Running a retail or restaurant facility requires balancing costs, maintenance and operational uptime — a challenge that is further compounded when dealing with multiple stores. Facility owners and operators face the challenge of keeping their properties in top condition while managing expenses and minimizing disruptions to business. In the retail and restaurant industries, any downtime at all can be costly. A malfunctioning bathroom or a broken HVAC system can lead to customer dissatisfaction, lost revenue and temporary closures. Preventative maintenance and proactive scheduling can address these concerns by managing costs, staggering …
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Prep Now for HVAC Manufacturer Backlogs, Service Delays in 2025
An approaching shift in refrigerants for heat pumps and air-conditioning systems will have far-reaching implications for restaurant and retail operators, potentially delaying the availability of new equipment, replacement parts and access to the service providers needed to install or repair them. “In the months before a rule change like this, everybody starts to scramble to get ready,” says John Brightwell, regional project manager at facilities repair service provider MaintenX. “We’ve budgeted for this and have adjusted our equipment, tools and training to install and service the new systems; but if …
Retailer Disaster Planning Speeds Timeline to Restored Operations
The increasing frequency and intensity of natural disasters pose a growing threat to many restaurants and retailers. All too often, unprepared businesses struggle to contend with property damage, power interruptions and repair delays that can plague communities for months in the wake of a catastrophic wildfire or storm. “Businesses that have stores operating in hurricane-prone areas like Florida or other regions threatened by natural disasters need to have a plan in place, with committed assets or a vendor to support them in an emergency,” says Bill Schaphorst, vice president of …
Checklist for 2024 Hurricane Preparation
People and businesses across the United States are bracing for what could be the most active hurricane season on record. Forecasts predict that the 2024 Atlantic hurricane season alone is predicted to have five major hurricanes — those of Category 3 or greater, with sustained winds of at least 111 miles per hour. Compare this to 2023, when there were only three major hurricanes in the United States. The potential for storm damage to homes and businesses is greater in 2024’s especially active hurricane season. “While the development of technology …
Keep Facility Maintenance on Track
Business owners have a lot on their plate; it’s a full-time job to survive in the ultra-competitive fields of restaurants and retail. In this challenging environment, facilities management often takes a back seat. Yet, diligent maintenance not only showcases a business’s care for its premises but also fosters opportunities for success by attracting clientele. Plus, a proactive maintenance strategy can identify necessary repairs long before they escalate into significant issues. A clean, well-maintained facility can bring customers to a store or restaurant, says MaryAnn Velez, a sales executive at Colt …
Find the Right Maintenance Model for Your Business
Physical maintenance in the retail industry is as unavoidable as taxes and sometimes as expensive. To keep net operating income (NOI) and uptime as high as possible, building owners, operations groups and retail tenants need optimum strategies to ensure work happens when needed. For many, having a self-performing third-party maintenance partner — one with the in-house resources to do the necessary work — is an efficient and economical move. There are two business rationales for continuous maintenance, which can include services like carpentry; plumbing; heating, ventilation and air conditioning (HVAC); …
Slash Costs with Better Facility Maintenance
It’s another thing for restaurant operators to worry about: all the costs of doing business, including food, rent, labor and energy are increasing, according to the National Restaurant Association’s 2024 State of the Restaurant Industry survey, released in February. It’s bad news for any business operating on razor-thin margins. Restaurant operators complain that they have little control over food and rent costs, while the need to remain competitive often blocks operators from making cuts in staffing and food. The situation forces restaurant owners, and other businesses such as retail, to …
Colt Facility Maintenance: Signature Vendor Spotlight
— Interview with Peter Tsanacas — R&R: Where are you based and how long has the company been in business? Peter Tsanacas: Colt Facility Maintenance is based out of Dallas but we also have offices in Houston and San Antonio as well as Oklahoma City and Denver. Colt FM has been in business for a year after acquiring another facility maintenance company’s assets. That company had been in business for over 40 years. The new ownership now has over 100 years of facility maintenance and repair experience. R&R: How long …
How to Prepare for the Inevitable Refresh or Remodel
It’s going to happen, and any quick-service restaurant (QSR) owner-operator knows it. Sometime not too far in the future, they’ll need a refresh or remodel of their properties. There’s no getting out of it. Here are some hints from two project managers from MaintenX, a provider of HVAC&R, plumbing, electrical, roofing, construction and general contracting for multisite retailers, restaurants, healthcare, multifamily and other industries. They cover key topics like assembling the correct refresh or remodel team, managing the process and keeping projects on track in the face of potential delays, with a …
Harrison Contracting: Signature Vendor Spotlight
— Interview with Sean Gillespie — R&R: Where are you based and how long has the company been in business? Sean Gillespie: Our headquarters is located about 30 miles west of Atlanta in Villa Rica, Georgia. We also have locations/operations in Tampa, Destin and Orlando, Florida; Savannah, Georgia; Dallas/Fort Worth; and Nashville, Tennessee. Harrison Contracting Company, Inc. (HCC) has been in business since 1995. R&R: How long have you been with the company? Gillespie: Since 2018. R&R: What services do you offer retailers and restaurants? Gillespie: We predominantly provide commercial …