vendors

— By Bob Zaprzal — The benefits of comprehensive pavement assessments. In retail and restaurants, a customer’s experience starts long before they enter the building and continues after they leave. Parking lots, sidewalks and other pavement features create critical first and last impressions. This article will explore ways in which to redefine pavement services through innovative, systematic property assessments. A tailored pavement maintenance plan not only protects your brand reputation but also enhances customer satisfaction, increases safety and saves money over time. Why Pavement Maintenance Matters Picture pulling into a …

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San Mateo, Calif. — Presto Phoenix, Inc., a leading provider of AI-driven solutions for the quick-service restaurant (QSR) industry, has expanded a partnership with Galardi Group, the parent company of Wienerschnitzel, to deploy its cutting-edge Voice AI ordering technology across the chain’s drive-thru locations. The Galardi Group now has 35 locations operating with Presto’s Voice AI in the drive-thru. The company has already enrolled over 50 locations, with rapid 2025 expansion plans for Wienerschnitzel’s nationwide network of over 350 corporate and franchise drive-thru locations. “We’re thrilled to expand our partnership …

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— By Jaime Tuinstra — How infrared heat can help fill your restaurant and breweries’ seats. As the days grow shorter and temperatures begin to drop, service or entertainment establishments that utilize outdoor seating areas face a challenge: How to keep guests comfortable and extend the outdoor dining season. Providing comfortable al fresco dining or social options, even when temperatures drop, can significantly boost revenue and customer satisfaction. Thus, in lieu of hoodies or jackets, when there’s a nip in the air, addressing comfort proactively is essential for customer satisfaction …

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— Interview with Carol L. Carey and Pamela M. Roberts — R&R: Where are you based, and how long has Superior been around? Carol Carey: Superior Facility Service Group, based in Kathleen, Georgia, is an 11-year-old family-owned company specializing in commercial maintenance and repair, bird control and prevention, and disaster restoration. We provide top-notch care for businesses of all sizes, ensuring accuracy, quick response times and unmatched value. Our mission is to enhance safety, efficiency and comfort in commercial properties. R&R:  An FM company co-owned by two women in an …

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Jersey City, N.J., and Athens, Ga. — Imperial Dade, a leading North American distributor of foodservice packaging supplies, industrial products and janitorial supplies, has acquired Athens Janitor Supply Company, Inc. and Chittom Industries, Inc. The transaction represents the 97th acquisition for Imperial Dade under the leadership of Robert and Jason Tillis, chairman and CEO of Imperial Dade, respectively. Financial terms of the private transaction were not disclosed. Athens Janitor Supply (AJS) was purchased in 1979 by Jim Chittom Sr. The company has three locations in Athens, Rome and Augusta, Ga. …

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Dallas — Bonchon, a global leader in Korean fried chicken, is marking a franchise milestone with its 150th U.S. location, which opened in February. The Jonesboro, Ark., location was Bonchon’s first restaurant in the state with additional Arkansas stores to open this year. Bonchon’s strong start to 2025 also involved entering new markets in Florida, Arkansas and Iowa. “This year is off to an exciting start with new store openings and franchise agreements, bringing Bonchon’s craveable Korean fried chicken to even more guests,” says Bonchon CEO Suzie Tsai. “We’re accelerating …

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West Concord, Mass. — Divert, Inc., a circular economy company on a mission to prevent food from being wasted, has appointed Brad Lukow to its executive leadership team as chief financial officer. Lukow brings more than 30 years of finance and capital markets experience, with the majority of his career focused on the consumer retail sector. David Eichinger, Divert’s CFO since 2022, will step away from the company to pursue other opportunities outside the business. “Brad’s proven leadership in finance, particularly in the retail industry, makes him an ideal fit …

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— By Thibaud Denolle — Unlocking retail efficiency with the rise of facial biometrics. Ordering your favorite meal at a fast food restaurant could soon be as effortless as unlocking your phone. With a quick scan of your face, you can skip the lines and get straight to enjoying your meal. This exciting new reality is powered by facial biometrics, a technology that’s set to transform the shopping experience. From speeding up checkouts to boosting customer loyalty, facial biometrics offers a world of possibilities for both consumers and retailers. This …

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— Interview With Chandra Balter — R&R: Where are you based and how long has the company been in business? Chandra Balter: Rubicon is headquartered in Atlanta, Georgia, and I’m personally based in Toms River, New Jersey. The company has been in business for 16 years. R&R: What is your name and title, and how long have you been with the company? Balter: I’m Chandra Balter, strategic account executive, and I have been with Rubicon for over 11 years. For most of that time, I served as a key account …

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Arlington, Va. — Golden Corral®, the nation’s largest buffet restaurant chain, is evolving beyond its in-store dining roots with a full-scale technology transformation. Partnering with Qu, Golden Corral has launched an advanced cloud-based platform that modernizes operations, expands digital ordering and sets the stage for long term growth. Founded in 1973, Golden Corral Corporation and its franchisees operate 351 locations across 39 states and Puerto Rico, serving all-you-can-eat buffet meals. The Golden Corral system has achieved a 31% increase in Average Unit Volume (AUV) since 2019 — making it arguably …

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