Keeping Up With Kohl’s

— By Katie Lee —   Kohl’s expands with smaller-format stores, including Sephora in-store shops; launches new digital conveniences; and reduces its environmental impact.     Kohl’s is going big …by strategically going small. While some traditional discount department stores

At Your Service

— Interview with Jeff Crivello — Famous Dave’s expands its first line-service model and even adds a drive-thru as it grows through ghost kitchens, virtual brands, dual concepts, and strategic acquisitions of complementary brands.   Nearly 30 years after the

Power Play

— By Katie Lee —   Powering through the pandemic, Batteries Plus continues to see a boost in business through multi-unit franchising.     It goes without saying just how challenging the past 18 months have been for retailers, but

Edible + Adaptable

— Interview with Patricia Perry, Vice President, Franchise Development, Edible — Edible was ready when the pandemic hit.   When the pandemic hit, Edible was ready. It already had a dedicated delivery model, made possible by a robust fleet of