vendors

Berner International: Signature Vendor Spotlight

by Katie Lee February 13, 2026

— Interview with Natalie Clarke — R&R: Where are you based and how long has the company been in business? Natalie Clarke: Headquarters is located in New Castle, Pennsylvania. We have been in business since 1956. R&R: What is your name and title, and how long have you been with the company? Clarke: Natalie Clarke, marketing manager, 1 year. R&R: What trades/services do you offer retailers and restaurants? Clarke: Berner manufactures high-performance air curtains for both front- and back-of-house applications. Our solutions support code compliance and cleanliness at service doors …

February 13, 2026

News Product Spotlight restaurants software/technology vendors

Five Guys Extends Partnership with SoundHound AI

by Katie Lee February 2, 2026

Santa Clara, Calif. — SoundHound AI, Inc., a global leader in voice and conversational AI, has expanded its relationship with Five Guys, one of the nation’s most iconic burger brands. The renewal highlights the strength of the collaboration, as SoundHound’s AI-powered ordering agents have already supported Five Guys in processing well over 1 million customer AI interactions to date. The fast-casual favorite and industry innovator already offers an AI-powered ordering experience across hundreds of locations and will be giving franchisees the option of offering them more through this agreement. Five …

February 2, 2026

construction and design News Product Spotlight vendors

BILCO Celebrates 100th Year in Business

by Katie Lee January 28, 2026

New Haven, Conn. — From its inception as a small iron shop to manufacturing the first metal basement door to worldwide expansion as the industry leader in specialty access products, BILCO’s first 100 years have demonstrated innovation and engineering excellence. As it enters its second century in business, the long term horizon for BILCO, based in New Haven, Conn., promises more of the same along with renewed emphasis on growth, modernization and expanded market presence. Quanex, a publicly traded manufacturing company serving OEMs in construction and other industries, acquired BILCO …

January 28, 2026

facilities management franchise development kitchen equipment News restaurants software/technology vendors

PAR Technology to Strengthen Operations Across 3,200 Papa Johns Restaurants in the U.S.

by Katie Lee January 23, 2026

New Hartford, N.Y. — Papa Johns has selected PAR POS™ and PAR OPS™ from PAR Technology Corporation to anchor its next-generation U.S. in-restaurant technology stack. The strategic partnership is a major milestone in Papa Johns’ multi-year effort to build a faster, more intelligent and connected restaurant and digital ordering experience for guests, operators and franchisees. “At Papa Johns, one of our strategic priorities is investing in and optimizing our technology to deliver a better experience,” says Kevin Vasconi, chief digital and technology officer, Papa Johns. “A key element of that …

January 23, 2026

franchise development Industry Voices restaurants vendors

Of Lenders & Loans

by Katie Lee January 21, 2026

— By Alicia Chandler — How to get — and keep — a franchise loan. Equipment upgrades! Remodels! New store builds! Franchise owners need financing for many different reasons. Understanding what’s involved in obtaining a franchise loan can help make the process go more quickly and smoothly. Knowing how to stay in compliance with the loan’s covenants can help a borrower avoid penalties or technical defaults. Here’s a background on how to get and keep a franchise loan. Get the House in Order Many borrowers trip at the first hurdle …

January 21, 2026

News Product Spotlight restaurants software/technology vendors

Olo Partners with Zipline to Bring Autonomous Drone Delivery to Restaurants

by Katie Lee January 15, 2026

New York City — Olo Inc., a leading restaurant technology provider, has formed a strategic partnership with Zipline, the world’s most experienced and advanced autonomous delivery service, to integrate drone delivery capabilities into the Olo platform. Expected to launch in early 2026, the integration will enable restaurant brands using Olo Rails to offer Zipline’s autonomous drone delivery as a fulfillment option, streamlining operations while expanding their reach to serve more guests faster, more conveniently and more efficiently. Olo Rails consolidates orders from third-party marketplaces directly into restaurants’ point-of-sale systems and …

January 15, 2026

Industry Voices software/technology vendors

Make the Switch

by Katie Lee January 14, 2026

— By Sarah Clifton — Why smart operators are switching from spreadsheets to vendor management systems. If you’re managing staffing vendors across multiple retail or restaurant locations, you know it can be challenging. The beginning of the week can start with a flood of emails from various agencies. Next, you’re dealing with conflicting invoices. By mid-week, you’re reconciling timesheets that don’t match. And by the end of the week, you’re trying to figure out why labor costs are over budget — again. Does this sound familiar? You’re not alone. Many …

January 14, 2026

kitchen equipment News restaurants software/technology vendors

Jack in the Box Completes Rollout of Qu to Over 2,100 Restaurants

by Katie Lee January 8, 2026

Arlington, Va. — Jack in the Box Inc. has completed a systemwide deployment of Qu’s unified commerce platform across its over 2,100 restaurants, marking one of the fastest full-scale POS transformations in the quick-service industry. The modernization comes at a critical inflection point for QSRs, as brands face cost pressures and legacy technology systems that can’t keep up with today’s demands. Jack in the Box is using this moment to reshape its future. Through its “Jack on Track” plan and shift to an asset-light model, the company is simplifying its …

January 8, 2026

construction and design flooring/floor care Industry Voices vendors

Flooring For The Future

by Katie Lee January 7, 2026

— By Jordan Munro — Flooring strategies for retail & restaurant facilities: balancing aesthetics, durability and long term ROI. In today’s retail and restaurant environments, flooring decisions are no longer purely aesthetic choices. Facility managers, operators and designers are increasingly aware that the surfaces beneath our feet play a critical role in shaping customer experiences, operational efficiency and long term financial outcomes. Whether it’s a boutique retailer, a bustling quick-service restaurant or a luxury dining establishment, flooring must withstand relentless foot traffic, align with evolving design trends and deliver measurable …

January 7, 2026

energy management green news HVAC/R News vendors

Danfoss Climate Solutions Opens Commercial Refrigeration Testing Lab

by Katie Lee January 5, 2026

Baltimore — Commercial refrigeration original equipment manufacturers (OEM) will now be able to utilize Danfoss’ Application Development Center (ADC) in Tallahassee, Fla., for their product testing needs. In December 2025, Danfoss opened an additional chamber in the ADC specifically for the testing of food retail and commercial refrigeration equipment utilizing A3, A2L or non-flammable refrigerants. With refrigerant and energy efficiency regulations necessitating product redesigns over the past few years, this new Danfoss testing facility will enable OEMs to get their products to market more quickly. Since its opening in 2017, …

January 5, 2026

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