— By Bob Zaprzal — The benefits of comprehensive pavement assessments. In retail and restaurants, a customer’s experience starts long before they enter the building and continues after they leave. Parking lots, sidewalks and other pavement features create critical first and last impressions. This article will explore ways in which to redefine pavement services through innovative, systematic property assessments. A tailored pavement maintenance plan not only protects your brand reputation but also enhances customer satisfaction, increases safety and saves money over time. Why Pavement Maintenance Matters Picture pulling into a …
exterior services/landscaping
Superior Facility Service Group: Signature Vendor Spotlight
— Interview with Carol L. Carey and Pamela M. Roberts — R&R: Where are you based, and how long has Superior been around? Carol Carey: Superior Facility Service Group, based in Kathleen, Georgia, is an 11-year-old family-owned company specializing in commercial maintenance and repair, bird control and prevention, and disaster restoration. We provide top-notch care for businesses of all sizes, ensuring accuracy, quick response times and unmatched value. Our mission is to enhance safety, efficiency and comfort in commercial properties. R&R: An FM company co-owned by two women in an …
Eyes in the Sky
— By Ron Harwood — The future of outdoor media systems and the capability of wireless controls and data collection. The police and fire chiefs run the public safety areas along with road commissioners who try to give their officers fast access to information. Environmental planners and water resource commissioners deal with water, earth and air quality and are always in need of much more data to monitor and control their systems. Public lighting is concerned with keeping the lights on, paying for energy and maintaining vast amounts of equipment. …
— By Rich Kilgannon — How winterization and preventative maintenance can give restaurants the upper hand. When it comes to dining experiences, people eat with their eyes. Studies have shown that the way food looks can alter the diner’s perception of its taste and flavor. But it’s not just the look of the food, it’s the look of the place. We all have our own stories about visiting one of our favorite restaurants and thinking the food might still taste OK, but the stale look on the outside and in …
— By Sarah J. Carter — Colder weather is the time to plan for the return of migrating birds next spring. [EDITOR’S NOTE: This article originally appeared in the November 2024 magazine issue.] The seasons have changed, the autumn foliage is starting to brown and crisp early mornings greet you as you walk out the door. Every year, with the change of seasons, we make little adjustments, switching from iced coffee to a warm cup of cocoa, exchanging T-shirts for sweaters and jackets. Just as we make these minor changes …
— By Jenn Poultney — Best practices for stopping roof leaks before they start. An ounce of prevention is worth a pound of cure and that couldn’t be truer when it comes to managing facilities, especially on the roof. Keeping up with preventive maintenance and performing routine inspections can significantly reduce roof leaks and improve the health and longevity of a roof. Most roof warranties require scheduled maintenance or housekeeping to keep the warranty in good standing. Neglecting these activities or not properly documenting these activities can void a roof’s …
Holiday Prep for Retail Success: Why Maintenance Matters Before the Holidays
The holiday season can present an existential challenge for retailers, testing the skills and endurance of marketing and sales teams in a six-week race to reach revenue targets by the end of the year. It is not a time to inconvenience customers and staff with building maintenance or repairs. “There’s a reason they call it Black Friday,” says Bill Schaphorst, vice president of business development at MaintenX, a commercial facility maintenance and repair company. “Because of the surge in traffic and sales on the fourth Friday in November, that typically …
Corte Madera, Calif. — RH has opened RH Raleigh, The Gallery at North Hills, an immersive retail experience in Raleigh, N.C., integrating luxury home furnishings collections from RH Interiors, Contemporary, Modern and Outdoor with rare art, antiques and artifacts from across the globe. RH Raleigh also features a dramatic, glass-encased rooftop restaurant. “We believe great architecture amplifies and renders our product and brand more valuable,” says Gary Friedman, RH chairman & chief executive officer. “We either find great historical architecture and re-adapt it, or we build it. RH Raleigh is …
Protect Your Retail Space from Car Damage
By the time you finish reading this article, somewhere in the United States, a car will have run over the curb of a busy road, crossed the sidewalk and crashed into a retail space. “There’s not a doubt in my mind that somebody is driving into a storefront right now,” says Jessica Suazo, regional service manager for Colt Facility Maintenance, based in Dallas. Suazo’s company specializes in systems of bollards that protect buildings from these collisions. Also, for buildings not properly protected from collisions, companies like Colt provide emergency services. …
— By David Shove-Brown, Robert Ervin & Katy Curtis — Expert strategies for aesthetic, functional and sustainable spaces. In recent years, there has been a noticeable shift in dining preferences, with more people gravitating toward outdoor environments rather than traditional indoor atmospheres, largely influenced by the pandemic even years later. This is evident across various settings, from bustling sidewalk cafes to outdoor-themed restaurants and even rooftop gardens and bars. Designing outdoor dining spaces has evolved into an art form that balances aesthetics, functionality and a strong connection with one’s surroundings. …