vendors

New Haven, Conn. — From its inception as a small iron shop to manufacturing the first metal basement door to worldwide expansion as the industry leader in specialty access products, BILCO’s first 100 years have demonstrated innovation and engineering excellence. As it enters its second century in business, the long term horizon for BILCO, based in New Haven, Conn., promises more of the same along with renewed emphasis on growth, modernization and expanded market presence. Quanex, a publicly traded manufacturing company serving OEMs in construction and other industries, acquired BILCO …

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New Hartford, N.Y. — Papa Johns has selected PAR POS™ and PAR OPS™ from PAR Technology Corporation to anchor its next-generation U.S. in-restaurant technology stack. The strategic partnership is a major milestone in Papa Johns’ multi-year effort to build a faster, more intelligent and connected restaurant and digital ordering experience for guests, operators and franchisees. “At Papa Johns, one of our strategic priorities is investing in and optimizing our technology to deliver a better experience,” says Kevin Vasconi, chief digital and technology officer, Papa Johns. “A key element of that …

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— By Alicia Chandler — How to get — and keep — a franchise loan. Equipment upgrades! Remodels! New store builds! Franchise owners need financing for many different reasons. Understanding what’s involved in obtaining a franchise loan can help make the process go more quickly and smoothly. Knowing how to stay in compliance with the loan’s covenants can help a borrower avoid penalties or technical defaults. Here’s a background on how to get and keep a franchise loan. Get the House in Order Many borrowers trip at the first hurdle …

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New York City — Olo Inc., a leading restaurant technology provider, has formed a strategic partnership with Zipline, the world’s most experienced and advanced autonomous delivery service, to integrate drone delivery capabilities into the Olo platform. Expected to launch in early 2026, the integration will enable restaurant brands using Olo Rails to offer Zipline’s autonomous drone delivery as a fulfillment option, streamlining operations while expanding their reach to serve more guests faster, more conveniently and more efficiently. Olo Rails consolidates orders from third-party marketplaces directly into restaurants’ point-of-sale systems and …

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— By Sarah Clifton — Why smart operators are switching from spreadsheets to vendor management systems. If you’re managing staffing vendors across multiple retail or restaurant locations, you know it can be challenging. The beginning of the week can start with a flood of emails from various agencies. Next, you’re dealing with conflicting invoices. By mid-week, you’re reconciling timesheets that don’t match. And by the end of the week, you’re trying to figure out why labor costs are over budget — again. Does this sound familiar? You’re not alone. Many …

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Arlington, Va. — Jack in the Box Inc. has completed a systemwide deployment of Qu’s unified commerce platform across its over 2,100 restaurants, marking one of the fastest full-scale POS transformations in the quick-service industry. The modernization comes at a critical inflection point for QSRs, as brands face cost pressures and legacy technology systems that can’t keep up with today’s demands. Jack in the Box is using this moment to reshape its future. Through its “Jack on Track” plan and shift to an asset-light model, the company is simplifying its …

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— By Jordan Munro — Flooring strategies for retail & restaurant facilities: balancing aesthetics, durability and long term ROI. In today’s retail and restaurant environments, flooring decisions are no longer purely aesthetic choices. Facility managers, operators and designers are increasingly aware that the surfaces beneath our feet play a critical role in shaping customer experiences, operational efficiency and long term financial outcomes. Whether it’s a boutique retailer, a bustling quick-service restaurant or a luxury dining establishment, flooring must withstand relentless foot traffic, align with evolving design trends and deliver measurable …

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Baltimore — Commercial refrigeration original equipment manufacturers (OEM) will now be able to utilize Danfoss’ Application Development Center (ADC) in Tallahassee, Fla., for their product testing needs. In December 2025, Danfoss opened an additional chamber in the ADC specifically for the testing of food retail and commercial refrigeration equipment utilizing A3, A2L or non-flammable refrigerants. With refrigerant and energy efficiency regulations necessitating product redesigns over the past few years, this new Danfoss testing facility will enable OEMs to get their products to market more quickly. Since its opening in 2017, …

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— By Chuck Stamm — Pavement thickness is the foundation of a long-lasting investment. For commercial property managers and facility directors, few investments impact curb appeal, safety and long term costs as much as your pavement. From parking lots to access roads, asphalt is the first impression your property makes — and one of the most expensive assets to repair or replace. One of the most important factors determining whether that investment lasts 5 years or 20 is pavement thickness. It’s not just a technical detail — it’s the foundation …

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— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …

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