Features

Retailer Disaster Planning Speeds Timeline to Restored Operations

by Sarah Daniels August 21, 2024

The increasing frequency and intensity of natural disasters pose a growing threat to many restaurants and retailers. All too often, unprepared businesses struggle to contend with property damage, power interruptions and repair delays that can plague communities for months in the wake of a catastrophic wildfire or storm. “Businesses that have stores operating in hurricane-prone areas like Florida or other regions threatened by natural disasters need to have a plan in place, with committed assets or a vendor to support them in an emergency,” says Bill Schaphorst, vice president of …

August 21, 2024

Industry Voices Product Spotlight restaurants software/technology vendors

Enhanced Experience

by Katie Lee August 15, 2024

— By Savneet Singh — How cutting-edge tech helped Hooters of America upgrade its dining experience. Americans love experiences, with the majority (61%) of Gen Z and Millenials choosing to invest in them, according to Experian, over retirement savings. And with all the money they’re spending, they anticipate outstanding outcomes — especially when it comes to dining. Competition in this sector is fierce, with seemingly endless options for the 9 in 10 customers who enjoy going out to eat, per a February 2024 report by the National Restaurant Association. The …

August 15, 2024

Industry Voices painting parking lots property management vendors

Changing Your Stripes

by Katie Lee August 14, 2024

— By Jack Child — How to choose a contractor for your parking lot striping project. Your parking lot is your welcome mat for your business. Maybe the lines are getting pretty faded. Or, maybe you’ve been tagged with a violation from the city or Fire Marshal for a code violation for improper or inadequate pavement markings. Poor or improper markings are a legal liability that should not be overlooked. It’s time to get new paint on the ground. Who do you call? The following is for those who really …

August 14, 2024

Industry Voices kitchen equipment property management restaurants software/technology vendors

Analyzing Your Assets

by Katie Lee August 8, 2024

— By Lindsey Walker — Why asset tracking software is good for your restaurant business. Operating a foodservice or restaurant business involves managing various appliances, each essential for daily tasks like cooking and refrigeration. Integrating these appliances into a system that gathers data for decision-making can be time-consuming. The Internet of Things (IoT) offers a solution by utilizing appliance data to optimize property management and enhance business performance with real-time insights. From ensuring customer satisfaction to maintaining quality standards, running a restaurant or café requires careful attention to detail to …

August 8, 2024

energy management facilities management green news Industry Voices retailers software/technology vendors waste management/recycling

Sustainable Retail

by Katie Lee July 30, 2024

— By Andy Anderson — The business case for prioritizing environmental responsibility. While the retail industry plays an indispensable role in our society, bringing valuable — and often essential — products and services to consumers, and serving as a major source of employment and economic growth, it also takes a significant toll on the environment. In fact, the industry accounts for roughly 25% of global emissions, with much of these emissions occurring in the retail value chain. From the energy-intensive demands of brick-and-mortar stores to the packaging and transportation waste …

July 30, 2024

green news Industry Voices kitchen exhaust/grease control restaurants waste management/recycling

Clear Path Forward

by Katie Lee July 25, 2024

— By Jeff Kiesel — Serving up fresh, automated oil solutions to replace stale, deep-fried thinking. Oil management has historically been a struggle for restaurants and commercial kitchens. While oil plays a crucial role in food preparation, traditional oil handling can result in unsafe and dirty kitchens, frustrated staff, lower food quality and unnecessary waste. Now, new automated cooking oil management tools are allowing restaurants to embrace digital transformation and provide improved control of kitchen chaos. For those who get JIBs (joint interest billing) of oil delivered and grease removal …

July 25, 2024

Industry Voices kitchen equipment restaurants software/technology vendors

Sustainable Equipment Ecosystem

by Katie Lee July 3, 2024

— By Jay Fiske — IoT & S3: How connected equipment improves restaurant safety, service and sustainability. Every restaurant facility manager is acutely aware of how critical their back-of-house equipment (cooking, refrigeration, HVAC, etc.) is as the lifeline of their operations. When these machines go down, or an issue arises, the result is often costly health or safety concerns that can force facility closures, negatively impact customer satisfaction, and harm brand perception. In addition, back-of-house equipment also drives the bulk of the very heavy energy use in restaurants — driving …

July 3, 2024

Industry Voices restaurants software/technology

Automatic Value

by Katie Lee July 3, 2024

— By Les Tomlin — How automated vending machines are churning out QSR solutions. Quick-service restaurants (QSRs) are embracing artificial intelligence platforms to boost productivity, increase security and make operations more user-friendly. On paper, things should be getting easier for restaurant owners; however, in the face of rampant labor shortages, skyrocketing minimum wage laws and exorbitant real estate costs, restaurant owners and managers have an uphill battle to face in getting a new business off the ground. Since the nineteenth century, vending machines have provided an autonomous alternative to full-service …

July 3, 2024

ADA compliance construction and design Industry Voices remodels restaurants

Beneficial Buildouts

by Katie Lee July 3, 2024

— By David Gabbai — How restaurant tenants can be built to save. Due to challenges like high interest rates and construction costs, the price of owning, building, remodeling and leasing restaurant space has gone through the roof. It can be a difficult time to own and maintain a restaurant business and restaurant space. However, forward-thinking restaurant tenants and retail landlords are finding creative ways to make things work. We are seeing these imaginative solutions play out in lease terms and structures, which can be done in a way that …

July 3, 2024

construction and design Industry Voices retailers

Design Transition

by Katie Lee June 26, 2024

— By Alec Zaballero — A conversation with TPG Architecture about trends in retail design — and how digital-first brands can successfully move into brick-and-mortar. R&R: Thank you so much for your time! Before diving in, our readers would like to get to know you. Can you tell us a bit about yourself and what trends you are seeing in the retail industry? Alec Zaballero: In my role as managing executive at TPG Architecture, I oversee the firm’s retail, hospitality, restaurant, and entertainment design practices, with a keen focus on …

June 26, 2024

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