vendors

The Silent Partner

by Katie Lee March 11, 2026

— By Corey Perez — Why the world’s biggest brands trust us with their voice. There is a singular, electric moment in the life of a commercial development project. It happens just as the sun begins to dip below the horizon, when the construction dust has settled and the final punch list is cleared. It is the moment the switch is flipped. Suddenly, a pylon ignites against the twilight. A channel letter set glows with a precise, brand-specific hue. In that instant, a building transforms into a destination. For the …

March 11, 2026

facilities management Industry Voices painting restaurants vendors

Fresh Perspective

by Katie Lee March 4, 2026

— By Rich Kilgannon — How retail and restaurant facility managers are leveraging tech-enabled painting partners to streamline projects and level up customer service. First impressions matter for restaurants and retail businesses. For restaurants, we know that customers eat with their eyes first. Before they ever see a plate of food, they will see the exterior of your building as they enter the restaurant. They will notice the entryway before speaking with the hostess. And they will take in the general atmosphere before they are ever seated. The same is …

March 4, 2026

construction and design News people roofing vendors

Duro-Last® Appoints Vice President of Commercial Excellence

by Katie Lee March 3, 2026

Saginaw, Mich. — Duro-Last, a member of the Amrize family of brands and a leading manufacturer of custom-fabricated single-ply roofing systems, has appointed Greg Hudson as vice president of commercial excellence, strengthening leadership across its commercial operations and reinforcing the brand’s commitment to sustainable growth. In this role, Hudson will lead commercial strategy and market initiatives across all Duro-Last brands: EXCEPTIONAL®Metals, Protect-All® Flooring, Plastatech® and TIP-TOP®Screw Manufacturing. Hudson brings more than 20 years of experience in the building design and construction industry, most recently serving in senior commercial leadership roles …

March 3, 2026

Industry Voices parking lots property management vendors

Crack Attack

by Katie Lee February 25, 2026

— By Charles Clevidence — Why asphalt crack sealing is the most cost-effective preventive maintenance strategy. Crack sealing is the process of applying a specialized rubberized sealant into cracks in asphalt pavement to prevent water, debris and chemicals from penetrating the surface and damaging the base and subbase layers. It serves as the pavement’s first line of defense against deterioration and can significantly extend the service life of the asphalt. This treatment is most effective when performed early — while cracks are still small, typically a quarter-inch and wider, and …

February 25, 2026

facilities management News restaurants software/technology vendors

Loman AI and SpotOn Team Up to Bring Voice AI to SpotOn POS Restaurants

by Katie Lee February 18, 2026

Austin, Texas — Loman AI, an industry-leading Voice AI phone answering platform for restaurants, has formed a new partnership with SpotOn, a leading restaurant technology company, that enables restaurants using SpotOn POS to deploy AI-powered phone automation across their operations. This integration transforms the phone from a chronic operational bottleneck into a scalable, always-on revenue channel for SpotOn users. Through this partnership, restaurants using SpotOn can now leverage Loman’s AI voice agent to automate inbound phone calls 24/7/365. Loman answers calls instantly, takes orders, books reservations, handles payment securely, answers …

February 18, 2026

construction and design energy management HVAC/R Industry Content Product Spotlight restaurants Vendor Spotlight vendors

Berner International: Signature Vendor Spotlight

by Katie Lee February 13, 2026

— Interview with Natalie Clarke — R&R: Where are you based and how long has the company been in business? Natalie Clarke: Headquarters is located in New Castle, Pennsylvania. We have been in business since 1956. R&R: What is your name and title, and how long have you been with the company? Clarke: Natalie Clarke, marketing manager, 1 year. R&R: What trades/services do you offer retailers and restaurants? Clarke: Berner manufactures high-performance air curtains for both front- and back-of-house applications. Our solutions support code compliance and cleanliness at service doors …

February 13, 2026

News Product Spotlight restaurants software/technology vendors

Five Guys Extends Partnership with SoundHound AI

by Katie Lee February 2, 2026

Santa Clara, Calif. — SoundHound AI, Inc., a global leader in voice and conversational AI, has expanded its relationship with Five Guys, one of the nation’s most iconic burger brands. The renewal highlights the strength of the collaboration, as SoundHound’s AI-powered ordering agents have already supported Five Guys in processing well over 1 million customer AI interactions to date. The fast-casual favorite and industry innovator already offers an AI-powered ordering experience across hundreds of locations and will be giving franchisees the option of offering them more through this agreement. Five …

February 2, 2026

construction and design News Product Spotlight vendors

BILCO Celebrates 100th Year in Business

by Katie Lee January 28, 2026

New Haven, Conn. — From its inception as a small iron shop to manufacturing the first metal basement door to worldwide expansion as the industry leader in specialty access products, BILCO’s first 100 years have demonstrated innovation and engineering excellence. As it enters its second century in business, the long term horizon for BILCO, based in New Haven, Conn., promises more of the same along with renewed emphasis on growth, modernization and expanded market presence. Quanex, a publicly traded manufacturing company serving OEMs in construction and other industries, acquired BILCO …

January 28, 2026

facilities management franchise development kitchen equipment News restaurants software/technology vendors

PAR Technology to Strengthen Operations Across 3,200 Papa Johns Restaurants in the U.S.

by Katie Lee January 23, 2026

New Hartford, N.Y. — Papa Johns has selected PAR POS™ and PAR OPS™ from PAR Technology Corporation to anchor its next-generation U.S. in-restaurant technology stack. The strategic partnership is a major milestone in Papa Johns’ multi-year effort to build a faster, more intelligent and connected restaurant and digital ordering experience for guests, operators and franchisees. “At Papa Johns, one of our strategic priorities is investing in and optimizing our technology to deliver a better experience,” says Kevin Vasconi, chief digital and technology officer, Papa Johns. “A key element of that …

January 23, 2026

franchise development Industry Voices restaurants vendors

Of Lenders & Loans

by Katie Lee January 21, 2026

— By Alicia Chandler — How to get — and keep — a franchise loan. Equipment upgrades! Remodels! New store builds! Franchise owners need financing for many different reasons. Understanding what’s involved in obtaining a franchise loan can help make the process go more quickly and smoothly. Knowing how to stay in compliance with the loan’s covenants can help a borrower avoid penalties or technical defaults. Here’s a background on how to get and keep a franchise loan. Get the House in Order Many borrowers trip at the first hurdle …

January 21, 2026

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