzel, to deploy its cutting-edge Voice AI ordering technology across the chain’s drive-thru locations. The Galardi Group now has 35 locations operating with Presto’s Voice AI in the drive-thru. The company has already enrolled over 50 locations, with rapid 2025 expansion plans for Wienerschnitzel’s nationwide network of over 350 corporate and franchise drive-thru locations. “We’re thrilled to expand our partnership …

Continue Reading
0 FacebookTwitterPinterestEmail
kitchen equipmentNewsProduct Spotlightrestaurantssoftware/technologyvendors

Golden Corral Teams Up with Qu to Reinvent Buffet Operations

by Katie Lee

Arlington, Va. — Golden Corral®, the nation’s largest buffet restaurant chain, is evolving beyond its in-store dining roots with a full-scale technology transformation. Partnering with Qu, Golden Corral has launched an advanced cloud-based platform that modernizes operations, expands digital ordering and sets the stage for long term growth. Founded in 1973, Golden Corral Corporation and its franchisees operate 351 locations across 39 states and Puerto Rico, serving all-you-can-eat buffet meals. The Golden Corral system has achieved a 31% increase in Average Unit Volume (AUV) since 2019 — making it arguably …

Continue Reading
0 FacebookTwitterPinterestEmail
construction and designexterior services/landscapingIndustry Voiceslightingparking lotsProduct Spotlightsecurity/loss preventionsignagesoftware/technologyvendors

Eyes in the Sky

by Katie Lee

— By Ron Harwood — The future of outdoor media systems and the capability of wireless controls and data collection. The police and fire chiefs run the public safety areas along with road commissioners who try to give their officers fast access to information. Environmental planners and water resource commissioners deal with water, earth and air quality and are always in need of much more data to monitor and control their systems. Public lighting is concerned with keeping the lights on, paying for energy and maintaining vast amounts of equipment. …

Continue Reading
0 FacebookTwitterPinterestEmail
Newer Posts
Older Posts