Product Spotlight

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Toast Survey: How U.S. Restaurants are Handling Inflation, Labor, AI & Revenue Growth

by Katie Lee

Boston — Toast has released its 2026 Voice of the Restaurant Industry Survey. Each year, Toast polls hundreds of restaurant operators to get a pulse check on the industry. How are restaurants faring in 2026? What are the biggest pain points? Where do they see opportunity, and how has that changed since last year? What was clear from its 2026 survey — which took place from April 3, 2026, to April 20, 2026 — of 676 restaurant operators and decision-makers is that restaurants are durable, and they’re doubling down on …

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Chicago Faucets: Signature Vendor Spotlight

by Katie Lee

— Interview with Nathan Klein — R&R: Where are you based, and how long has the company been in business? Nathan Klein: Chicago Faucets is based in Des Plaines, Illinois, and my home office is Columbus, Ohio. We have been in business since 1901; we have built a reputation for manufacturing durable, high-performance commercial faucets designed for demanding commercial environments. R&R: What is your title? How long have you been with the company? Klein: I am the business development manager for Chicago Faucets. I am responsible for driving new partnerships …

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Little Caesars Teams Up with Coco Robotics to Power Autonomous Pizza Deliveries

by Katie Lee

Los Angeles — Coco Robotics, a leader in autonomous delivery, has collaborated with Little Caesars, the third-largest pizza chain in the world, to bring autonomous robot deliveries to locations throughout Los Angeles, Chicago and Miami, with Little Caesars deliveries coming soon to Coco’s recently expanded operations in downtown San Jose, Calif. Coco’s robots are currently serving participating Little Caesars locations, marking the beginning of a broader rollout to bring autonomous delivery to more Little Caesars guests. Orders placed through participating Little Caesars locations on DoorDash and Uber Eats may be …

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Qu Appoints Founder of Brink POS as Chief Product & Technology Officer

by Katie Lee

Arlington, Va. — Restaurant technology is entering one of its most significant periods of transformation, as advances in artificial intelligence and edge technologies reshape how restaurants operate and serve guests. To help enterprise QSR and fast-casual brands navigate these technology shifts, Qu has appointed restaurant technology pioneer Paul Rubin as chief product & technology officer. Rubin brings more than 30 years of experience building and scaling restaurant technology platforms, including founding Brink POS, one of the industry’s first cloud-based point-of-sale systems, and helping guide product strategy at PAR Technology. At …

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Stop Flying Insects at the Door

by Katie Lee

— By Natalie Clarke — How air curtains deliver proactive, chemical-free pest control for retail and restaurant facilities. For facility managers in retail stores and restaurants, flying insect control is a constant operational challenge. A single open door can invite flies into food prep areas, dining spaces and checkout lines — creating sanitation risks, failed inspections, and negative customer experiences. The challenge is compounded by increasing pressure to reduce chemical use and adopt more environmentally responsible pest management strategies. Traditional tools like insect light traps and sprays still play a …

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SpotOn Opens Hawaiʻi Technology Showroom for Restaurant Operators

by Katie Lee

Honolulu — SpotOn, a leading restaurant technology and financial services company, has opened its new Hawaiʻi showroom. Located at KEAWE Retail in Our Kakaʻako, SpotOn’s dedicated showroom is designed for restaurant and hospitality operators to experience restaurant technology firsthand in a live and interactive environment, marking a major commitment to the state’s restaurant and hospitality community. Inspired by modern hospitality and technology experiences, the showroom was designed as a hands-on space where restaurant and bar owners, operators and managers can explore SpotOn’s technology in real world scenarios alongside SpotOn’s local …

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Menu Order AI Appoints Chief Operating Officer

by Katie Lee

Needham, Mass. — Menu Order AI has appointed Krishna Kumar as fractional chief operating officer (COO), strengthening the company’s leadership team as it expands its AI-powered platform for restaurants and consumers. He brings decades of experience leading artificial intelligence, software development, enterprise technology and global product initiatives. “Krishna’s operational expertise and deep understanding of artificial intelligence make him an invaluable addition to our leadership team,” says Melissa Butler, founder and CEO of Menu Order AI. “As we continue expanding our restaurant partnerships and consumer platform, his leadership will help accelerate …

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Badger Technologies Names Retail Industry Veteran as Next CEO

by Katie Lee

Nicholasville, Ky. — Badger Technologies, a product division of Jabil Inc., has appointed retail industry veteran John Gehre as chief executive officer. He brings more than 25 years of executive leadership experience spanning merchandising, inventory management, supply chain and store operations for top retailers, including Bass Pro Shops, Michaels, The Container Store and H-E-B. As CEO, Gehre will lead Badger Technologies’ next phase of growth, focused on accelerating innovation across the robotics and AI capabilities that power the company’s retail intelligence solutions, strengthening customer relationships and expanding adoption of its …

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Interface Systems Introduces Digital Keys to Simplify Access Control

by Katie Lee

St. Louis, Mo. — Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers and commercial businesses, has launched Digital Keys, a mobile credential solution for Digital Monitoring Products (DMP) access control systems. Digital Keys enables businesses to replace traditional cards, fobs and physical keys with secure mobile credentials stored directly in Apple Wallet and Google Wallet. Designed for retailers, quick-service restaurants and other distributed enterprises, Digital Keys simplifies access management by allowing administrators to issue, update, schedule and revoke employee, contractor and vendor …

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Hungry Howie’s Selects Restaurant365 as Back-Office Operations Platform

by Katie Lee

Irvine, Calif. — Restaurant365, a leading AI-powered restaurant management platform, has partnered with Hungry Howie’s Pizza, which has selected Restaurant365 as its back-office operations platform across all franchise locations. The partnership will standardize inventory management, scheduling, labor management and operational reporting across the Hungry Howie’s system, while all new franchisees entering the brand will also adopt Restaurant365’s accounting platform. By consolidating critical back-office functions into a single platform, Hungry Howie’s franchisees will gain real-time visibility into food costs, labor performance and store-level profitability while reducing manual processes and administrative complexity. …

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