— By Tony Atti, Ph.D. — How omnichannel can unlock and accelerate growth in the grocery sector — and can save retailers billions of dollars. In recent years, the promise of omnichannel for grocers loomed on the horizon — a concept that felt like a future problem, not necessarily a problem that demanded immediate attention. The pandemic changed all of that and forced the need for a functioning omnichannel front and center, placing that need squarely on the shoulders of logistics managers. Major grocers answered. In fact, online grocery orders …
