Running a retail or restaurant facility requires balancing costs, maintenance and operational uptime — a challenge that is further compounded when dealing with multiple stores. Facility owners and operators face the challenge of keeping their properties in top condition while managing expenses and minimizing disruptions to business. In the retail and restaurant industries, any downtime at all can be costly. A malfunctioning bathroom or a broken HVAC system can lead to customer dissatisfaction, lost revenue and temporary closures. Preventative maintenance and proactive scheduling can address these concerns by managing costs, staggering …
plumbing
— By Sharon Cho and Justin Shreiner — Selecting optimal water heating systems to meet the needs of full-service restaurants. Full-service restaurants are harsh environments for commercial water heaters. They operate for long hours, often from early morning to midnight, with continuous 140° hot water necessary for food prep, cooking and cleaning. This constant demand places a significant strain on water heating equipment and requires units that can withstand heavy use and provide consistent performance. For this reason, selecting the proper water heater is necessary to keep restaurants operational, remain …
Eatontown, N.J. — New Jersey-based HVAC, electrical and plumbing services provider Total Comfort Group (TCG) has completed three new hires at the executive level. Jana Coyle, Christopher Soto and Timothy Bruton have joined the company as senior business development manager, northeast service manager and manager of strategic partnerships, respectively. Coyle’s tenure in the industry includes experience in facility maintenance, construction and remodeling services, with business-to-business (B2B) sales experience in Fortune 500 companies. Soto, overseeing comprehensive operations throughout the Northeast region in his new role, will focus on responsive service, streamlined maintenance …
Keep Facility Maintenance on Track
Business owners have a lot on their plate; it’s a full-time job to survive in the ultra-competitive fields of restaurants and retail. In this challenging environment, facilities management often takes a back seat. Yet, diligent maintenance not only showcases a business’s care for its premises but also fosters opportunities for success by attracting clientele. Plus, a proactive maintenance strategy can identify necessary repairs long before they escalate into significant issues. A clean, well-maintained facility can bring customers to a store or restaurant, says MaryAnn Velez, a sales executive at Colt …
Find the Right Maintenance Model for Your Business
Physical maintenance in the retail industry is as unavoidable as taxes and sometimes as expensive. To keep net operating income (NOI) and uptime as high as possible, building owners, operations groups and retail tenants need optimum strategies to ensure work happens when needed. For many, having a self-performing third-party maintenance partner — one with the in-house resources to do the necessary work — is an efficient and economical move. There are two business rationales for continuous maintenance, which can include services like carpentry; plumbing; heating, ventilation and air conditioning (HVAC); …
Eatontown, N.J. — Total Comfort Group, a national industry leader in HVAC/R, electrical and plumbing systems, has promoted Christian Tunis to client success manager. In his new role, Tunis will leverage his extensive experience and expertise to drive exceptional client satisfaction and retention as the company continues to grow nationally. A valued employee since 2018, Tunis previously served as senior account manager. “We are thrilled to promote Christian Tunis to the role of client success manager,” says Daniel Eberenz, vice president of operations. “His proven track record of leadership and …
Slash Costs with Better Facility Maintenance
It’s another thing for restaurant operators to worry about: all the costs of doing business, including food, rent, labor and energy are increasing, according to the National Restaurant Association’s 2024 State of the Restaurant Industry survey, released in February. It’s bad news for any business operating on razor-thin margins. Restaurant operators complain that they have little control over food and rent costs, while the need to remain competitive often blocks operators from making cuts in staffing and food. The situation forces restaurant owners, and other businesses such as retail, to …
Colt Facility Maintenance: Signature Vendor Spotlight
— Interview with Peter Tsanacas — R&R: Where are you based and how long has the company been in business? Peter Tsanacas: Colt Facility Maintenance is based out of Dallas but we also have offices in Houston and San Antonio as well as Oklahoma City and Denver. Colt FM has been in business for a year after acquiring another facility maintenance company’s assets. That company had been in business for over 40 years. The new ownership now has over 100 years of facility maintenance and repair experience. R&R: How long …
Brea, Calif. — CoolSys™, a market-leading nationwide provider of sustainable refrigeration, HVAC, energy and engineering solutions, has acquired Lima Company, a blended service provider of commercial and industrial HVAC, refrigeration, plumbing and energy services throughout eastern Pennsylvania, Delaware, Maryland and New Jersey. Through this acquisition, CoolSys expands its mission-critical offerings and strengthens its market presence in the Mid-Atlantic region. “We’re excited to have Lima Company join the CoolSys family of companies,” says Rick Frier, chairman and CEO interim at CoolSys. “A proven market leader, Lima Company and its management team …
— By Nelson Salas — Commercial vs. residential plumbing: A business owner’s guide to hiring the right professional. Nowadays, navigating the plumbing world has become increasingly easy. Referral sites such as Angie’s List, Craigslist, Offerup and Thumbtack create numerous opportunities to locate a plumber in your area. The issue isn’t finding a plumber more so than hiring the right plumber for the job. Here are a few things to consider to ensure you find the plumber that meets your commercial needs. Don’t Assume Every Plumber is Equal Residential plumbers …